Unlicensed Property Management Company in Jackson Mississippi

Unlicensed Property Management Company in Jackson Mississippi

Investor · Member since 2022 · 22 posts · 19 votes

I had a recent experience with Alpha Property Management LLC, owned by Justin Banks. Justin Banks was previously working for Evernest Property Management, a company known for its unprofessionalism and lack of integrity. Despite this, I decided to work with Alpha because Justin claimed that he did not like the way Evernest did things and decided to open his own management company and another property manager recommended him to me. However, during our working relationship, which was literary for 4 months, I found that Alpha engaged in dishonest practices and failed to fulfill their commitments. In addition to other problems, Justin Banks from Alpha Property Management LLC failed to transfer three months' worth of rent payments from the tenants to me, the property owner. Despite my attempts to resolve these issues, Justin Banks, the property manager, tried to manipulate me into feeling guilty by playing the single dad card, relating to the tenant. When I decided to switch to a new property manager, he also failed to transfer the tenant information to the new management company. He said he would comply with the request, but he continuously lied. I've noticed a post on Bigger Pockets by someone named Ashly Cooper who claims to be with Alpha. In the post, Ashly claimed to have opened a property management company with her husband in Jackson Mississippi, but they are not licensed. After experiencing unprofessional and unreliable behavior from Alpha Property Management LLC, I would advise others to steer clear of them. In addition, I discovered that the company is not licensed for property management when I contacted the commission and if you are already working with them then you should move fast and find a new PM. Their lack of ethics and competence resulted in significant and avoidable complications that could have been prevented with a more reputable organization.

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Nathan GesnerBusiness Member
Moderator
Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
2y
Quote from @Sandra Youkhana:

I'm glad you contacted the commission. That was going to be my first suggestion.

In the future, always verify the license of anyone you choose to do business with before signing any contract.

The DIY Landlord Book4.7247 Reviews
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  • Michael SmytheBusiness Member
    Real Estate Agent · Metro Detroit · Member since 2023 · 4k+ posts · 3k+ votes
    2y

    @Sandra Youkhana you would not believe how many PMC are NOT properly license and how many investors never check this.

    Logical Property Management4.9455 Reviews
  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    2y
    Quote from @Sandra Youkhana:

    I'm glad you contacted the commission. That was going to be my first suggestion.

    In the future, always verify the license of anyone you choose to do business with before signing any contract.

    The DIY Landlord Book4.7247 Reviews
  • Investor · Member since 2022 · 22 posts · 19 votes
    2y

    I normally do but this time I took the word of a good property management that recommended them to me but for sure will not let that happen again. 

  • Investor · Jackson, MS · Member since 2014 · 1k+ posts · 769 votes
    2y

    My understanding is that in Mississippi a property manager must have a real estate broker's license. I don't think there is a separate property management license.

  • Contractor · Jackson, MS · Member since 2019 · 50 posts · 25 votes
    2y

    Thank you for sharing. Sorry you had to deal with that. 

  • Flipper/Rehabber · Phoenix Arizona · Member since 2020 · 1k+ posts · 686 votes
    2y

    I would not get an attorney involved unless you just want to prove a point. 

    it will probably cost you a few thousand and I am sorry but the attorneys involved  , your attorney and theirs will settle out of court. 

    It could cost $15K to 25K.

    Just move on. Wish you had a dependable family member or Realtor that knows someone. 

    Good luck

  • Investor · Member since 2022 · 22 posts · 19 votes
    2y

    thanks everyone! Things happen for sure but I wanted to make sure that other investors were aware of that PM and to stay away. Lots of great tips! 

