100 Rentals, Success Or Fraud?

100 Rentals, Success Or Fraud?

Rental Property Investor · Seal Beach, CA · Member since 2015 · 132 posts · 187 votes

Not sure how we end up where we do, but in 2009 I found myself firmly on my way to shaking hands with the ‘American Dream’. My parents were so proud, I was a college grad and working as an engineer for Chevron. Tasked with simplifying complex data, I spent the next 9 years working crazy hours for the company. Like all the other little worker-bees around me, I thought working my *** off would make me “successful”. And it did, well sort of. Along came pay raises and promotions, awards and acclamations, but none of it managed to satisfy the ‘success’ I had imagined.

One rainy day in 2016, I was busy at my desk when something snapped with the sound of logic breaking and falling into place all at once. When the ringing faded, gone was the droning of office noises, of progress reports, and quarterly goals. In truth, I couldn’t even hear my own thoughts. I looked around at the buzz of suites dancing their office lingo, and realized that sweating away the next 30 years for a corporation was never going to bring true success. So, while still working my 9-5, I began to fill my evenings and weekends in the pursuit of real estate.

Being a data geek, I had a plan. A plan so ingeniously simple it couldn't fail. I would use ‘big data' to find a new spin on an age old industry and give me an edge over the competition. How hard could it be? Very hard, as it turned out. It took a lot of research and a bit of luck, but I eventually landed on two seperate words that changed everything: wholetailing (purchasing a property off market at a discount in order to sell it as-is on the market/MLS) and PPC (paid advertising on sites like Google). True, there was nothing new or magical about either, but that suited me just fine. The goal wasn't to reinvent the wheel, only improve on it. And that's exactly what I did.

I’d figured out a pretty amazing secret. By geofencing the entire country, my keywords could get clicks in major cities for pennies instead of the hundreds of dollars it was costing my competition to target those specific locations. Once I figured that out, I was able to analyze the data and discover a dozen other little tricks. Before long, I was receiving scores of leads a day on a $20 daily budget. I had hit the motherload!

Pretty soon I had to hire a lead manager to assist with the volume. Within a month they were qualifying and processing all the leads for me. I would personally put the quality leads under contract before handing it off to my transaction coordinator. Mind you, this was all being accomplished virtually, and I never had to leave the comfort of my air-conditioned home office. Next, my transaction coordinator would schedule a BPO, inspection, and (on rare occasions) an appraisal. Once I knew the deal was solid, I’d raise private money for the purchase. Before closing, a local realtor would be hired to market and re-sale the property at full market value. This strategy worked great, and within six months I had purchased homes in over 30 states. I had done it! The money was flowing in and I was finally a success. Or so I thought.

The start of 2017 brought changes, and not the kind you share with your In-Laws at Thanksgiving. Google decided to change its PPC algorithm, and my leads began to dry up. Coinciding with this downturn, I had borrowed funds for a few investments that were lingering on the market. The combination felt like a one-two combo to the nuts, and all I could do was watch as the results of almost a year of sleepless nights and time away from my family began circling the drain.

With loans to pay back, I had to figure out something new, and fast. I was still working my corporate job and giving up on real estate had never felt more appealing or easy. I could slink back to the hive, with no one the wiser. Instead, with bull-headed stubbornness, I decided to give real estate one more push.

Success was waiting for me, I just had to keep trying. PPC wasn’t working anymore, so I decided to focus on one city in which to develop a rental portfolio. I went back to the data, and after some lengthy analysis, I chose a city I’d never been to before: Omaha, Nebraska. Folks thoughts I was crazy, but the data was like a flashing arrow pointing to America’s Heartland.

I took all the money I had left and set up shop in Omaha (virtually) in July of 2017, with the goal of buying 100 long-term properties and retiring. Five months later, with 2018 looming large, I abandoned the safety of the corporate hive and delved completely into real estate. For a third time, I returned to the data. This time, I used mass data to develop a software that not only simplified everything but took the guesswork out of finding leads. The software allowed me to obtain deals for hundreds of dollars while my competitors were spending thousands.

