I really wish I had seen a detailed review of Foundation Property Management (FPM) or TurnkeyInvest here on BiggerPockets before signing on with them several years ago. I ended up entrusting five properties to their management, and I know of two other out-of-state investors who used them as well....
BP, I've been on a long search for technology and applications that allow me to automate parts of the tenant journey (leads, apt tours, screening, rent collection...). I don't see any reliable apps that focus on handling maintenance requests for small multifamily owners (2-4 units). I have only s...
A few years ago, I learned an expensive lesson about deferred maintenance. A property had a minor plumbing leak that seemed insignificant. The tenant reported it, but the repair was delayed because it wasn't considered urgent. Three months later: Water damage behind the wall Mold remediation Dryw...
For owners running Section 8, how are you reconciling the HAP payment and the tenant portion when they hit on different days? I have seen the monthly statement look clean while one side of the rent is still short or late. The trap is treating the approved contract rent as received rent before bot...
I have a lot of delinquent tenants in my building this month. I'm wondering how quickly the average delinquency gets resolved in South Shore. My tenants are by and large only 30-60 days delinquent. what are some strategies you'd use to reduce delinquencies in your properties? Is a 10-day notice e...
Hello - Do any of you with properties in Phoenix like your management company? If so would you pass along their contact info? Need to move away from a Lazy and difficult to contact PM. Thanks!
Quick question for the landlords in this group — I'm doing some research and would love your honest answer. If you could only keep ONE thing that makes managing your rentals bearable, what would it be? And what is the one thing you wish someone would just hand you a solution for? No pitch here — ...
Hey everyone - quick question for landlords managing properties without property managers: How do you keep up with rent collection, late fees, lease expirations and renewals, maintenance requests and follow-ups, tenant info and docs and turnover planning? I’ve got a few units and it feels like a ...
One thing I’ve learned after nearly 20 years in commercial real estate: Most value isn’t lost during underwriting. It’s lost after closing. Delayed vendor transitions. No clear operating procedures. Deferred maintenance without a plan. Inconsistent communication. Teams constantly reacting instead...
A 10% spread on a roof replacement is not a one-time event. It is money you will leave on the table, project after project. Just this week, I received bids for concrete leveling work at a single-family rental in Illinois. The range was from $5,000 to $6,430. Same scope. Same materials. Same outco...
Hi everyone — I currently manage a small-to-medium sized rental portfolio that includes both short-term and long-term units, and I’m looking to optimize my tech stack. I am especially interested in any AI backed systems that are working well for you. Right now I’m using: • Airbnb (listings & book...
Hey all, I'm looking into low cost (or free) software that will let me keep track of rental income and expenses for a duplex I just bought. It's our first property, so it doesn't have to be robust. I use QBO for an event rental company I own, but I think that's overkill. Short of building a sprea...
Hey, so I just acquired my first boutique hotel. Its a 14 door lodge in the CO Rockies. Its a full turn around project and we've been seeing some great traction. I have a question that I can't seem to get answered online. We inherited a property manager who lives in one of the 14 rooms. They are ...
I am looking for annual property inspection documents. Does anyone have documents you are willing to share?
I want to start by saying that I am genuinely not the type of person who writes long online reviews. In fact, under normal circumstances, I almost never leave public reviews for businesses at all. But after what I experienced over the course of an entire year managing my portfolio with Intempus, ...
One of the requirements of the Lead safe certification in Cleveland is to assign a Local Agent in Charge (LAC) this person will be on file if the city needs to reach out to a local to keep the property in good standing. For OOS investors, who are you using as your LAC? your PM? Realtor? if you ca...
Good morning, My tenant has asked to renew her lease after completing her first year. I'm somewhat hesitant to renew, but finding qualified tenants in this area can take time, so I'm weighing my options. If I do renew, I'd like to strengthen the lease to better protect my property while staying w...
Due to having a bad experience with the property manager i have been using, I am looking at moving to managing places myself, and am looking for advice, vendor recommendations if anyone local has some good ones, or possible issues that people think i may run into. My manager has had issues with s...
What's One System You Wish You Had Implemented Earlier? Whether it's tenant communication, maintenance tracking, rent collection, or inspections—what process has saved you the most time as your portfolio grew?
One lesson we've learned as our portfolio has grown is that experience alone doesn't create consistency systems do. Early on, we realized that simply asking someone to "inspect the property" wasn't enough. Two experienced people could walk the same vacant unit and come back with very different fi...
I’m looking for feedback from experienced Class C investors who have managed challenging neighborhoods. Last year, we purchased two newly built duplexes through Rent to Retirement as an out-of-state turnkey investment. We are now less than a year in, and we’ve already had two evictions. Then, our...
I've been having more conversations with investors who are rethinking the traditional "one lease, one tenant" approach—especially as vacancy costs, affordability challenges, and market uncertainty continue to impact returns. With a traditional rental, one vacancy means the entire property stops p...
Hi BP Community, I’m looking for some perspective from experienced buy-and-hold investors, property managers, and anyone well-versed in landlord asset protection. I own a few properties, including a single-family long-term rental that I have held for about 7 years in Memphis, TN. The property is ...
Hi BP, I have a question for some of you PM’s or self managers. I self manage a handful of my personal properties and this is the second time I have had to explain to a tenant about the AC in Idaho. Last year we had a tenant that relocated from another state and they would crank the ac up during ...
I own a small portfolio of 4 single-family rentals in Michigan (older, workforce housing). All were purchased cash and professionally managed by the same property manager for a few years. For the most part, 3 of the 4 properties have been stable with long-term tenants and consistent cash flow. Ho...