  • Real Estate Agent · Weston, FL · Member since 2020 · 10 posts · 2 votes
    2y
    Quote from @Sandra Youkhana:

    I had a recent experience with Alpha Property Management LLC, owned by Justin Banks. Justin Banks was previously working for Evernest Property Management, a company known for its unprofessionalism and lack of integrity. Despite this, I decided to work with Alpha because Justin claimed that he did not like the way Evernest did things and decided to open his own management company and another property manager recommended him to me. However, during our working relationship, which was literary for 4 months, I found that Alpha engaged in dishonest practices and failed to fulfill their commitments. In addition to other problems, Justin Banks from Alpha Property Management LLC failed to transfer three months' worth of rent payments from the tenants to me, the property owner. Despite my attempts to resolve these issues, Justin Banks, the property manager, tried to manipulate me into feeling guilty by playing the single dad card, relating to the tenant. When I decided to switch to a new property manager, he also failed to transfer the tenant information to the new management company. He said he would comply with the request, but he continuously lied. I've noticed a post on Bigger Pockets by someone named Ashly Cooper who claims to be with Alpha. In the post, Ashly claimed to have opened a property management company with her husband in Jackson Mississippi, but they are not licensed. After experiencing unprofessional and unreliable behavior from Alpha Property Management LLC, I would advise others to steer clear of them. In addition, I discovered that the company is not licensed for property management when I contacted the commission and if you are already working with them then you should move fast and find a new PM. Their lack of ethics and competence resulted in significant and avoidable complications that could have been prevented with a more reputable organization.


     Thanks for sharing your experience and giving us a heads up 

  • Member since 2024 · 2 posts · 0 votes
    2y

    you had bad experience with them ? 

  • Member since 2024 · 2 posts · 0 votes
    2y

  • Member since 2024 · 1 post · 1 vote
    2y

    Hi Sandra, 

    First, let me start off by apologizing.  I am deeply regretful that I did not meet your expectations or provide you with an exceptional investor experience in Jackson.  All I can do is learn from this experience and move forward.  

    As far as starting a property management company without a license, I am sad to say that you are correct.  I own it and accept responsibility for it.  I am currently working and fully cooperating with the Mississippi REC on becoming compliant in every aspect of my business.  

    **Update** I am working under a fully licensed broker.  

    Out of over 40 owners, you are the one and only I have lost.  And again, I apologize.  But without getting into the details, you and I both know that the recollection of events is slightly skewed.  I would feel comfortable, as long as owners allow, letting anyone reach out to them or any of my tenants for a reference.  I may be a lot of things, but dishonest, deceptive or anything other than a professional, I am not.  

    I responded to your new property management company's request the very same evening and handed over every piece of documentation I had on your tenant.  Lease, Notices, applications, etc.  I also copied you on that email sent on 3/5/24 at 535pm.  

    Additionally, as reflected on your Appfolio Owners Statement, the tenant attempted to pay rent, albeit all 3 times it was returned as NSF.  I can't send rent if I didn't collect it.  But I did copy you on the notices that were sent to him.  

    As does most, I am deeply passionate about the level of service I provide to my investors and tenants.  To the other investors, please do not allow your perception of me to dissuade you from continuing your investing in Jackson.  Out of state investors are vital to the growth of Jackson.  Without yall, the City of Jackson wouldn't be where it is today.  And lastly, it is one of the few remaining markets that you can get a 'steal' for a property.....all I recommend is that you rely on your 'boots on the ground' to point you in the right area codes.  

    5/30/24 Update:  I have been patiently waiting until our court date to reply to this post.  As predicted, the case was without merit and was dismissed as soon as we provided our statements from Appfolio.  Not only was the security deposit 'owner held', but January rent was sent as well.  February and March were returned as NSF 3 times.  

    I also know that I have several of my clients 'watching this post', should you choose to chime in, I would appreciate your kind words.  I feel as if I give everything I have to making investors experience a positive one.  And by positive, I am, positive cash flow.  

    Again, I want to reiterate, I was the one operating without a license.  I learned a valuable lesson for which I am grateful.  But as 10 year Marine Corp veteran with 2 of my sons in as well, along with my younger brother in the Secret Service, we take great pride in our character. 

    I consider myself to be a 'out of the box' strategist that is continuously looking into different business venture.  

    I also attached the favorable judgement we received yesterday.  Accordingly, I elected NOT to pursue defamation charges or to recover the almost $400 electric bill that I paid while the property sat vacant. 

