Rental Property Management Forum

Sourcing a "Local Contact" Only (No Full PM) – How do you do it?
Managing Your Property
Palm Springs, California
Sourcing a "Local Contact" Only (No Full PM) – How do you do it?

Planning to self-manage an STR, but city ordinance requires a designated local contact to physically respond to neighbor complaints within 30 mins. We want to handle the day-to-day ourselves and don't need a full property manager. For those who do this, how did you find your local contact? Also, ...

A client of ours got denied by a town. Here's what changed that.
Managing Your Property
Manchester, New Hampshire
A client of ours got denied by a town. Here's what changed that.

He's an experienced broker-owner. He wasn't allowed to build what he wanted on a piece of land he owned. The town's letter said it didn't conform to their zoning. He brought it to me instead of just accepting it. I took the town's own zoning matrix — 365 pages — along with the denial letter and t...

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HOA Properties - should you generally avoid?
Managing Your Property
HOA Properties - should you generally avoid?

Hi all, I realize this is a broad question but I just wanted to get some general input. Do smart investors generally avoid HOA properties? WSJ had a article over the weekend about how HOA foreclosures are on the rise. Thanks!

One walkthrough a year isn't enough
Managing Your Property
One walkthrough a year isn't enough

Used to do a full walkthrough once a year, check the roof, peek at the HVAC, look for anything obviously wrong. Felt responsible. Then I realized once a year tells you almost nothing about where a system actually sits on its lifespan, it just tells you it hasn't failed yet. Switched to checking i...

What Should I Know Before Managing My First Real Estate Property?
Managing Your Property
What Should I Know Before Managing My First Real Estate Property?

I have been doing a lot of research into how to get into real estate, the best strategies, market analysis, and more. There is a lot of information out there about strategy, finding deals, and what the next best thing is, but lately I have been asking myself: What happens after I actually acquire...

Is anyone using Independence for management in Dayton?
Managing Your Property
Dayton, Ohio
Is anyone using Independence for management in Dayton?

I am having trouble with unresponsiveness, not getting distributions, and random people saying I need to send them money due to my account being below zero, which it's not. I'm trying to give the new owner and team time to get business in order, but I can't help but wonder if I need to move on fr...

Anyone else mix up what's fixed on which property?
Managing Your Property
Anyone else mix up what's fixed on which property?

Four properties in, and I caught myself last week trying to remember if the water heater on Property A or Property C was the one I replaced last year. Had to actually go check instead of just knowing. Wasn't always like this. With one property everything's obvious, you remember because there's on...

What's Your Best Tip for Reducing Vacancy?
Managing Your Property
What's Your Best Tip for Reducing Vacancy?

What's Your Best Tip for Reducing Vacancy? Whether it's better marketing, faster maintenance, competitive pricing, or tenant communication, what's made the biggest difference in keeping your units occupied?

Temporary property management?
Managing Your Property
Temporary property management?

Is it possible to hire property managers on an "as needed" basis? For example, can I hire them to handle emergency maintenance requests for just a few weeks while I'm on vacation?

What Makes a Property Hard to Manage?
Managing Your Property
What Makes a Property Hard to Manage?

From a management perspective: What tends to create the most operational challenges? • Tenant turnover • Maintenance issues • Property type • Poor initial underwriting Curious what others are experiencing.

How is everything goin?!
Managing Your Property
Cleveland, Ohio
How is everything goin?!

Hey BP! We are deep into the summer season, and I'm curious to hear how things are going for everyone active in the Cleveland market. I want to pass the mic to you all: The Wins: What went exactly as planned (or better!) at the beginning of the summer? The Challenges: What unexpected hurdles or h...

How do you actually decide how much to set aside for maintenance each month?
Managing Your Property
How do you actually decide how much to set aside for maintenance each month?

I've been thinking about this a lot lately. Most advice I see is generic ("save 1-2% of property value per year") but that never accounted for the actual age of my systems. A roof that's 3 years old and a roof that's 22 years old shouldn't have the same reserve treatment, but most of the rules of...

Has anyone used commercial carpet tile in rentals instead of LVP or broadloom?
Managing Your Property
Has anyone used commercial carpet tile in rentals instead of LVP or broadloom?

