So sorry, I feel you, I own 3.Apparently the DST industry is full of Sponsors who take investors money and then disregard any responsibility for explaining themselves in a intelligent and respectful way to the investors that make their business possible.

In addition to the notice that is on the back of the application regarding "renting as is, no additional cleaning or repairs without written approval of PM" and other caveats, I also explain the actual process, basic factors for approval, the documentation they need to provide, cost and payment method for application and for move in should they be approved.If they have not followed all of the instructions, people with poor attitude and that are non-compliant are not a protected class  under fair housing, and they may be disqualified.

Affordability and Space Drive Renter DecisionsDespite rising rents nationwide, value-conscious renters continued to find the best deals in the South and Midwest.In 63% of large U.S. cities, renters could secure 1,000+ square feet for $1,500/monthTexas stood out yet again, delivering both space and affordabilityThe state led the nation with 44 ZIP codes offering luxury rentals below market pricingThis combination of affordability, modern amenities, and economic growth helps explain why Texas metros continue to outperform on both renter demand and investor interest.6.

So explaining why an investor (you) is preferable in their situation is critical.  

This place is turning into a clown show Explain.

When expectations are set clearly up front and systems are explained before move-in, tenants are far less likely to get frustrated later.

Can you explain how they qualify as real estate professionals? 

Direct outreach – Reach out to agents with a clear, professional message explaining that you’re looking for someone familiar with flips, rehab timelines, and investor financing.

We focus on transparency: a written notice explaining the new rent, the effective date, and the reason for the adjustment (market changes, taxes, utilities, etc.).We also make sure the messaging is consistent, neutral, and fully compliant with all Fair Housing laws, no different terms, tone, or timelines based on who the tenant is.

As you explained, this industry is as much BUSINESS as INVESTMENT.