Is the shine wearing off on STR's?

Is the shine wearing off on STR's?

Member since 2020 · 29 posts · 18 votes

I have been lurking around this site for a couple of years now. In 2020 my wife and I were seriously considering doing a STR. We picked Nashville as the market we wanted to pursue. Long story short, the market was not attractive to us. Nashville was booming. Multi-Unit STR's were going up as fast as they could build them. Sale prices were high.

To this day I remain interested in real estate.  I was shocked recently when I saw a post on Social Media that was mocking Airbnb.  I went into the comments section and could not believe that pretty much all of the comments were negative.  People did not like the fees they were being charged to rent them.  Paying a cleaning fee and then having a list of cleaning responsibilities before check out.  People were even dismissive about the idea of it being someone's home.  They felt they were the customer but were not being treated like one.  Objectively, I felt like they were making some good points.   

I bring this up for two reasons. I am curious as to what people think is the future for STR. More cities are restricting or limiting new STR's. Is the STR as good of an investment today as it was say 5 years ago? What about 5 years from now?

I think the overall point people were making in the comments page was they prefer working with hotels.  You come and go as you please.  When you leave, you walk out and are not responsible for the trash, sheets, etc.

Personally, I continue to be a customer for STR's. I believe it is the best option for larger groups. As my wife and I become empty nesters and travel more just the two of us, I am not sure if we will continue to use them as much.

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John UnderwoodPro Member
Investor · Greer, SC · Member since 2014 · 13k+ posts · 17k+ votes
4y

STR'S are here to stay.

A massive amount of people prefer to rent a house than a hotel room.

When you travel with friends and family it is usually cheaper and you all get to hang together.

I have a cabin that sleeps up to 23 people. This place stays booked and it is always a large group of people that apparently like to vacation together. Fond memories are created and many of these people come back every year. 

A hotel room cannot match this.

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  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    4y
    Quote from @Michael Baum:

    Yeah @William Arrington, that is not how it works. Ours in the "wild west" and we have no problems. There aren't arbitrary decisions with no reviews.

    Yes there are restrictions here and there, but it is much worse in the larger cities on the east coast from what I have read here and elsewhere. 


    We're as 'wild west' as it gets with no problems. Heck even  our themes are all 'wild west'. I think the more remote and countrified you get the less Govt restrictions you will get. Generally speaking that is....

  • Rental Property Investor · Bend, OR · Member since 2016 · 27 posts · 26 votes
    4y

    Bottom Line: If you're hosting on AirBnB then you're running a business and need to treat it like one!

    I think a lot of the negative stigma that AirBnB gets is from travelers who stay with a host that has a "you are staying in my home" mentality. This is not rental property investing so much as it's buying a hospitality business.  

  • John WilliamsBusiness Member
    Property Manager · Clarksville, TN · Member since 2018 · 443 posts · 210 votes
    4y

    Unpopular opinion: STR's are hyped up and oversaturated. It is the next cool thing and everyone knows it. Once the guru's start teaching it, you're already too late. Sure, you can make decent money... with a decent amount of effort. Many STR's do not work as long term rentals as an exit strategy.

    Long-term, buy-and-hold, traditional rental properties! That's the way to go!

    Rent My Home - Property Management4.8211 Reviews
  • Member since 2022 · 1k+ posts · 1k+ votes
    4y

    An STR buy and hold is also perfectly viable in lots of markets. I'm not sure why it has to be an either/or. Given a choice I'll go for the option that provides the best returns.

  • Attorney · Durham, NH · Member since 2019 · 292 posts · 126 votes
    4y

    My observation is of the major borrowing-economy companies in car rides and real-property rentals moving in inverse:

    --Not uncommon for Uber experience to have slouched to taxi driver inconsideration

    --AirBnB expectations and fees creeping up toward hotel standards/charges

  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    4y
    Quote from @Jon Martin:

    An STR buy and hold is also perfectly viable in lots of markets. I'm not sure why it has to be an either/or. Given a choice I'll go for the option that provides the best returns.


    Yessir. That's why we're all doing this right? To make a buck. A properly chosen and properly run STR will run circles around a LTR all day every day....

  • Cambridge, MA · Member since 2015 · 651 posts · 736 votes
    4y
    Quote from @Alex Talcott:

    My observation is of the major borrowing-economy companies in car rides and real-property rentals moving in inverse:

    --Not uncommon for Uber experience to have slouched to taxi driver inconsideration

    --AirBnB expectations and fees creeping up toward hotel standards/charges

    That is absolutely true for my small urban unit. I am still well below the nightly rates for the nearby hotels but my rates are definitely creeping up and I am definitely focused on providing hospitality industry services. I am also getting some of that hotel business. 

    I suspect the people who are posting on social media are complaining about the rising nightly rates in regulated blue cities. Since our STR competition is disappearing, we are able to raise our nightly rates. But we also need to up our hospitality industry game or our ratings will suffer. We can no longer get away with “Welcome to our home. Please treat it accordingly.” mentality. We need to constantly ask ourselves how the 4 star hotel down the street would handle any given situation and follow suite when possible. I might not be able to offer an indoor pool or gym but I can offer early / late luggage storage. I can also offer a washing machine, dryer and detergent. Those might be more popular than that indoor pool & gym!
  • Member since 2020 · 1 post · 0 votes
    4y

    @Robert Willard

    For consumers perhaps, but I think a little of this is going on the investor side as well. I am in some STR specific social media groups and the amount of people trying to sell their Airbnb's fully furnished (at a premium) after 6-8months is of concern. It's possible that they didn't do their numbers correctly but it makes you wonder.