    Lastly, I do recognize a  few names on here that responded.  Be careful, I took over properties that yall lost (and I still have them). There is enough work all of us.  I don't particularly enjoy making others look bad in order to make myself look good.  But that could be from my 30+ years as a Multi-State Director of Operations for a major wing chain.  

    If you would like to talk about it, you have my email and cell number.  And again Sandra, I apologize.

    Good IS Good!

  • Real Estate Consultant · Roswell, GA · Member since 2019 · 1 post · 0 votes
    2y

    @Sandra Youkhana I am curious who you ended up selecting to manage your properties? I am also looking for a manager in the area. thanks!

  • Member since 2023 · 1 post · 0 votes
    2y
    Quote from @Justin Banks:

    Hi Sandra, 

    First, let me start off by apologizing.  I am deeply regretful that I did not meet your expectations or provide you with an exceptional investor experience in Jackson.  All I can do is learn from this experience and move forward.  

    As far as starting a property management company without a license, I am sad to say that you are correct.  I own it and accept responsibility for it.  I am currently working and fully cooperating with the Mississippi REC on becoming compliant in every aspect of my business.  

    **Update** I am working under a fully licensed broker.  

    Out of over 40 owners, you are the one and only I have lost.  And again, I apologize.  But without getting into the details, you and I both know that the recollection of events is slightly skewed.  I would feel comfortable, as long as owners allow, letting anyone reach out to them or any of my tenants for a reference.  I may be a lot of things, but dishonest, deceptive or anything other than a professional, I am not.  

    I responded to your new property management company's request the very same evening and handed over every piece of documentation I had on your tenant.  Lease, Notices, applications, etc.  I also copied you on that email sent on 3/5/24 at 535pm.  

    Additionally, as reflected on your Appfolio Owners Statement, the tenant attempted to pay rent, albeit all 3 times it was returned as NSF.  I can't send rent if I didn't collect it.  But I did copy you on the notices that were sent to him.  

    As does most, I am deeply passionate about the level of service I provide to my investors and tenants.  To the other investors, please do not allow your perception of me to dissuade you from continuing your investing in Jackson.  Out of state investors are vital to the growth of Jackson.  Without yall, the City of Jackson wouldn't be where it is today.  And lastly, it is one of the few remaining markets that you can get a 'steal' for a property.....all I recommend is that you rely on your 'boots on the ground' to point you in the right area codes.  

    5/30/24 Update:  I have been patiently waiting until our court date to reply to this post.  As predicted, the case was without merit and was dismissed as soon as we provided our statements from Appfolio.  Not only was the security deposit 'owner held', but January rent was sent as well.  February and March were returned as NSF 3 times.  

    I also know that I have several of my clients 'watching this post', should you choose to chime in, I would appreciate your kind words.  I feel as if I give everything I have to making investors experience a positive one.  And by positive, I am, positive cash flow.  

    Again, I want to reiterate, I was the one operating without a license.  I learned a valuable lesson for which I am grateful.  But as 10 year Marine Corp veteran with 2 of my sons in as well, along with my younger brother in the Secret Service, we take great pride in our character. 

    I consider myself to be a 'out of the box' strategist that is continuously looking into different business venture.  

    I also attached the favorable judgement we received yesterday.  Accordingly, I elected NOT to pursue defamation charges or to recover the almost $400 electric bill that I paid while the property sat vacant. 

    Lastly, I do recognize a  few names on here that responded.  Be careful, I took over properties that yall lost (and I still have them). There is enough work all of us.  I don't particularly enjoy making others look bad in order to make myself look good.  But that could be from my 30+ years as a Multi-State Director of Operations for a major wing chain.  

    If you would like to talk about it, you have my email and cell number.  And again Sandra, I apologize.

    Good IS Good!

     @Justin Banks please call me ASAP - Joe Amara

  • Investor · Member since 2022 · 22 posts · 19 votes
    2y

    Thank you for your response and even more for your service!

