Support Email Left Unanswered

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Support Email Left Unanswered

Braeden SteuerPro Member
Member since 2023 · 3 posts · 0 votes

Hello,

I emailed the support team at the email listed on the site at the beginning of the month, but I haven't seen any replies. Does anyone know if there is a number I can call or another email that is more responsive?

Thank you and make it a great day,

Braeden Steuer

0Reply
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  • Janelle GinyardPro Member
    Flipper/Rehabber · Orlando, FL · Member since 2023 · 19 posts · 13 votes
    12h

    Hi Braeden, happy to help! I see we responded to your message on September 30. I am going to reopen your ticket now so we can address any remaining concerns you have. Thank you for your patience and the follow up!

    [email protected]
    BiggerPockets
    0Reply
    • Braeden SteuerPro Member
      OP
      Member since 2023 · 3 posts · 0 votes
      12h

      Im not sure how you responded on September 30th, when I sent in the ticket on October 2nd, but yes if you can reopen the ticket, that would be great.

      0Reply
  • Sandra Lei M.Pro Member
    BiggerPockets Support · Davao City, Philippines · Member since 2015 · 95 posts · 12 votes
    12h

    Hi Braeden,

    We’ve sent you an email so we can assist you with your concern directly. Please check your inbox, and we’ll be happy to help!

    Thank you, and have a great day!

    BiggerPockets
    0Reply
    • Braeden SteuerPro Member
      OP
      Member since 2023 · 3 posts · 0 votes
      6h

      Having checked my main inbox and my spam folder, I havent seen any email come through. Can you please verify what email you are sending it to and what email it would be coming from?

      0Reply
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