First Timer - Any Property Management Recs in Cleveland Ohio?

Cleveland, Ohio
Managing Your Property
2yFollow

First Timer - Any Property Management Recs in Cleveland Ohio?

Andrea Lee
Member since 2024 · 5 posts · 8 votes

Hi all,

I'm set to close on my first property ever next week in Cleveland Ohio. I'm based in California and am struggling to find a property management service. Any recommendations welcome! Please let me know your experiences and what to expect in terms of cost.

Please and thank you! 

8Reply
106 views

Investor-friendly agents in Cleveland, OH

See the agents BiggerPockets members work with in Cleveland, OH.

Most Popular Reply

Michael SmytheBusiness Member
Real Estate Agent · Metro Detroit · Member since 2023 · 4k+ posts · 3k+ votes
2y

@Andrea Lee

Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.

Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.

Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

To avoid going through the same poor experience, keep reading.

Even if someone gives you a referral here, do NOT make the mistake of assuming that the PMC will meet your expectations, just because they met the expectations of the referral source.

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings. Why do you think purchase contracts are so long and have such small print?

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

Logical Property Management4.9464 Reviews
WebsiteView Page
4Reply
See this reply in the discussion

27 Replies

Jump to latestLatest
  • Nicholas L.Pro Member
    Flipper/Rehabber · Pittsburgh · Member since 2018 · 6k+ posts · 5k+ votes
    2y

    @Andrea Lee

    i hope you get some good recommendations but can you fly out there and meet folks in person?  we see a lot of forum posts who never meet anyone in person and then things start to go off the rails

    maybe @Bob S. has some recommendations

    3Reply
  • Samuel DioufBusiness Member
    Real Estate Agent · Columbus & Cleveland, OH · Member since 2023 · 1k+ posts · 1k+ votes
    2y

    Hey Andrea, congrats on the first deal! 

    I'd be happy to send you a list of Cleveland PMs.

    [email protected]614-662-1652
    Reafco - Samuel Diouf528 Reviews
    WebsiteView Page
    1Reply
  • Andrea Lee
    OP
    Member since 2024 · 5 posts · 8 votes
    2y
    Quote from @Nicholas L.:

    @Andrea Lee

    i hope you get some good recommendations but can you fly out there and meet folks in person?  we see a lot of forum posts who never meet anyone in person and then things start to go off the rails

    maybe @Bob S. has some recommendations


     Hi Nicholas - unfortunately I don't think I'd be able to fly out within the time frame I'm working with, but very valid point! 

    0Reply
  • Andrea Lee
    OP
    Member since 2024 · 5 posts · 8 votes
    2y
    Quote from @Samuel Diouf:

    Hey Andrea, congrats on the first deal! 

    I'd be happy to send you a list of Cleveland PMs.


     Thank you Samuel! Yes, could you please share? Much appreciated!

    0Reply
  • Sean O'KeefePro Member
    CPA | Accepting new clients | 50 States · Member since 2022 · 1k+ posts · 871 votes
    2y

    @ Andrea Lee we work with a lot of real estate investors that give us intel on who the top property managers are. Happy to provide some unbiased feedback on PMs in OH.

    [email protected]628-241-0888
    0Reply
  • Michael SmytheBusiness Member
    Real Estate Agent · Metro Detroit · Member since 2023 · 4k+ posts · 3k+ votes
    2y

    @Andrea Lee

    Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.

    Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.

    Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

    To avoid going through the same poor experience, keep reading.

    Even if someone gives you a referral here, do NOT make the mistake of assuming that the PMC will meet your expectations, just because they met the expectations of the referral source.

    In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

    It's often a case of not doing enough research, as they don't know what they don't know!

    Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

    So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

    EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

    This also leads owners to ASSUME simpler is better when it comes to management contracts.

    The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

    A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings. Why do you think purchase contracts are so long and have such small print?