    This is beyond simply not meeting my expectations, you went ghost for several weeks without informing me about your 'issues' with the tenants. I believe that this is an important matter that should be discussed with the owner. Is that not what a property manager does? This is just one example of your unprofessionalism.

    It's interesting that you say I am only 1 out of 40 owners you have lost. Shortly after posting this, I had several investors contact me directly, explaining that they are having similar issues with you. With that being said, the number only seems to grow, with now over 25 owners discussing this matter.

    As for you being deceptive, simply owning up to the fact that you were working unlicensed is enough to confirm this fact. Thank you.

    In response to your comments about my new property management company, my new manager has not yet received any documentation regarding the tenant lease. This seems to contradict your previous statements. And this is where your dishonesty comes into play.

    I would additionally like to add that the case was simply dismissed because I decided it wasn't worth flying out to Mississippi at the expense of my time and money. Especially when I am well aware that there are already several owners currently building their case against you.

    One thing I do agree with you on is that you are an out-of-the-box strategist. You decided to close down your business to create another LLC. I wonder if this is simply another one of your out-of-the-box strategies to prevent legal and financial claims against yourself.

    For any remaining investors associated with Justin, please do not hesitate to contact me directly if you have any questions about this situation

  • Rental Property Investor · Member since 2019 · 79 posts · 27 votes
    2y
  • Investor · Member since 2022 · 22 posts · 19 votes
    2y

    Hello Bob,

    I’m sorry to hear about another investor dealing with this situation. I will say this about Ashley C-she works with Justin Banks and I would not believe anything they say because they have proven to be untrustworthy. I decided to go with Dove Realty and have not yet had any problems with them. 

  • Investor · Jackson, MS · Member since 2014 · 1k+ posts · 769 votes
    2y

    Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago. 

  • Rental Property Investor · Member since 2019 · 79 posts · 27 votes
    2y
    Quote from @Susan Maneck:

    Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago. 


     I've now started to verify everything that Katrina and hubby do and so far, it's not looking good. In the first month or so, they found some "rotten" wood steps to the porch. Two wooden steps and paint charged us $550. I asked my Memphis guy, what he would charge. He said $140.  Next was a warped vinyl floor related to a water leak. Katrina quoted me $6100 for re-piping the entire house and fixing the warped flooring. I sent my Memphis guy and I believe he charged me around $600 plus gas for the drive. The water leak was causing the flooring to warp. Both issues solved.  Next was some branches in the yard from a storm. I hired a guy that charge me $450 to cut up and haul away. He wanted cash so I Zelle'd Katrina $450 + $15 (she wanted gas money). Hubby delivered the money, was late and only had $350. The tree trimer was pissed.  The tree trimmer was half finished when he called me, sent a photo of the trailer full of branches and Katrina claimed, "he hadn't started yet". Had multiple excuses why late including the truck had a dead battery and pouring rain. I asked the tree guy if it was raining, he said "no" and that "...these people are sh#t". Next issue: Tenant said the A/C wasn't cold enough in the den. K sent me a photo with the intake vent covered with plastic. Claimed it was there before the tenant moved in and never questioned it. I told her to tell the tenant to remove it. "Claimed" her husband already went out and resolved it. Charged me $85 so I asked, What was the issue and what was the solution? I asked 3 times over a few days and she avoided the question. Then she accused me of suggesting she was lying. And the husband had almost no information on the A/C unit or how old it was, which was my main concern. I doubt if he even went out to the house. I still don't know what my $85 got me. 

    So, I'm looking for a new PM. Has anyone used Trihelm? They have good reviews, (but so did Evernest). Or, are there any other suggestions?

    Thanks in advance.

  • Melanie P.Pro Member
    Rental Property Investor · Member since 2023 · 1k+ posts · 922 votes
    2y

    @Bob Beach It seems you have a system working. Why not manage them yourself and when you need a repair send Memphis Man?

    @Justin Banks Not remitting rents constitutes embezzlement in Mississippi. It's good to read that didn't happen. Best wishes on righting your ship. I encourage you to post your license number to this thread so that people finding it see the issue has been corrected. It's perfectly understandable you wouldn't know the licensing requirements - especially in the context of coming out of an unlicensed shop. 

