Tenant sees a ghost. What should my response be?

[John Park]

So...one of my tenants is claiming that she and her daughter are seeing a spirit in the house. Did not know how to respond to this. If it was a maintenance item I would send my guy to take a look right away, but what the heck I am I supposed to tell someone who's seeing things? BTW I don't believe in ghosts (although those who do believe in ghosts are free to do so and disagree accordingly), but I don't want to be politically ghost believer insensitive and tell her she's crazy. Any advice would be helpful, Ghostbusters, new or old, need not apply.

[Brian Garlington]

You can play it one of two ways......

If she is a good tenant, tell her you need to add the ghost as a new tenant on the lease and you will need to now raise her rent.

If she’s been a bad tenant then start the eviction process because she has told you after the fact that she has had someone move in and this wasn’t part of the original lease agreement