The plan was simple: run my marketing software, purchase everything that I could at 70% or less of fair market value, keep the great stuff, wholetail the middle stuff, and wholesale the rest. The wholesale and the wholetail provided the cash I needed for the down payment and rehabs of my rentals. Nothing comes easy though, and for every two steps forward I was forced to take one step back.

I hired a contractor who ended up being a drug addict. He stole all my equipment and supplies. I had a nationwide money lender charge me an extra $18k the day before we were supposed to close because they knew how desperately I needed to close on the deal. I had a property manager embezzle rent money. I had vendors gouge me, houses broken into and vandalized, tenants from hell, houses flood, and issues with local government. I kept waiting for things to get easy, for things to run smoothly. Of course, they never did.

I pushed on despite all the setbacks, and in May of 2019 I proudly reached my goal of 100 amazing cash flowing units. This was it, I would never have to work again. I stopped advertising, sold my remaining wholetail properties, purchased a nice home by the beach and waited for the feeling of success to settle in. But when I took a peek, I found that my definition of success had changed somewhere along the journey. Success had started out as making a lot of money. And why not? After 2018 though, I realized that money was a two-edged sword. What I truly craved was the time and freedom to do what I wanted. Money was just the means to that end. In May though, having achieved my desire, I also achieved emptiness. Don’t get me wrong, money, time, and freedom are wonderful, but I came to understand that true success is something different altogether. If you make success about yourself, you’ll never achieve it. True success is being able to take the lessons life has taught you and use it to help others achieve the success they crave. Throughout my journey, the one constant that always made me feel good was helping buyers, sellers, and most importantly other investors.

The main reason for writing all this was not to share the good things that happened but rather to share some of the lessons I learned, and hopefully help you out on your journey.

My company's core value was: “To make every interaction a success for everyone.” I love the phrase but deep in my heart I never felt that buying a house for $30,000 and selling it the next day for $60,000 was really benefiting the seller. True, the seller always had a pain point that we were able to help them with, but I never woke up in the morning thinking about how awesome a company I had built. I was using my marketing software to purchase lots of discounted properties instead of really figuring out how to truly help the sellers.
Lesson Learned: I learned the hard way that your mission statement shouldn’t be a plack on the wall, it should be the blood that moves your company.

Over the course of 3 years I might have talked with 2 sellers total. I just don’t like negotiating, and so delegated that task from day one. I justified this at the beginning because I had a full-time job. In hindsight, I should have mastered each skill personally before delegating it. Of course, it’s neither necessary or practical to master every skill (like designing the company website), but I should have mastered the key roles before hiring them out. Only then can you set realistic expectations for your employees.
Lesson Learned
: Have the process nailed down and clearly written out in an SOP before hiring someone to perform it for you.

KPIs (Key Performance Indicators). I’m a data guy, and built an entire software to find amazing leads, and still failed to have KPIs in every aspect of my business. I was making money so what did I care if things slipped a little. Looking back I could have easily ended with 20-30% more money in my bank account if I had been living by numbers daily.
Lesson Learned:
Daily update and review KPIs

Don’t overextend. At one point, I was simultaneously flipping homes, doing lease options, wholesaling, wholetailing, buying rentals, buying land, managing properties, hard money lending, and a few other things. Focus on one thing and become the master of it.
Lesson Learned:
Master each niche before trying to take on the next.

    I’ve enjoyed these past months off work because it has taught me something incredibly valuable. Success, fulfillment, and satisfaction don’t come from sitting on the beach, but by helping others. My new mission in life is to help as many individuals as possible to find their own true success. Real estate is where I succeeded financially and it is where I believe that I can help others the most. Real estate investing is hard work and it’s definitely not for everyone, but if you work smart it can prove the most rewarding thing you ever do.