I’m curious how other landlords and rehabbers are handling flooring in rentals, especially in units where durability and fast turnarounds matter. A lot of investors default to LVP now, which makes sense in kitchens, baths, basements, and high-moisture areas. But I’ve been looking more at commerci...

Do you document repairs, or does it just vanish?
Managing Your Property
Do you document repairs, or does it just vanish?

Had a buyer s inspector ask when the roof was last replaced on a property I'm selling. I knew the rough year, but couldn't put my hands on an invoice or date to actually prove it. Ended up having to track down the old contractor's records, which took longer than it should have. Made me realize I'...

Maintenance headaches — what’s actually slowing you down right now?
Managing Your Property
Maintenance headaches — what’s actually slowing you down right now?

Property managers — quick question. What’s the most frustrating part of handling maintenance right now? Is it: Vendor coordination Tenant communication Keeping up with tickets inside AppFolio/Buildium Or something else I’ve been talking to a few operators and hearing the same issues come up, curi...

Self Manage Your Properties
Managing Your Property
St. Paul, Minnesota
Self Manage Your Properties

Every property manager needs to be managed. PMs are the most frustrating thing about the business, because even the best PM won’t be as effective as a skilled owner-operator. In a tight market where cashflow can be tough to come by, it’s the PM factor which puts most deals out of reach for invest...

When do you collect bids vs. calling "My Guy"? What's your threshold—$5k, $10k, $25?
Managing Your Property
When do you collect bids vs. calling "My Guy"? What's your threshold—$5k, $10k, $25?

I've been thinking a lot about how property owners and managers decide when to put a major project out for competitive bid versus when they just call "their guy." We all have vendors we trust. The handyman who knows your buildings. The HVAC tech who answers at 10 PM. That relationship has real va...

What's on your pre-turnover checklist that has nothing to do with cleaning?
Managing Your Property
What's on your pre-turnover checklist that has nothing to do with cleaning?

Tenant just gave notice on one of my units and I'm realizing my turnover checklist is basically all cosmetic: paint touch ups, deep clean, check the appliances work. Nothing on it actually looks at how old anything is. feels like the gap between tenants is the one time you can actually get eyes o...

Taking over self-management of my out-of-state rental — advice from remote self-manag
Managing Your Property
Taking over self-management of my out-of-state rental — advice from remote self-manag

Hey BP, I own a rental property out of state (I'm based in California) and I'm considering dropping my property manager and self-managing remotely. Before I make the switch, I'd love to hear from people who are actually doing this. A few things I'm trying to figure out: - Software/systems — What ...

What do you guys do when a repair goes over the owner’s approval limit?
Managing Your Property
What do you guys do when a repair goes over the owner’s approval limit?

I’m curious how this works in real life. Say you send a plumber or handyman out during a turnover, and once they’re there they find something else that needs to be fixed. The cost is now above what you’re allowed to approve, the owner isn’t answering, and the vendor needs an answer or payment bef...

At what point does 'I'll just deal with it when it breaks' stop working?
Managing Your Property
At what point does 'I'll just deal with it when it breaks' stop working?

Had a conversation with another landlord last week who doesn't reserve for anything, just keeps cash on hand and handles repairs as they come up. Works fine for him, three properties, healthy cash position. Made me think about when that approach actually breaks down. for me it stopped working aro...

I used to keep spreadsheets, but I found something better.
Managing Your Property
I used to keep spreadsheets, but I found something better.

So, I used to do everything on a spreadsheet, and I got kind of old. Any ideas for record keeping or anything? I was able to test a managing app, does anybody have anything comparable?

What's One Process Every New Landlord Should Put in Place Immediately?
Managing Your Property
What's One Process Every New Landlord Should Put in Place Immediately?

What's One Process Every New Landlord Should Put in Place Immediately? If you could give one operational tip to someone buying their first rental, what would it be?

Managing Growth as Portfolios Scale
Managing Your Property
Managing Growth as Portfolios Scale

As investors scale, property management gets more complex. I’m seeing better results when funding strategies and property management planning happen together early. How are others preparing for operational stress when growing beyond 10+ units?

Best Rent Collection App
Managing Your Property
Kim A.10mo
Best Rent Collection App

Hi! To all my commercial property owners, what app/service do you like best for rent collection? And why?