  • Investor · Jackson, MS · Member since 2014 · 1k+ posts · 769 votes
    2y
    Quote from @Bob Beach:
    Quote from @Susan Maneck:

    Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago. 


     I've now started to verify everything that Katrina and hubby do and so far, it's not looking good. In the first month or so, they found some "rotten" wood steps to the porch. Two wooden steps and paint charged us $550. I asked my Memphis guy, what he would charge. He said $140.  Next was a warped vinyl floor related to a water leak. Katrina quoted me $6100 for re-piping the entire house and fixing the warped flooring. I sent my Memphis guy and I believe he charged me around $600 plus gas for the drive. The water leak was causing the flooring to warp. Both issues solved.  Next was some branches in the yard from a storm. I hired a guy that charge me $450 to cut up and haul away. He wanted cash so I Zelle'd Katrina $450 + $15 (she wanted gas money). Hubby delivered the money, was late and only had $350. The tree trimer was pissed.  The tree trimmer was half finished when he called me, sent a photo of the trailer full of branches and Katrina claimed, "he hadn't started yet". Had multiple excuses why late including the truck had a dead battery and pouring rain. I asked the tree guy if it was raining, he said "no" and that "...these people are sh#t". Next issue: Tenant said the A/C wasn't cold enough in the den. K sent me a photo with the intake vent covered with plastic. Claimed it was there before the tenant moved in and never questioned it. I told her to tell the tenant to remove it. "Claimed" her husband already went out and resolved it. Charged me $85 so I asked, What was the issue and what was the solution? I asked 3 times over a few days and she avoided the question. Then she accused me of suggesting she was lying. And the husband had almost no information on the A/C unit or how old it was, which was my main concern. I doubt if he even went out to the house. I still don't know what my $85 got me. 

    So, I'm looking for a new PM. Has anyone used Trihelm? They have good reviews, (but so did Evernest). Or, are there any other suggestions?

    Thanks in advance.


     Obviously I can't answer for everything you say they did, but I did talk to her briefly. I know, for instance, the $350 rather than $450 being delivered was a mistake which I believe was corrected. I know David charges $85 for a service call, so if you asked him to do anything minimal that would have been the charge. I've used property managers in Arizona and I know they used to charge me $35 just to call someone and that was some 30 years ago. I was grateful Katrina didn't have those kinds of charges. But keep in mind that David is just a handy man. For a more complicated job like floor warping and plumbing he would have gotten bids on. The plumber they got a bid from also did a major job on one of my houses and I saw how rotten the pipes were under the house. I understand your house is on Brockley. I know that neighborhood and all the houses I've looked at there had foundation problems. Are you sure that isn't part of your problem? I had a tree fall on one my houses during a rain storm last summer. He found someone to fix that roof for far less than the insurance company paid me, and they did a good job. I'm surprised you could get someone to come out from Memphis for jobs that only pay $140 or even $600. It's over 200 miles and a three hour drive each way! Something isn't adding up here. 

  • Investor · Jackson, MS · Member since 2014 · 1k+ posts · 769 votes
    2y
    Quote from @Susan Maneck:
    Quote from @Bob Beach:
    Quote from @Susan Maneck:

    Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago. 


