The pool restrictions are a big one with apartments. A photo of a beautiful pool doesn't tell a family it closes early or needs a key fob. I'd put that right in the photo caption too. Guests shouldn't have to dig through the house rules to figure out whether the amenity they booked for will work for them.
This is the difference between occupancy and repeatable occupancy.
I'd add two underwriting angles hosts skip:
1. Review score is a revenue input — a 0.2-star drop from "looked bigger online" shows up in algorithm rank and ADR more than one extra booking ever paid you
2. Disclosure is free insurance: stairs, street parking, weak Wi-Fi, and "bedroom #3 is an office" belong in the first screen, not the resolution center
Operational habit that helps: after every 3–5 stays, read the last complaints and put the fix in the listing text, not just in a cabinet binder. The hosts who win long-term optimize for "guest got what they booked," not max conversion on day one.
The pool restrictions are a big one with apartments. A photo of a beautiful pool doesn't tell a family it closes early or needs a key fob. I'd put that right in the photo caption too. Guests shouldn't have to dig through the house rules to figure out whether the amenity they booked for will work for them.
I have learned to put the awkward details right up front and repeat them in the booking message. Street noise, stairs, tight parking, a small second bathroom — if a guest reads it twice before they arrive, it rarely becomes a complaint. I also add a plain photo of the things people care about most, like the view from the bed, the workspace, and the shower, without a wide lens. Then I send a short note after booking asking about their plans and party size. That often catches a bad fit early, and honest guests seem to leave kinder, more useful reviews.