Taking over self-management of my out-of-state rental — advice from remote self-manag

Taking over self-management of my out-of-state rental — advice from remote self-manag

Member since 2026 · 1 post · 2 votes

Hey BP, I own a rental property out of state (I'm based in California) and I'm considering dropping my property manager and self-managing remotely. Before I make the switch, I'd love to hear from people who are actually doing this.

A few things I'm trying to figure out:

- Software/systems — What do you use for rent collection, maintenance requests, and tenant communication? (Looking at options like TenantCloud, Avail, RentRedi, Buildium, etc.)

- Maintenance without a PM — How do you handle repairs when you can't be there? Did you build a bench of local handymen/contractors before cutting the PM loose? How do you verify work actually got done and got done right?

- Tenant turnover — This seems like the hardest part remotely. How do you handle showings, move-in/move-out inspections, and lease signings from another state? Anyone use a leasing-only agent or pay a realtor per placement?

- Emergencies — Burst pipe at 2am — what's your system? Do you have a go-to plumber/HVAC person on call, or a service that dispatches for you?

- Legal/compliance — How do you stay on top of local landlord-tenant laws, required inspections, and notices in a state you don't live in?

- Honest take — For those who switched from a PM to self-managing remotely: was it worth the ~8-10% savings, or did you end up going back?

Appreciate any hard-earned wisdom. Thanks!

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Drew SygitBusiness Member
Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
2mo

WARNING! 
It's not as easy as many here on BP make it sound. 
Like anything else, it can be relatively easy when everything is going well.
But, evictions, major repairs and legal issues can quickly turn into very expensive nightwares.

If you insist on DIY management:

- Software/systems — Avail, RentRedi can work. Buildium is too expensive, intended for PMCs or DIYs with 20+ doors.

- Maintenance without a PM — This will be your BIGGEST challenge!
- Finding the small guys that work out of their houses, so they have low overhead and charge reasonably will be very difficult as they don't advertise. We find them using our local network.
- Once a contactor finds out you are OOS and can't inspect their work, you're highly likely to experience: over-charging, poor quality and be last on their priority list, leading to delays. And forget about warranty work. 
- Do NOT source via Craigslist! We stopped using it over a decade ago as 95% of the contractors we got from there were either incompetent or crooks.

- Tenant turnover — Hire a local agent, just do NOT let them do your tenant screening!
- What recourse do you have after paying them, for placing a nonperforming tenant?

- Emergencies — See maintenance above and good luck!

- Legal/compliance — How do you stay up on them in the state you live in?
- You'll need to find a local eviction attorney.

- Honest take — You want someone to admit they made a mistake? At least half will never publicly admit to a mistake like this. 
- The next biggest issue is that many will think they are successfully saving money, but poorly track the amount of time they invest in DIY managing. If they accurately tracked their time and factored in how much per hour they make at their day job, they would not DIY manage.

See this reply in the discussion

18 Replies

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  • Real Estate Broker · Atlanta · Member since 2024 · 1k+ posts · 606 votes
    2mo

    @Jay Ke Why are you considering dropping your property manager? Is it primarily to save on the management fee? Also, does that state allow out-of-state self management? That is something you will want to verify before making the switch. Depending on your experience and the quality of your current property manager, the savings may not outweigh the added time, responsibility and potential risks.

  • Jimmy LieuBusiness Member
    Real Estate Agent · Columbus, OH · Member since 2019 · 3k+ posts · 2k+ votes
    2mo
    Quote from @Jay Ke:

    Hey BP, I own a rental property out of state (I'm based in California) and I'm considering dropping my property manager and self-managing remotely. Before I make the switch, I'd love to hear from people who are actually doing this.

    A few things I'm trying to figure out:

    - Software/systems — What do you use for rent collection, maintenance requests, and tenant communication? (Looking at options like TenantCloud, Avail, RentRedi, Buildium, etc.)

    - Maintenance without a PM — How do you handle repairs when you can't be there? Did you build a bench of local handymen/contractors before cutting the PM loose? How do you verify work actually got done and got done right?

    - Tenant turnover — This seems like the hardest part remotely. How do you handle showings, move-in/move-out inspections, and lease signings from another state? Anyone use a leasing-only agent or pay a realtor per placement?

    - Emergencies — Burst pipe at 2am — what's your system? Do you have a go-to plumber/HVAC person on call, or a service that dispatches for you?

    - Legal/compliance — How do you stay on top of local landlord-tenant laws, required inspections, and notices in a state you don't live in?

