A PM should have a written policy on how the manager will interface with the customer (the property owner).

However, for many of us who have another principal business or profession and invest in real estate as a side venture, our time is typically better spent billing our customers in our "real" job or undertaking strategic business activities as J Scott outlines and not swinging a hammer.In my case, I've spent time cultivating relationships with my carpenter, plumber, electrician, etc. and have built a small crew who handle much of our renovation/rehab work {much as John Carpenter describes his role above}.

The bigger question is - would sending a Yellow Letter send the right "message" about your company to your potential customer.

Draw a 1 mile diameter circle around it, and run a custom search to identify those properties that have sold for cash in the last year.

I know that census has lots of information but they don't offer tools such as simplymaps's custom settings.

You're clearly fulfilling that role—leading by example—and I think it's fantastic.I think any dated custom that you find on re-run television would deserve a look.

The lenders are the customer.

No REI will show good ROI based on those margins my normal customer can afford.

Couple of questions: Do you find that customers are willing to pay extra for a green home?

Laws vary state by state and much of what is done in RE is ruled by local custom, how the judge in your area applies thier views on legal matters.