Hi @John MorganThis is true in our market so we have to quickly adapt.

That remark made us realize the power we held in negotiating terms that aligned with our goals.Negotiation isn't just about accepting what's given.

@Bo Smith so far my follow up process is based on the lead.

Not one call. 

The next step is removing humans from the first layer of interruption entirely.The leverage isn’t just separating intake paths — it’s automating intake, triage, and routing so leasing never becomes the default switchboard.Here’s how this moves from “better ops” to real ROI:1.

The owner steps out of being “on call,” and the business becomes more predictable.The flexibility is still there.

If they are the phone call type, I just make sure to ask all the necessary questions upfront and write down what we discussed and send via email so I do not forget. 

But, you're fine doing so to a stranger:(

Hey BP community,I’m looking for some seasoned SoCal investors to pressure-test my thinking.

Thank you so much for this.