    - Honest take — For those who switched from a PM to self-managing remotely: was it worth the ~8-10% savings, or did you end up going back?

    Appreciate any hard-earned wisdom. Thanks!

    Hi, Jay! I've found that remote self-managing can absolutely work, but only if you build the systems before you let the property manager go. Software is the easy part—there are plenty of solid options for rent collection, maintenance requests, and lease management. The harder part is having reliable people on the ground. I'd line up a trusted handyman, plumber, HVAC company, electrician, and at least one backup for each before making the switch. For repairs, I like requiring photos or videos before and after the work, along with invoices, and occasionally having a trusted local contact stop by if it's a bigger job. For turnovers, a leasing agent paid per placement can be well worth the cost, especially if you're several states away. Lease signings are simple with e-signatures, but move-in and move-out inspections need a good checklist with detailed photos. For legal compliance, I stay connected with local investor groups and keep an eye on changes to landlord-tenant laws so nothing slips through the cracks. As for whether it's worth it, I think it depends on your portfolio. One or two rentals can be very manageable if you have good systems. Once you start scaling or if the property is high-maintenance, a great property manager often earns their fee by saving you time and headaches. Happy to connect and answer any questions you have!
  • John MorganPro Member
    Rental Property Investor · Grand Prairie, TX · Member since 2018 · 2k+ posts · 2k+ votes
    2mo

    I started self managing SFR in a small town In Arkansas 3 years ago. I didn't know anyone out there but figured it out quickly. I now have 20 properties out of state and find them easier to self manage than the 18 properties I have within 30 minutes of where I live in Dallas. Ask around for handymen and other vendors. Try new people until you have some you trust and can depend on. It's easy to self manage out of state. I've got a few handymen and people out there that will help me find someone to fix any issue. And if I have a vacancy, I pay someone to show people the properties. Or I'll have someone put a lock box on the door knob and give potential renters the code to get the key. I use apartments.com to do my leases and rent collections. It's free and makes self managing easy. I do collect rent by other means such as Cash App, Apple Pay, PayPal, chime, Venmo and one old timer mails me a money order for his rent. lol

  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
    2mo

    WARNING! 
    It's not as easy as many here on BP make it sound. 
    Like anything else, it can be relatively easy when everything is going well.
    But, evictions, major repairs and legal issues can quickly turn into very expensive nightwares.

    If you insist on DIY management:

    - Software/systems — Avail, RentRedi can work. Buildium is too expensive, intended for PMCs or DIYs with 20+ doors.

    - Maintenance without a PM — This will be your BIGGEST challenge!
    - Finding the small guys that work out of their houses, so they have low overhead and charge reasonably will be very difficult as they don't advertise. We find them using our local network.
    - Once a contactor finds out you are OOS and can't inspect their work, you're highly likely to experience: over-charging, poor quality and be last on their priority list, leading to delays. And forget about warranty work. 
    - Do NOT source via Craigslist! We stopped using it over a decade ago as 95% of the contractors we got from there were either incompetent or crooks.

    - Tenant turnover — Hire a local agent, just do NOT let them do your tenant screening!
    - What recourse do you have after paying them, for placing a nonperforming tenant?

    - Emergencies — See maintenance above and good luck!

    - Legal/compliance — How do you stay up on them in the state you live in?
    - You'll need to find a local eviction attorney.

    - Honest take — You want someone to admit they made a mistake? At least half will never publicly admit to a mistake like this. 
    - The next biggest issue is that many will think they are successfully saving money, but poorly track the amount of time they invest in DIY managing. If they accurately tracked their time and factored in how much per hour they make at their day job, they would not DIY manage.

  • Real Estate Agent · Memphis · Member since 2026 · 570 posts · 336 votes
    2mo

    I've seen remote self-management work well, but only when the owner replaces the PM's systems—not just the PM.

    Before making the switch, I'd want a reliable bench of vendors already in place (plumber, HVAC, electrician, handyman, locksmith, etc.) and a clear process for maintenance approvals, photos before/after repairs, invoices, and tenant communication. Those relationships are usually more important than which software you choose.

    For turnovers, I'd probably use local help even if I self-manage the rest. Paying a leasing agent or local inspector for showings, move-in/move-out inspections, or lease-ups can be money well spent when you're hundreds of miles away.

    The biggest question I'd ask is whether your current PM is the problem, or whether the management model is. If they're underperforming, replacing them with a better PM may be easier than building an entire remote operation from scratch. But if you enjoy the operational side and have solid systems, remote self-management can absolutely work—you just need to be realistic about the time and infrastructure it requires.