    We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

    EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

    P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

    Logical Property Management4.9464 Reviews
    WebsiteView Page
    4Reply
  • Nadeem Alamgir
    Real Estate Agent · Member since 2023 · 831 posts · 577 votes
    2y

    Hey Andrea I can send over some of my PM contacts. 

    1Reply
  • Account Closed
    Realtor · Cleveland, OH · Member since 2023 · 340 posts · 215 votes
    2y

    Hi, welcome to BP family! Congratulations on your real estate investments in Ohio.

    Best wishes!

    1Reply
  • Joshua Perelli
    Rental Property Investor · Nampa, ID · Member since 2021 · 19 posts · 16 votes
    2y
    Quote from @Sean O'Keefe:

    @ Andrea Lee we work with a lot of real estate investors that give us intel on who the top property managers are. Happy to provide some unbiased feedback on PMs in OH.

    I’m also an investor in Cleveland and would like that list.  Thank you.
    1Reply
  • Nadeem Alamgir
    Real Estate Agent · Member since 2023 · 831 posts · 577 votes
    2y
    Quote from @Joshua Perelli:
    Quote from @Sean O'Keefe:

    @ Andrea Lee we work with a lot of real estate investors that give us intel on who the top property managers are. Happy to provide some unbiased feedback on PMs in OH.

    I’m also an investor in Cleveland and would like that list.  Thank you.

     I can send over mine.

    1Reply
  • Joshua Perelli
    Rental Property Investor · Nampa, ID · Member since 2021 · 19 posts · 16 votes
    2y

    Yes please thank you.  

    0Reply
  • Bob S.
    Real Estate Consultant · Cleveland · Member since 2020 · 6k+ posts · 3k+ votes
    2y
    Quote from @Nicholas L.:

    @Andrea Lee

    i hope you get some good recommendations but can you fly out there and meet folks in person?  we see a lot of forum posts who never meet anyone in person and then things start to go off the rails

    maybe @Bob S. has some recommendations


    0Reply
  • Remington LymanBusiness Member
    Real Estate Agent · Columbus, OH · Member since 2017 · 6k+ posts · 7k+ votes
    2y
    Quote from @Andrea Lee:

    Hi all,

    I'm set to close on my first property ever next week in Cleveland Ohio. I'm based in California and am struggling to find a property management service. Any recommendations welcome! Please let me know your experiences and what to expect in terms of cost.

    Please and thank you! 


     I can send you some referrals

    [email protected]614-541-8475Podcast Guest on Show My Job Laid Me Off, So I Replaced My Salary with Rentals
    Reafco512 Reviews
    WebsiteView Page
    0Reply
  • Alfath AhmedBusiness Member
    Real Estate Agent · Columbus, OH · Member since 2022 · 1k+ posts · 1k+ votes
    2y
    Quote from @Andrea Lee:

    Hi all,

    I'm set to close on my first property ever next week in Cleveland Ohio. I'm based in California and am struggling to find a property management service. Any recommendations welcome! Please let me know your experiences and what to expect in terms of cost.

    Please and thank you! 


     I can send you a couple of good property managers that I have worked with that my clients really liked!

    [email protected]614-802-5698
    ReafCo | Ahmed Group 533 Reviews
    WebsiteView Page
    0Reply
  • Uri Gofman
    Member since 2018 · 150 posts · 200 votes
    2y

    Speak with Andrew Weiner at Realty Now Property Management.  Great communication always.

    0Reply
  • Bob S.
    Real Estate Consultant · Cleveland · Member since 2020 · 6k+ posts · 3k+ votes
    2y
    Quote from @Andrea Lee:

    Hi all,

    I'm set to close on my first property ever next week in Cleveland Ohio. I'm based in California and am struggling to find a property management service. Any recommendations welcome! Please let me know your experiences and what to expect in terms of cost.

    Please and thank you! 


     I know them all. I also know many from Ca that have been and are still investing in Cleveland. I too live OOS and have been for 10 years buying rentals there, happy to help 

    0Reply
  • Joel Rivera
    Member since 2024 · 8 posts · 3 votes
    2y
    Quote from @Sean O'Keefe:

    @ Andrea Lee we work with a lot of real estate investors that give us intel on who the top property managers are. Happy to provide some unbiased feedback on PMs in OH.


