Lender Dropped the Ball and Cost Us Thousands!

Lender Dropped the Ball and Cost Us Thousands!

Melbourne, FL · Member since 2015 · 14 posts · 1 vote

Hey!

Up until now, we have bought our homes in cash. I wish we could continue to do so, because bank mortgages aren’t fun!I would really like to see if I could get some guidance from the BP community and figure out if we have any recourse.I will keep this as brief as possible.

We put in an offer on a house in Michigan.Our realestate agent suggested we put the offer in with a thirty business day close period.We didn’t like the idea and preferred a 45 but, we agreed and our lender related that they would be able to close in that time frame.All of our task to get the loan completed and closed were done in a timely manner.The lender did not schedule the appraisal in a timely manner, then on the day of the appraisal the guy got sick so it was resceduled for a later date  .Once the appraisal was completed, the lender kicked it back for discretionary corrections.At this point we were very much on schedule to miss our close date.Now, we were told several times by our agent who heard it from the seller’s agent that they had a backup cash offer in place and that that offeror had already done an inspection.So we knew they would most likely back out if we busted the close date.However we did get the seller to agree to a week extension, so long as our lender could provide a clear to close based on the date of the extension date.The lender would not provide any firm date, seller was not happy with the banks position and backed out the at the earliest opprtunity.

We spent about 1k for inspection, appraisal, and credit checks.Although we were not allowed to look at the appraisal because it was not finalized, we estimate that the home would appraise for about 10k more than our offer.

What recourse do we have?Do you have any suggestions/advice that might be helpful for our current situation and the future.

Thank you so much for your time,

Jacob

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Chris MasonPro Member
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Lender · CA · Member since 2015 · 9k+ posts · 10k+ votes
9y

Hi @Jacob Tudor,

I think I can help simplify this conundrum for you.

You hired someone to do a job, and gave them the materials to do that job (your financial paperwork, etc, is the same as providing a painter with paint and paintbrushes). They didn't perform. That sucks. Either you gave them crap materials (eg, your financial house is a mess, like giving a painter crummy paint), or they suck (you provided top notch materials/paint, and STILL got shoddy workmanship out of it), or some combination thereof.

What due diligence did you do when you hired that person? How thoroughly did they vet the materials you provided prior to agreeing to do the job? What reasons, in particular, did you have for hiring this particular person over some other person that in theory has the exact same license? 

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32 Replies

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  • Fayetteville, NC · Member since 2016 · 20 posts · 11 votes
    9y
    If a lender cant close in 30 calender days they have no business in the business.
  • Detroit, MI · Member since 2016 · 9 posts · 3 votes
    9y
    Most lenders don't close in 30 days or less. Your purchase agreement should be conditional upon financing in the future to protect yourself as many things can delay loan processing. The borrower typically believes it's easier to obtain financing because they own multiple properties but in reality more line items in your name equals more underwriting which takes more time.
  • Investor · Queen Creek, AZ · Member since 2016 · 13 posts · 2 votes
    9y
    Chalk it up to a lesson learned. Your time is worth more than pursing the 1k lost.
  • Rental Property Investor · Durham, NC · Member since 2016 · 354 posts · 288 votes
    9y
    Originally posted by @Jay Hinrichs:

    The large bank lenders right now are about worthless.. for instance I will not accept an offer on one of my new constructions if the lender is WElls fargo.. as a matter of fact I will not accept an offer from a buyer unless I know the mortgage broker personally and know they can get it done.

    and out in the mid west its even more problematical.. where you had such wild swings in values in the down turn.. appraisal issues are rampant..

    If you can I would pay cash and refi.. that way you save the deal and if the refi takes a little time that's OK you did not loose the deal.

     I've been burned by Chase Mortgage, and would never accept an offer being financed by them again.

  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    9y

    @Philip Suarez  simply not reality these days..

    If you have a very good mortgage broker who has a substantial LOC and they can table fund I have seen deals happen in as quick as two weeks.

    Borrower with 800 plus fico Owner occ 50% LTV in prime Portland market.

    problem right now is getting the dog gone apprasiers scheduled many are 2 to 4 weeks out from when you call them

  • Buy & Hold Owner · Redlands, CA · Member since 2015 · 5k+ posts · 2k+ votes
    9y

    Big banks have B I G bureaucracies which equates to lots of time to clear underwriting.

    ALWAYS try to use a local business bank as the have to fund loans to stay alive.

    Sorry that this lesson was so painful :sigh:

  • Fayetteville, NC · Member since 2016 · 20 posts · 11 votes
    9y

    Perhaps it's impossible for big banks...yet I know that in Fayetteville, NC...where VA appraisals rule...we have lenders closing with the new standards in 30 calendar days without issues. Some can even close consistently in 21 calendar days. Now, when banks like USAA...Wells...BofA...Chase...and BB&T get involved..then stuff gets sour. I guess that's to be expected with banks that have walls painted with red tape. Idk what value proposition any of them can bring to the table. They seem to always have less competitive rates, poorer service, higher fees, and take longer to close.

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