Hello from Los Angeles! Public adjuster here, happy to talk insurance, claims, and th

Hello from Los Angeles! Public adjuster here, happy to talk insurance, claims, and th

Insurance Agent · Los Angeles · Member since 2021 · 9 posts · 2 votes

Hi everyone,

I’m Isaac, a licensed public adjuster based in Los Angeles. For anyone unfamiliar, a public adjuster works on behalf of property owners (not the insurance company) to help document, value, and negotiate insurance claims after damage like fire, water, smoke, or storms.

I joined BiggerPockets because insurance has become one of the biggest moving pieces for investors here in Southern California. Between the wildfires, carriers pulling back or non-renewing policies, more owners landing on the FAIR Plan, and premiums climbing, it’s affecting deal numbers and how people protect their properties.

I’d love to connect with investors, agents, lenders, and property managers in LA and beyond. Some things I’m always glad to talk through:

  • What to do (and what to avoid) in the first few days after a loss

  • How to read your policy so there are no surprises when you need it

  • Common reasons claims get underpaid or delayed

  • How insurance trends may affect LA rentals and acquisitions going forward

Question for the group: Has insurance changed how you underwrite deals or which areas you’re willing to buy in? And if you’ve been through a claim on a rental, what do you wish you’d known beforehand?

Feel free to reply here or send me a connection request. Always happy to be a resource.

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  • Ashley RigsbeePro Member
    Customer Success & Onboarding Specialist at BiggerPockets · Charlotte, NC · Member since 2023 · 115 posts · 45 votes
    21h

    Hey Issac, welcome! Great to have an insurance expert in the forums. I've read online insurance costs are eating into investor returns everywhere, including Charlotte, NC. For landlord's, what's one policy detail you wish more owners read before a claim?

    BiggerPockets
    • Insurance Agent · Los Angeles · Member since 2021 · 9 posts · 2 votes
      20h

      Thanks for the welcome, Ashley! Great question, and one a lot of landlords don’t think about until it’s too late.

      If I had to pick one, it’s the vacancy clause. Many policies limit or exclude coverage for certain losses, like vandalism, theft, water damage, or glass breakage, once a property has been vacant for a set period, often 60 consecutive days. Owners get caught by this during long turnovers, rehabs between tenants, or while a unit sits on the market. If you know a property will be empty for a while, call your agent ahead of time about a vacancy endorsement or a vacant dwelling policy.

      A close second is loss of rents (fair rental value) coverage. Check whether it’s included, how many months it covers, and whether there’s a dollar cap. After a major fire or water loss, repairs can easily outlast that coverage, and lost rent is often what hurts investors most.

      And one tip for anyone reading: take ten minutes to read the “Duties After Loss” section of your policy before you ever need it. It spells out deadlines and requirements, like prompt notice and protecting the property from further damage, and missing them can give the carrier grounds to reduce or deny a claim.

      For the landlords here: has anyone been surprised by a vacancy clause or a loss of rents limit after a claim? Would love to hear how it played out.

  • Brad SeidBusiness Member
    Lender · Licensed in 28 States · Member since 2026 · 187 posts · 58 votes
    4h

    @Isaac P. Welcome, Isaac! Insurance costs can definitely impact a deal’s numbers. If you or your clients ever need help exploring financing options for investment properties, feel free to reach out. Happy to connect!

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