MySmartMove Discount

34 Replies

I thought BP offers a $5 discount for MySmartMove, but whenever I go to resources and click "Tenant Screening" and hit "Learn More" under the Landlord section, the pricing shows $25 for the basic and +$5 for the additional. This is the same pricing that is offered if you just stumble across their site. Am I missing something?

@Joshua Dorkin

@Joshua Dorkin ,

I had the same experience as @Michael Seeker yesterday and today. I couldn't use the regular $5 off through the perk page, nor could I use the Pro perk, even though I've paid for a Pro membership.

I double-checked your link for the Pro perk Josh, but the code didn't work. Same one I tried earlier.. Paid an extra $30 in the last 24 hours.. bummer :(


Hi @J Martin

I'm a representative with TransUnion SmartMove. I apologize for the trouble you've had with the coupon codes. We tested the $5 off coupon and PRO member coupon and both appear to be working. If you continue to have trouble please email us at [email protected] with a good phone number to call you at during business hours and we will contact you directly to help. We can also offer you a refund for the difference you paid without the coupon. Thanks!

Thanks for hopping in so quickly @Joshua Dorkin  and @Andrea Collatz  to address the issue. I emailed the email address you included, coming from my SmartMove account, with your comment copy and pasted.

Just so I can make sure I'm doing it correctly in the future, can you post, email, or PM me the Pro code so I can use it successfully in the future please?

Thank you!

After a bit of a delay on my part, and a few emails with @Andrea Collatz  , she told me that the discount would be applied, and refunded shortly, and made a modification to my account so it would work in the future.

From what I understand now:


You need to have originally registered on through the BP link when you set up your account for the first time. Then use the code.

If you originally registered through without going through the BP link, like I did, the discount code will not work. Although Andrea said she was able to modify that for the future.. Thank you!

If I'm incorrect on any of this Andrea, feel free to correct me.

@Joshua Dorkin  ,

Thanks again for jumping in so early on this forum to put Andrea in touch!

Ive given up with mysmartmove. Every time I go there, it tells me my password is incorrect even though I called yesterday and had the password reset, just to have the same problem again today. Not worth the aggravation.

Hi @DJ Johnson

Yes, you can give the coupon code to the renter to enter on the payment screen for a discount on their BiggerPockets SmartMove transaction. If you or your renter need any help with the coupon please email us at [email protected]

@Benjamin Timmins

I apologize for the trouble you've had with your SmartMove password. If you would like to try again we'd be happy to help you, just send an email to [email protected] with a good number to contact you at and we will call you directly. Thanks!

Hi Andrea,

When I log into to request a criminal report, credit score, recommendation, and full credit score, it's charging me $30, which I don't believe is the discounted Biggerpockets rate. It's definitely higher than the $25 I was paying for TransUnion Smartmove screening earlier this year.  Can you look into this and get back with me?  Thanks.

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