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    Michael KruppPro Member
    Lender · Baltimore, MD · Member since 2016 · 67 posts · 114 votes
    7y

    Hey Josh, I really like your post.  It says so much that is so true, not just about real estate, about life.  We often do things with our own personal goal or goals in mind that start out being self serving.  We aim for this magical destination called success, or financial freedom.  There may be a dollar goal in mind, whether it be monthly or annually.  Along the way, there are so many ups and downs, and diversions while traveling this road and we often begin to realize that other people are affected by everything we do, whether we talk to them directly or not.  We begin to question our motives, and intentions and even upon reaching some of our goals, our happiness. Yet again, what is happiness?  It is different for everyone and while there absolutely nothing wrong with the pursuit of financial goals, success or freedom, we often find that there is so much more than this.  

    I have been in involved in Real Estate investing for almost 20 years, and have multiple rentals, rehab or build multiple houses annually, lend hard money, wholesale at times, coaching and mentoring along the way, and more.  Throughout this process, I have interacted with hundreds if not thousands of others and in one form or fashion, have truly impacted lives.   I have been fairly "successful" though I have still not reached my "goals" and continue the pursuit.  Things have changed for me over the last several years as the money is great, the freedom is simply that I work for myself, out of my home, when and how I want.  The most satisfying and fulfilling part, is when I am helping others to better understand this business and how to best achieve their goals.  I am spending much of my time in this arena now with everything that I do.  

    After all these years and experience, I formally started a coaching and mentoring company for these exact reasons and the fact that there is much hype on real estate investor training and coaching in this country.  There is absolutely no reason that anyone should pay $25-50k to learn about real estate investing. I have met so many people that have spent their last dime that they cannot even begin to start their real estate business. While I cannot afford to do this for free, I can do it cost effectively for anyone, anywhere, that is interested or willing to learn.  I have spent most of my life in the personal development space, taking classes, and seminars, reading books, listening to audio, etc.  I am also sharing all that I have learned there with my clients and students. Investors need to understand about people, communication, finance, business, technology, and the list goes on.  There is more to all this than real estate investing, there is life. There is more than houses and properties, there are human beings.  This is truly what it is all about, not money or property, PEOPLE.  You realize success, freedom, and happiness, is not a destination, it is a JOURNEY.   You are the sum of the amount of people that you have helped along the way.  You realize that if you help others first, everything that you can dream of will come to fruition.  Congratulations for reaching this point along your journey!  We are soul brothers my friend.  There is still so many people to help and so much to learn...

    See this reply in the discussion

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    • Rental Property Investor · Member since 2019 · 3 posts · 3 votes
      7y

      Great post. Some people will screw you and don't even care, others will lead you to success. You are the average of your 4 four closest relationships. Better chose your wife/husband carefully as they are number one of your closest partners. Of my successful friends, all have amazing wife/husbands. My not so successful friends have failing marriages and kids they cant afford and sinking the whole family. Financial stresses are the number one cause of divorce. Don't settle for someone that doesn't have the same idea about money as you... will end bad!

    • Rental Property Investor · Seal Beach, CA · Member since 2015 · 132 posts · 187 votes
      7y

      @Account Closed have you read the story of the Mexican fisherman and the New York Bussines man?  If you have you'll understand why I completely left the business.  Regarding investing in your people.  Sadly this is something I had to learn the hard way.  I've done a lot of research on the subject since and have enjoyed some (not all) of the work by Simon Sinek.  He talks a lot about what it means to be a good leader.  Check out the video below or even better, read any of the books by John C. Maxwell. Also, make sure every employee of yours (including yourself) completes the DISC profile test.   Not only complete it but understand the results.  Finally, read and re-read the book e-myth.  Every company needs a good manager and if you're the Entrepreneur, you need to find someone good for that role.  

      Simon Sinek Video
    • Rental Property Investor · Wichita Falls, TX · Member since 2017 · 51 posts · 11 votes
      7y

      @Josh Miller good advice. I have especially benefited from reading and applying Maxwell’s teaching on leading people. Thanks for your original post and replies. 