  • Investor · WA, United States · Member since 2019 · 12 posts · 1 vote
    2mo

    I'm gradually transitioning from using a PM to self-managing my out-of-state rentals. For me, it's not just about saving the 8-10% management fee. After working with multiple PMs, I've found they almost always charge more for repairs than if I hire my own contractors, sometimes way more. So the savings go well beyond the monthly fee. Unfortunately, there are many shady PMs that will perform repairs that aren't even necessary. At the end of the day, it's really about controlling costs.

    Building a solid contractor list takes time, and there's definitely some trial and error. You can find good contractors through local investor Facebook groups, Thumbtack, referrals, and other networking. The biggest challenge is probably leasing and turnovers since they require a bit more coordination, like finding a good realtor or using a PM that offers tenant placement services. But it's definitely doable. If you have multiple properties in the same market, it gets much easier over time because you build a reliable team and already have contractors you trust.

  • Ashish AcharyaBusiness Member
    CPA, CFP®, PFS · FL · Member since 2017 · 5k+ posts · 3k+ votes
    2mo

    The self-managing versus PM question is mostly operational, so I'll let people actually doing this weigh in on the software and contractor side. Where it matters tax wise, dropping the PM and self-managing remotely can actually work against you if material participation is something you're relying on for real estate professional status or the STR loophole down the line, since remote self-management with tenant screening apps and a bench of local contractors handling the actual work can look thin on hours if it's ever questioned, ironically sometimes a PM handling day to day while you handle strategic decisions documents more clearly than assuming self-managing automatically counts as more involvement.

    On the cost side, the PM fee you're currently paying is a straightforward deductible expense, if you self-manage instead, the money you save doesn't disappear tax wise, it just shows up as higher net rental income instead of an expense line, so the 8-10% savings is real cash in your pocket, just know it flows through differently on the return.

    Happy to connect!

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  • Property Manager · Fort Worth, TX · Member since 2014 · 77 posts · 30 votes
    2mo

    Jay, I manage close to 500 single-family homes in Fort Worth and the question I'd really ask is not "can I self-manage from California?" but "why am I considering it in the first place?" If it's about cost, consider that most owners who switch don't account for the premium they pay contractors who know they can't show up to check the work... or the time they spend at 2am dealing with a burst pipe... or lease compliance issues they didn't know existed. If it's because your current PM isn't performing, that's a different problem — and the answer there is a better PM, not no PM. Happy to share what a good management agreement actually looks like if that helps.

  • Real Estate Agent · Chicago, IL · Member since 2017 · 2k+ posts · 2k+ votes
    2mo

    I have a ton of clients self manage my market north side chicago from out of state and I self manage a place thats hours away I have only visited in person two times. You just need a good handyman and also a back up or two of handy men in case one is busy. Use a lockbox and a local leasing agent. It works out very well, no one manages your property better then you. For rent I use autopay through Zillow its free and very organized, some tenants I let pay through Zelle. Managers are not needed unless have over 30 units trying to handle. 

  • Real Estate Broker · New York, NY · Member since 2020 · 2k+ posts · 1k+ votes
    2mo

    Hey Jay, 

    If it were me, I wouldn't cancel the property manager until I had a reliable team in place. I'd want a go-to plumber, electrician, HVAC tech, handyman, and maybe even a leasing agent I could call when a vacancy comes up. The software is honestly the easy part. Building a network of people you trust is the harder part.

    For turnovers, I actually don't think there's anything wrong with using a local agent on a leasing-only basis. You don't have to choose between full-service property management and doing absolutely everything yourself. You can outsource the parts that are difficult to handle from another state while still saving money overall.

    I'd also think about why you're making the switch. Is the PM doing a poor job, or is it mainly about saving the 8-10%? If they're responsive, keeping good tenants in place, and handling emergencies well, that fee can be money well spent. On the other hand, if you're constantly having to manage the manager, then self-managing may actually make more sense.

    All the best! 

  • Investor · Charleston, SC · Member since 2018 · 198 posts · 84 votes
    2mo

    Michael, the repair markup is the part I would systematize before cutting over. Every repair needs 5 things tied to the property: before photo, estimate, approval threshold, invoice, and after photo. If those do not get captured every time, you did not remove the PM problem, you moved it into your inbox.

