The amenity guests care about most might not be the one you advertise most.

The amenity guests care about most might not be the one you advertise most.

Virtual Assistant · Member since 2026 · 68 posts · 16 votes

Hosts sometimes focus heavily on expensive features.

But guests can care just as much about the everyday essentials:

  • Reliable Wi-Fi

  • Effective heating or cooling

  • Comfortable beds

  • Convenient parking

  • A usable workspace

  • A properly equipped kitchen

The most valuable amenities depend on the guest you're targeting.

A business traveler may prioritize a reliable workspace and internet connection.

A family may appreciate laundry facilities and a practical kitchen.

A longer-stay guest may value storage, cooking facilities, and everyday convenience.

That's why I wouldn't assess a property's amenities by looking only at what it has.

I'd ask a different question:

Which amenities solve our target guest's problems?

Understanding that difference can help with listing optimization, property positioning, and deciding where improvements are worth making.

An expensive feature may look impressive in photos. A practical feature may be what makes a guest's stay easier.

đź’¬ Which amenity gets the most positive feedback from your guests?

#ShortTermRental #ListingOptimization #STRManagement #GuestExperience #PropertyManagement #AirbnbHost #VacationRental #HospitalityOperations

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Andrew SteffensBusiness Member
Tampa, FL · Member since 2022 · 3k+ posts · 3k+ votes
3d

Well of course, a pickleball court and/or a hot tub is great but if you don't silverware you won't have a happy guest either..

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  • Andrew SteffensBusiness Member
    Tampa, FL · Member since 2022 · 3k+ posts · 3k+ votes
    3d

    Well of course, a pickleball court and/or a hot tub is great but if you don't silverware you won't have a happy guest either..

  • Michael BaumPro Member
    Olympia, WA · Member since 2016 · 8k+ posts · 7k+ votes
    3d

    All those are bare minimums. You start there as the base then add.

  • Member since 2026 · 37 posts · 12 votes
    2d

    This matches what I see in reviews. Guests rarely praise a fancy extra if the basics felt shaky, but they often mention a bed that slept well, a shower with steady hot water, blackout curtains, and enough outlets by the bed. I started doing a simple test before each season: sleep one night where I can, work from the desk for an hour, cook a basic meal, and do one load of laundry. Anything that annoys me goes on the fix list before new decor. I also ask cleaners to flag small friction, like a loose towel bar or a dim bulb, because guests notice those details first and remember them at review time.

  • Property Manager · Melbourne, FL · Member since 2019 · 373 posts · 157 votes
    10h

    The kitchen example is especially easy to overstate. “Fully equipped” can mean very different things for a couple and a family of six. I’d check whether the largest advertised group can cook, eat and clean up one meal with what’s actually there—enough plates, a usable pan, sharp knife and somewhere to drain dishes. Then show those details in the listing so the promise is specific.

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