     I've now started to verify everything that Katrina and hubby do and so far, it's not looking good. In the first month or so, they found some "rotten" wood steps to the porch. Two wooden steps and paint charged us $550. I asked my Memphis guy, what he would charge. He said $140.  Next was a warped vinyl floor related to a water leak. Katrina quoted me $6100 for re-piping the entire house and fixing the warped flooring. I sent my Memphis guy and I believe he charged me around $600 plus gas for the drive. The water leak was causing the flooring to warp. Both issues solved.  Next was some branches in the yard from a storm. I hired a guy that charge me $450 to cut up and haul away. He wanted cash so I Zelle'd Katrina $450 + $15 (she wanted gas money). Hubby delivered the money, was late and only had $350. The tree trimer was pissed.  The tree trimmer was half finished when he called me, sent a photo of the trailer full of branches and Katrina claimed, "he hadn't started yet". Had multiple excuses why late including the truck had a dead battery and pouring rain. I asked the tree guy if it was raining, he said "no" and that "...these people are sh#t". Next issue: Tenant said the A/C wasn't cold enough in the den. K sent me a photo with the intake vent covered with plastic. Claimed it was there before the tenant moved in and never questioned it. I told her to tell the tenant to remove it. "Claimed" her husband already went out and resolved it. Charged me $85 so I asked, What was the issue and what was the solution? I asked 3 times over a few days and she avoided the question. Then she accused me of suggesting she was lying. And the husband had almost no information on the A/C unit or how old it was, which was my main concern. I doubt if he even went out to the house. I still don't know what my $85 got me. 

    So, I'm looking for a new PM. Has anyone used Trihelm? They have good reviews, (but so did Evernest). Or, are there any other suggestions?

    Thanks in advance.


     Obviously I can't answer for everything you say they did, but I did talk to Katrina briefly. I know, for instance, the $350 rather than $450 being delivered was a mistake which I believe was corrected. I know David charges $85 for a service call, so if you asked him to do anything minimal that would have been the charge. I've used property managers in Arizona and I know they used to charge me $35 just to call someone and that was some 30 years ago. I was grateful Katrina didn't have those kinds of junk fees. But keep in mind that David is just a handy man. For a more complicated job like floor warping and plumbing he would have gotten bids. I understand your house is on Brockley. I know that neighborhood and all the houses I've looked at on that street had foundation problems. Are you sure that isn't part of your problem? I had a tree fall on one my houses during a rain storm last summer. David found someone to fix that roof for far less than the insurance company paid me, and they did a good job. I'm surprised you could get someone to come out from Memphis for jobs that only pay $140 or even $600. It's over 200 miles and a three hour drive each way! Something isn't adding up here. 


  • Rental Property Investor · Member since 2019 · 79 posts · 27 votes
    2y
    Quote from @Susan Maneck:
    Quote from @Susan Maneck:
    Quote from @Bob Beach:
    Quote from @Susan Maneck:

    Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago. 


     I've now started to verify everything that Katrina and hubby do and so far, it's not looking good. In the first month or so, they found some "rotten" wood steps to the porch. Two wooden steps and paint charged us $550. I asked my Memphis guy, what he would charge. He said $140.  Next was a warped vinyl floor related to a water leak. Katrina quoted me $6100 for re-piping the entire house and fixing the warped flooring. I sent my Memphis guy and I believe he charged me around $600 plus gas for the drive. The water leak was causing the flooring to warp. Both issues solved.  Next was some branches in the yard from a storm. I hired a guy that charge me $450 to cut up and haul away. He wanted cash so I Zelle'd Katrina $450 + $15 (she wanted gas money). Hubby delivered the money, was late and only had $350. The tree trimer was pissed.  The tree trimmer was half finished when he called me, sent a photo of the trailer full of branches and Katrina claimed, "he hadn't started yet". Had multiple excuses why late including the truck had a dead battery and pouring rain. I asked the tree guy if it was raining, he said "no" and that "...these people are sh#t". Next issue: Tenant said the A/C wasn't cold enough in the den. K sent me a photo with the intake vent covered with plastic. Claimed it was there before the tenant moved in and never questioned it. I told her to tell the tenant to remove it. "Claimed" her husband already went out and resolved it. Charged me $85 so I asked, What was the issue and what was the solution? I asked 3 times over a few days and she avoided the question. Then she accused me of suggesting she was lying. And the husband had almost no information on the A/C unit or how old it was, which was my main concern. I doubt if he even went out to the house. I still don't know what my $85 got me. 

    So, I'm looking for a new PM. Has anyone used Trihelm? They have good reviews, (but so did Evernest). Or, are there any other suggestions?

    Thanks in advance.