  • online · Member since 2026 · 99 posts · 45 votes
    2mo

    On the software side, it really depends on what you need. TenantCloud and RentRedi cover the day to day stuff well: rent collection, maintenance tickets, tenant messaging. What most of those tools don't do is help you plan ahead for the big ticket items like roof, HVAC, water heater. I actually ended up building a small tool for that exact gap called ReserveTrack, it just tracks install dates and expected lifespan on major systems and tells you how much to set aside monthly so a $9k roof replacement doesn't blindside you. Different problem than day to day PM software, but worth having alongside it.

    On maintenance without a PM: building that contractor bench before you cut ties is the right instinct. I'd get at least two options per trade (plumber, electrician, HVAC) lined up and vetted before you're relying on them in an emergency, not after. A lot of self-managing landlords also keep a small local property inspector or handyman on a standing retainer just to do the "boots on the ground" verification when work is done, since you can't eyeball it yourself from out of state.

    Following this thread for the tenant turnover and legal/compliance answers too, those are the parts that would worry me most about self-managing remotely.

  • Specialist · Goa, India · Member since 2026 · 175 posts · 36 votes
    2mo

    @Eduardo Cavasotti 's five-step list is the right shape, and it usually falls apart for a simple reason: not that people forget the steps, but that no one's enforcing them every single time. A before-photo requirement dies the third time nobody follows up on it. The setups that actually hold up build the nudge into the process itself, so the contractor can't get paid until the after-photo lands, instead of relying on the landlord to remember to ask.

  • Investor · Charleston, SC · Member since 2018 · 198 posts · 84 votes
    2mo

    Exactly, Andrea. The checklist only matters if payment, evidence, and owner approval are tied together. I'm the founder of DoorVault, so this is the owner workflow I care about most: 4 items in one record, invoice, before photo, after photo, and approval threshold, before money leaves. Otherwise remote self management becomes a memory test, and memory is a bad operating system.

  • Member since 2025 · 68 posts · 28 votes
    2mo

    Before making the switch, I’d calculate how much time and money you’re actually saving versus what you’re giving up.Self-managing from out of state can work, but having reliable local vendors becomes critical. I’d make sure I already had trusted contractors, a handyman, and someone who can respond quickly to emergencies before ending the relationship with the property manager.

    Is the main reason you’re considering the change the management fees, the quality of service, or something else?

  • Mike FisherBusiness Member
    New Lenox, IL · Member since 2024 · 103 posts · 58 votes
    2mo

    I manage in the Chicago south and southwest suburbs, and I have invested in rentals myself since 1991, so I see both sides of this: the owners who self-manage remotely and do it well, and the ones who call a year later to hand it off. Here is the honest version, question by question.

    Software: Avail, RentRedi, or TenantCloud will all handle rent collection, maintenance tickets, and tenant messaging fine at a few doors. Buildium is built for larger portfolios and is overkill under 15 to 20 units. But do not let a clean app convince you the hard part is solved. The software is the easy 10 percent.

    Maintenance: This is where remote self-management lives or dies. Build the bench BEFORE you drop the PM, not after the first leak. You want at least a general handyman, a plumber, and an HVAC person who have each already done one paid job for you while your current manager is still in place, so they are tested, not strangers. To verify work from another state, require a before and after photo on every ticket, and once or twice a year pay a local inspector or a trusted contact to eyeball the property in person. A vendor who knows nobody is checking will drift on quality and price.

    Turnover: This is the single hardest thing to do from out of state, and it is where the savings usually leak back out. Pay a local leasing agent per placement for showings and the lease signing, or line up a boots on the ground person to run move in and move out inspections with a full photo set. Skipping a documented move in inspection is how a deposit dispute becomes a case you lose.

    Emergencies: Have a named plumber and HVAC contractor with after hours coverage set up in advance, and give the tenant a short written what to do first: where the main water shutoff is and who to call. A 2am burst pipe is not the moment to be searching for a plumber in a city you do not live in.

    Legal and compliance: Landlord tenant law is local and it changes. Read your state and city rules on notice periods, deposit handling, and required inspections once a year and follow the exact notice language. Remote owners get this wrong most often, and a defective notice can reset an eviction back to zero.

    Honest take: The 8 to 10 percent you save is real, but it is not free money. It is payment for the bench, the boots on the ground, the turnovers, and the middle of the night calls. If you already have a strong local network near the property and the door cash flows enough to absorb a rough month, remote self-management can work. If it is a single door far away with a thin local network, the math often favors keeping a good local manager. Either way, build the systems before you cut the cord, not after.

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