Hi everyone,

I want to share my recent frustrating experience with a property management company in the Colorado Springs area to help other landlords and out-of-state investors avoid the same headache.

Company: Golden Ring Homes, LLC (Colorado Springs) Key Individuals: Jin and David Wick

What makes this situation particularly disappointing is our history with them. We originally bought this property through Jin based on an acquaintance's referral. We trusted her enough that we even referred a colleague to her, who ended up buying the house right next door to ours. You would think that loyal clients who bring in direct referral business would be treated with basic professional respect. Unfortunately, that was absolutely not the case when it came to property management.

I recently went through a property transition after my tenants moved out of my Colorado rental. The end-of-lease logistics and handover process were incredibly unprofessional, primarily due to the company's severe lack of accountability and poor communication.

The biggest red flag was how they handled inquiries. Whenever completely reasonable, standard questions were brought up regarding the property management or the transition details, Jin would constantly dodge the issues. Instead of stepping up to address the problems or providing clear answers, she would frequently just kick the can down the road and pass the buck to her husband, David Wick. It felt like playing a frustrating game of phone tag where nobody actually wanted to take responsibility for the job we hired them to do.

A property manager is supposed to make your life easier, especially during the critical phase of tenant turnover. Golden Ring Homes did the exact opposite, completely burning the bridge with clients who previously trusted and advocated for them.

If you are an investor looking for reliable, responsive, and accountable property management in the Colorado Springs market, I highly recommend looking elsewhere. Protect your investments and find a team that actually answers your questions instead of deflecting them.