With Hospitable you are able to do it. Not sure how it maps and figures it out, but I've been able to do it almost seamlessly through the desktop and mobile app.
With Hospitable you are able to do it. Not sure how it maps and figures it out, but I've been able to do it almost seamlessly through the desktop and mobile app.
Drew, I’d flip the problem around. Instead of finding a lock your remote team can open from a laptop, set it up so nobody has to touch the lock at all.
Pick a lock that connects to your booking system. Each reservation then creates its own door code before check-in and deletes it after checkout. Your remote workers live in the booking system on their laptops, which is where they need to be anyway.
Two things I’d add before the first guest:
A one-page lockout plan: who answers at 11pm, where the backup code lives, and who drives over if the battery dies.
A check-in message that goes out automatically with the code, so the code and the instructions always arrive together.
Will your remote team be handling the guest messages too, or just access?
I’d test the desktop setup with the exact tasks your team needs: extend a code for late checkout, update it when reservation dates change, and confirm it expired. Try it from a separate staff login too, so you can see what the team can actually access. Being able to view a lock on a laptop and being able to handle the whole guest-access workflow are two different things.