     Obviously I can't answer for everything you say they did, but I did talk to Katrina briefly. I know, for instance, the $350 rather than $450 being delivered was a mistake which I believe was corrected. I know David charges $85 for a service call, so if you asked him to do anything minimal that would have been the charge. I've used property managers in Arizona and I know they used to charge me $35 just to call someone and that was some 30 years ago. I was grateful Katrina didn't have those kinds of junk fees. But keep in mind that David is just a handy man. For a more complicated job like floor warping and plumbing he would have gotten bids. I understand your house is on Brockley. I know that neighborhood and all the houses I've looked at on that street had foundation problems. Are you sure that isn't part of your problem? I had a tree fall on one my houses during a rain storm last summer. David found someone to fix that roof for far less than the insurance company paid me, and they did a good job. I'm surprised you could get someone to come out from Memphis for jobs that only pay $140 or even $600. It's over 200 miles and a three hour drive each way! Something isn't adding up here. 


       I think I need to clarify or add more detail to my statements so they're not mis-interpreted or misunderstood. This PM is the only PM we've had that charges to go out to see what's wrong. Then charge to fix it. We had many PM's in TN that will send a guy out to see what's wrong then send me an estimate on how much it will be.

    I never said, I got someone to come out from Memphis for $140. Maybe you read it too fast. When I asked my TN guy, he didn't know which one of our houses it was. He told me how much he would charge. And again, the charge for the plumbing and floor was $550 (I just checked on my account) plus I paid him $200 for gas and drive time. $750 for a job that Katrina quoted $6100 for (flooring and plumbing leak). The plumbing leak caused the floor warping issue. So, only one thing needed repairing. Once the floor dried, it flattened back out. You're fine with her quotes? Also, before I bought the house, I knew about the foundation issues that are all over Jackson, so I got an inspection and I stressed to check foundation. It's fine. In addition, I had Roto-rotor go out to inspect. They are the ones that said the house does not need re-piping. So, you are incorrect on this. Also, the guy I had taken care of the trees, sent me a photo that he was "almost done" at time stamp 6:02. Katrina sent me a text at, time stamp 5:44, saying that "it's pouring down rain". And at time stamp 5:50 said, "so he had never started yet". The photo from the tree guy was his trailer full of branches about 20' long and 4' high. And everything was dry. Now, after the payment mix-up my dependable and honest tree guy does not respond to me anymore. You're ok with this?
    And one more thing. I believed this forum to be people that share ideas and experience to help other achieve financial goals with real-estate. I've never asked or seen anyone that injected themselves in the middle of a PM and investor as you did. Please do not do this again. Let's try to keep BP professional. You're only costing the PM more income. And I assume, you're also fine with a PM sharing personal information with a stranger on their investments? If you only respond to one of my questions, please make it this one. You're fine with this? I have screen shots, emails and receipts where I can prove everything I'm saying. Katrina is a nice person and easy to work with. I could go on, but I think I proved your point. "Something isn't adding up here."
  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    2y

    jackson is just one of those markets that is very tough to be a landlord .. OLD stock yazoo clay and houses that originally were built as cheap as you can build .. of course not all but a vast majority of what you folks buy for cash flow rentals.

    then  on top of that a VERY tough tenant base and that market can really frustrate folks I owned over 200 of those and the happiest day of my life was when my partners bought me out for 4k a door.. done gone and good luck lOL

  • Chris SeveneyBusiness Member
    Moderator
    Investor · VA · Member since 2015 · 21k+ posts · 19k+ votes
    2y

    @Jay Hinrichs

    We owned a bunch of notes and contracts for deeds in Jackson and never again. Tough area to invest and values can be all over the place street by street. Good luck to those that invest their

    7e investments53 Reviews
  • Investor · Jackson, MS · Member since 2014 · 1k+ posts · 769 votes
    2y

    David is not a PM, he is a handy man and it was in that capacity that he went to that property. If you don't want to use him, you are free to find another repairman who doesn't charge for service calls. And the quote you got was what the plumber had quoted them. 

    Look, if you are bad-mouthing people who are not here, they certainly have the right to respond.

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