@Joshua Dorkin Here's my question...My picture is right side up. 

Looking at home sales only would not give us the whole picture. 

A lead is nothing more than a hint that some sort of business might be possible, it isn't even a prospect where the targeted party has expressed an interest in a particular business transaction and a prospect  is not a customer or client until they agree to transact some business with you.

So the parrot (an Amazon named "Cowboy", lol) had his own room with big picture windows he could watch all the neighbors walk by from.  

Chit chat with the other customers while there!

Then actually follow up, ask about the work quality, how many (if any) change orders those customers got hit with, was the contractor there when they said they would be there?

When you see the pictures, the house is actually in fantastic shape!

I also walked through with a DSLR camera and took pictures of everything that I would send to anyone who asked.

Contract states. 2 year warranty.I found a related website bashing the company from a disgruntled customer who attempted to contact their lawyer and had no success.  

In the big picture it's not that big of a deal, I just mail them all.