    • Rental Property Investor · Sacramento, CA · Member since 2015 · 1k+ posts · 893 votes
      7y

      @Josh Miller thank you! I need to be more adamant about the DISC test! Unfortunately, my business partner and I are both the entrepreneur, and I'm the manager as well. Lol. Delegating that off has been a challenge!

      I'll revisit John Maxwell!  I'm a huge E-myth proponent. I've read it several times. Fortunately, I worked in process development for a large corp for a while before this, did all the LEAN/Six Sigma certs, etc... so process orientation and systematic business models come naturally. The hard part has been stepping away from owner operator to fully developing some of the systems that are next on my agenda. Either I need to work more for a short period of time, or delegate more (a bit prematurely) so that I can develop the business better rather than manage it.


      Thank you much for your input. I'm glad to find a bit of common ground with someone on here!

    • Dave VonaPro Member
      Real Estate Investor · Centennial, CO · Member since 2015 · 106 posts · 38 votes
      7y

      @Josh Miller Congratulations on reaching your goal!  We talked on the phone last year and then I met John when I was out in Omaha.  I was planning on investing in Omaha but I had no rehab experience so I decided to start in Denver, where I live.  I bought the first home to flip here through a wholesaler.  I plan to go direct to home owners but I'm trying to define how those interactions should work.  As you mention, I want to genuinely help the homeowner.  I feel it's a fine line when negotiating with someone that potentially is in a vulnerable position, and I don't want to take advantage of the situation.  I think it can be done, I just want to be sure I've put some thought into it first and outlined my companies values before engaging.  I hope to be on the beach in CA someday too, but probably only for a month or two before I get bored as well - I've got a long ways to go.  Thanks for sharing and good luck with your next endeavor.

    • Flipper/Rehabber · Indianapolis, IN · Member since 2015 · 4 posts · 5 votes
      7y

      What a great and inspiring post.  Thank you so much for sharing your story!

    • Valencia, CA · Member since 2017 · 22 posts · 10 votes
      7y

      @Josh Miller,

      Thank you for sharing your story.  

      Have you found a way to help those sellers that RE Investors make their living off of?  

      I have been giving a lot of thought to my Why and how to make my mission statement reflect in my daily choices - specifically dealing with sellers.  I hope to base my business on solving problems and win/win deals, but if I'm consistently getting more out of the deal than the seller, then my conscience will eat at me and the money in my bank account will be a weight and burden rather than an achievement.

      Giving to charities is still paying from the money out of the original seller's pocket.

      Is the answer simply to accept smaller margins of profit and leave more on the table for the seller, or am I failing to achieve my own potential by intentionally limiting myself?

      I don't believe success needs to be a zero-sum game.  If full-time RE investors are already rejecting the industrial-age game of life with the prescribed formula of 'college-->job-->family-->house-->retire', then shall I likewise reject the mantra "Play to win" and make my own rules for the game of RE investing?  

      Has anyone done this and felt ethically, spiritually, and financially content at the end of the game?

    • Rental Property Investor · Bismarck/Mandan, ND · Member since 2019 · 13 posts · 1 vote
      7y

      Great Read, sir! As previously stated by commenters, I think you’d be able to license/sell your Software Program to others interested in RE Investing. I know I’d certainly be interested. Great insight. Beneficial to ANYONE  

    • Contractor · Ventura, CA · Member since 2018 · 7 posts · 5 votes
      7y

      Great post @Josh Miller, always interested in hearing how people adapt to stay relevant. Think that's a trait we all must adopt to be successful and stay relevant in the REI world (I know @Jay Hinrichs agrees with that statement!)

      Curious though what it was about Omaha that caught your attention?  I'm in LA and recently accepted the reality that "investing in my backyard" just isn't realistic/smart to begin.  My partner, who is in Boston, and I have begun the process of  locating which market we want to invest in.  While we've been listening to podcasts, reading blogs and books, I'll happily welcome advice from a seasoned investor.

