Hello there, I’m in a situation where I had a really good couple apply for one of my units. Their applications paint a really good picture. However, instead of going through SmartMove, they were insistent on providing their own credit reports from Equifax, saying that they would rather not pay the $47 fee. The Equifax report also paints them in a good image, but I do understand that they could’ve potentially forged those reports. Any advice on how I should proceed? My thought would be just to call them up and ask them to do the SmartMove report anyways.
edit: I’m not against us paying for the report. I think the bottom line is just getting third-party confirmation.
My immediate reaction was that the credit report is fake.
Don't deviate from your processes. A good tenant would not care about the $47 if it gets them into a property they like.
On a related note, if you do not follow your standard process for EVERYONE, you can be accused of, and charged massive fines for violating fair housing laws.
My immediate reaction was that the credit report is fake.
Don't deviate from your processes. A good tenant would not care about the $47 if it gets them into a property they like.
On a related note, if you do not follow your standard process for EVERYONE, you can be accused of, and charged massive fines for violating fair housing laws.
We do not allow tenants to provide credit reports. As you stated, you can always pay for it. If they are resistant than there is probably a bigger concern.
Happy ending: The couple was fine with doing SmartMove. They initially just wanted to save on the $47 charge. Based on what we saw, we're going ahead with them!
Thank you all for your responses, this was an area I was uncertain with.
@John McManus we are now in the position in RI that we have to accept credit reports within 90 days provided by tenants, but it is worth it to pay for the reports. The tenant with bad credit knows it and will apply anyway but you can tease out the worst ones, make them aware you are going to run a report even if they provide it. Sometimes then they stop applying and I only have to guess that credit is bad is why.
@John McManus we are now in the position in RI that we have to accept credit reports within 90 days provided by tenants, but it is worth it to pay for the reports. The tenant with bad credit knows it and will apply anyway but you can tease out the worst ones, make them aware you are going to run a report even if they provide it. Sometimes then they stop applying and I only have to guess that credit is bad is why.
with photo shop and computer fraud that's crazy. I had a client photo shopping settlement statements swamping me out and putting themselves in and their address to their office then telling their buyers to wire money directly to them.. Buyers were out of country and did not know any better .. That guy somehow has stayed out of jail but he has gotten wiped out financially and well he deserved to be.. I did fine as I knew how to protect myself..
It's essential to adhere to your screening protocol—prospective clients should fill out your application, allowing you to receive screening information directly from the providers. I never accept credit reports directly from applicants. This ensures that all information is consistent and verified, maintaining the integrity of your property management process. By relying on reputable screening services, you can make informed decisions based on accurate data, reducing the risk of renting to potentially problematic tenants.
Furthermore, keeping a standardized screening procedure protects you legally and provides a fair playing field for all applicants. It’s crucial to stay updated on fair housing laws to avoid any discriminatory practices unintentionally. Remember, a thorough screening today can save you from future headaches, ensuring that your property remains a profitable and harmonious investment.
I know you say the problem already resolved itself. But just blame the government, nobody likes them anyway.
“I’m sorry. I understand you have a credit report but I have to treat every applicant exactly the same or I could face huge fines for violating fair housing laws… Sorry. “
I know you say the problem already resolved itself. But just blame the government, nobody likes them anyway.
“I’m sorry. I understand you have a credit report but I have to treat every applicant exactly the same or I could face huge fines for violating fair housing laws… Sorry. “
Yes, it sucks for applicants to have to spend multiple application fees on every house they are interested in.
Pretty sure Zillow is trying to standardize the process and because they have the most rental applicant eyeballs - they will probably eventually succeed.
Hopefully, they will create a system where a rental applicant will pay for one background check and then be allowed to share a link to access it (to preserve report integrity and avoid fraud) with a LIMITED number of landlords. - Why a limit? Because some desperate and idiotic applicants will otherwise apply EVERYWHERE and waste the time of a LOT of landlords:( Also, the credit bureaus won't want to give up too much of their income from multiple pulls.
I would not allow this for the tenant to provide their own credit report, on some leases I will take it on first intake then run our own when we are closing in on who we want to pick.. But always run your own.
There was an example of this from a past client, he got his house listed by another agent, the agent took the application and the people gave the agent their credit report from their own file. The tenants moved in, and after the first month stopped paying rent and he had to evict them from the property for non-payment. It took 6 months for them to get out. So, do not take someone else's provided credit report.