     Hello Sean, I hope all is well!

    I just wanted to reach out and see if you could refer me to some property managers in Cleveland. 

    Please and Thank You!

    0Reply
  • Joel Rivera
    Member since 2024 · 8 posts · 3 votes
    2y
    Quote from @Nadeem Alamgir:

    Hey Andrea I can send over some of my PM contacts. 


     Hello Nadeem, I hope you are doing well.

    I was reaching out to see if you had any PM referrals

    0Reply
  • Joel Rivera
    Member since 2024 · 8 posts · 3 votes
    2y
    Quote from @Alfath Ahmed:
    Quote from @Andrea Lee:

    Hi all,

    I'm set to close on my first property ever next week in Cleveland Ohio. I'm based in California and am struggling to find a property management service. Any recommendations welcome! Please let me know your experiences and what to expect in terms of cost.

    Please and thank you! 


     I can send you a couple of good property managers that I have worked with that my clients really liked!


    Hi Alfath I hope you are doing well could you please provide me with some PM referrals!

    0Reply
  • Sean O'KeefePro Member
    CPA | Accepting new clients | 50 States · Member since 2022 · 1k+ posts · 871 votes
    2y
    Quote from @Joel Rivera:

     Hello Sean, I hope all is well!

    I just wanted to reach out and see if you could refer me to some property managers in Cleveland. 

    Please and Thank You!

    Sure, sent!
    [email protected]628-241-0888
    0Reply
  • Joshua Perelli
    Rental Property Investor · Nampa, ID · Member since 2021 · 19 posts · 16 votes
    2y
    Quote from @Alfath Ahmed:
    Quote from @Andrea Lee:

    Hi all,

    I'm set to close on my first property ever next week in Cleveland Ohio. I'm based in California and am struggling to find a property management service. Any recommendations welcome! Please let me know your experiences and what to expect in terms of cost.

    Please and thank you! 


     I can send you a couple of good property managers that I have worked with that my clients really liked!

    Can you send me this list as well?  I’m also looking for recommended PMs in Cleveland’s west side.

    JPM
    1Reply
  • Sean O'KeefePro Member
    CPA | Accepting new clients | 50 States · Member since 2022 · 1k+ posts · 871 votes
    2y
    Quote from @Joshua Perelli:

    JPM
    Sure, sent
    [email protected]628-241-0888
    0Reply
  • Carla Kordab
    Property Manager · Cleveland, OH · Member since 2022 · 80 posts · 48 votes
    2y

    Hi @Andrea Lee, let's connect to get the best experience.

    1Reply
  • Kye Matthews-Mason
    Flipper/Rehabber · Los Angeles, CA · Member since 2018 · 25 posts · 8 votes
    2y
    Quote from @Samuel Diouf:

    Hey Andrea, congrats on the first deal! 

    I'd be happy to send you a list of Cleveland PMs.

     @Samuel Diouf - some friends of mine who invest in Cleveland are looking for a property manager as well. Can you share the list with me too? I'm trying to help them out and came across your response. 

    0Reply
  • Kye Matthews-Mason
    Flipper/Rehabber · Los Angeles, CA · Member since 2018 · 25 posts · 8 votes
    2y
    Quote from @Alfath Ahmed:
    Quote from @Andrea Lee:

    Hi all,

    I'm set to close on my first property ever next week in Cleveland Ohio. I'm based in California and am struggling to find a property management service. Any recommendations welcome! Please let me know your experiences and what to expect in terms of cost.

    Please and thank you! 


     I can send you a couple of good property managers that I have worked with that my clients really liked!

     @Alfath Ahmed, can you share the list as well? A friend of mine is looking for PMs in Cleveland. 

    1Reply
Join the conversationCreate a free account to reply, vote on answers and follow this thread.
Log InJoin for Free