      Criteria we're using to narrow down the field is below:

      Median income above $35K, Population growth exceeds national average, solid/diverse economies (anything in particular you looked for or liked seeing in this category?), Solid schools, Less than 15% population below poverty level, landlord friendly states, business friendly states, not in a flood zone, and No/low crime area.

      Thanks again!

    • Investor · Buena Park, CA · Member since 2016 · 4 posts · 6 votes
      7y

      @Rita OBrien regarding your goal to provide affordable housing to low/middle income families, please look into the Section 8 housing voucher program. This sector is grossly underserved by landlords (I am still hesitant to participate).  These are low income families that desperately need housing, and you can still charge market rent in many areas (sometimes more, sometimes less) as it is largely paid for by the housing vouchers. Good luck!

    • Member since 2019 · 8 posts · 0 votes
      7y

      Thanks Marina! I had totally forgotten about Section 8 housing. Many of our clients at the nonprofit public charity I run have these vouchers but I am always looking at it from their perspective and trying to help them get onto the waiting list. It hadn't crossed my mind to contact the Housing Authority in the 3 counties that I want to initially focus on and get their landlord application and program information. Thanks so much for the idea! I'll let you know how I make out. Thanks again! 

    • Rental Property Investor · Seal Beach, CA · Member since 2015 · 132 posts · 187 votes
      7y

      @Griffin Wilde Cardew I spent 6 months crunching the numbers on which market to pick and the things you mentioned are of course important.  However, probably one of the most important aspects is finding a good property management company.  If I had to quickly, in 5 minutes state how I would do my search I would do the following.

      I would search for the best property management companies in the US.  This is where my research would start.  I would also make sure that the property management company has connections to a good contractor I could use.  If they don't I would ask other investors in the areawhat the contractor situation is like in town.  Bottom line, you don't make your money when you buy, you make your money through good PM and contractors. 

      Next, I would look at the numbers  

      1. Population going up (over 1,5,10 years)
      2. Job rate going up (over 1,5,10 years)
      3. Look at affordability rate (home prices compared to income levels)


      That's where I would start.  Start at a MSA level, find the right city, and finally find the right neighborhood.  My favorite book of all time is Big Shifts ahead by John Burns.  It talks about the demographics of the US and what's happening.  You should read that book for sure.  Also, subscribe to his free newsletter. This is his link: https://www.realestateconsulting.com/wordblock/newsletter-sign-up/

    • Contractor · Ventura, CA · Member since 2018 · 7 posts · 5 votes
      7y

      Thank you @Josh Miller, this is great info.  I really like your advice on searching for a good PM company.  I find myself feeling overwhelmed at times, but this can help us quickly eliminate many areas while narrowing our focus to areas meeting the criteria you laid out above.  From there, we can use the benchmarks in my previous post to ensure the area fits our needs.

       I've signed up for the newsletter and added Big Shifts to the top of my read list!

      Thanks again!

    • Rental Property Investor · Seal Beach, CA · Member since 2015 · 132 posts · 187 votes
      7y

      Thanks @Dave Vona.  It is definitely a fine line between taking advantage of someone and truly helping them and bringing them value.  When you figure it out, let me know :).  

    • Roni E.Pro Member
      Specialist · Earth 2.0 · Member since 2019 · 598 posts · 271 votes
      7y

      Great story and thank you for sharing. Life is all about how to react to actions. To achieve success there has to be a lot of issues and failures. 

    • Real Estate Investor · Omaha, NE · Member since 2017 · 53 posts · 18 votes
      7y

      Stud!

    • Rental Property Investor · Brooke Park Drive · Member since 2018 · 1k+ posts · 2k+ votes
      7y

      10X to 1000 properties

    • Investor · Chicago, IL · Member since 2013 · 26 posts · 8 votes
      5y

      Josh, I just came across your article, kudos for telling it as is...most story tellers just want to look good and hear themselves and omit very important facts. I agree success is a two way street.

      Thanks,

      Dennis

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