  • Investor · Member since 2021 · 591 posts · 695 votes
    4y

    @Robert Willard interesting topic!

    You mention that "the overall point people were making in the comments page was they prefer working with hotels"

    I assume that AirBnB is aware of this sentiment among customers.  

    Is it possible that AirBnB's recent changes to their platform are in response to those sentiments?

    I've heard that AirBnB recently changed their platform so that super high-rated, super high quality spots get listed at the top of their search results. In other words, it sounds like they're trying to direct customers to properties that share a lot of similarities with hotels (i.e.; professionally managed spots that are not someone's home, spots that have high quality amenities, excellent service, A+ furnishings, etc.)  ...conversely, it sounds like AirBnB is also trying to direct customers away from the lower quality spots that those commenters mentioned (i.e.; spots where you have your own cleaning responsibilities, spots that are connected to someone's home, etc.).  ...and, as others like @Carolyn Fuller have mentioned, these days, customer expectations are higher and STRs usually have to be high quality to succeed...

    If this is all true, then it would suggest that the future of STRs is mostly in professionally managed, high quality spots that provide a similar level of experience (or better) than a hotel. Lower quality spots (like those connected to someone's home) may not be as successful anymore...

    I wonder if Vrbo will follow a similar model, or if they will go in a very different direction?...Is decreased demand for lower quality spots just an AirBnB thing, or is it occurring for all STRs?

    (I don't know).

    But, it definitely seems like the STR market (like most markets these days) is evolving!

  • Gainesville, VA · Member since 2021 · 82 posts · 72 votes
    4y
    Quote from @Michael Baum:

    Yeah @William Arrington, that is not how it works. Ours in the "wild west" and we have no problems. There aren't arbitrary decisions with no reviews.

    Yes there are restrictions here and there, but it is much worse in the larger cities on the east coast from what I have read here and elsewhere. 


     I think your miss understanding what I wrote.  Iam on the east coast. My AIRBNBs are in areas that need tourism and have had rental houses for longer than AIRBNB has been a thing.  They have standards with rules in place and they do not change them because they are established so no surprises.  I would not say that I would never buy one in a city but the reward would have to be pretty amazing for that risk.  California is also starting to get more strict on AIRBNBs and Joshua tree is about to lock down permits.  

  • Michael BaumPro Member
    Olympia, WA · Member since 2016 · 8k+ posts · 7k+ votes
    4y

    I hear ya @William Arrington. I really don't consider CA the wild west. It is a different animal all together. You really can't base all other western states by what happens in CA.

    In Idaho where our lake house is, there isn't any restrictions where we are at. This year was the first year our little town required registration. It was $35 and zero issues getting it.

    I understand that by buying in established STR areas (like Pigeon Forge) you take less risk as things have been sorted for years and there might be more risk in other areas where STR's are a new thing.

    I just don't think it should preclude buying in up and coming areas.

  • Real Estate Agent · Smoky Mountains, TN · Member since 2022 · 1k+ posts · 984 votes
    4y
    Quote from @Michael Baum:

    I hear ya @William Arrington. I really don't consider CA the wild west. It is a different animal all together. You really can't base all other western states by what happens in CA.

    In Idaho where our lake house is, there isn't any restrictions where we are at. This year was the first year our little town required registration. It was $35 and zero issues getting it.

    I understand that by buying in established STR areas (like Pigeon Forge) you take less risk as things have been sorted for years and there might be more risk in other areas where STR's are a new thing.

    I just don't think it should preclude buying in up and coming areas.


    You never know the next big thing right!?  

  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    4y
    Quote from @Carolyn Fuller:
    I think one of the most valuable things you/we offer is just the extra space. And the feeling of a home instead of a sterile single room. And the kitchen...even though I don't usually cook when I travel, I like having the fridge and microwave, full size trash cans, etc...
  • Gainesville, VA · Member since 2021 · 82 posts · 72 votes
    4y
    Quote from @Leslie Anne Morris:
    Quote from @Michael Baum:

    I hear ya @William Arrington. I really don't consider CA the wild west. It is a different animal all together. You really can't base all other western states by what happens in CA.

    In Idaho where our lake house is, there isn't any restrictions where we are at. This year was the first year our little town required registration. It was $35 and zero issues getting it.

    I understand that by buying in established STR areas (like Pigeon Forge) you take less risk as things have been sorted for years and there might be more risk in other areas where STR's are a new thing.

    I just don't think it should preclude buying in up and coming areas.


    You never know the next big thing right!?  


     Pay attention to local elections.  You might want to go to a few and you might be able to start the regulations and keep them fair.  What you dont want is for them to adopt a homestead-type policy because it could ruin you.  In places, where that has happened people, could no longer afford their properties because it basically says 1 or 2 things of the following.

    1.  You have to live at the property you rent out and limit it to 90 days a year.

    2.  You can only rent the property for 30 days a year.  

    3.   Existing owners that have permits could be exempted which would make your property cash cows but its rare.

    Basically.. you want to be part of the conversation because if people on the other side of the argument start it... you're done.  

  • Michael BaumPro Member
    Olympia, WA · Member since 2016 · 8k+ posts · 7k+ votes
    4y

    @William Arrington, I agree. I was at the council meeting when they were talking about STR regs and I just told them I bring in over 40k in revenue to local businesses based on talking to guests. I did think that a registration was OK. That way they can keep track of who is doing STR and how to get a hold of them.

    I will also say that some of the things you are talking about would never happen where we are at. We are in rural Idaho and that sort of regulation just doesn't happen here. Hell next month starts hunting season and there are kids 10 years old toting 7mm rifles and 12g shotguns all over the place. School is out for hunting season. I grew up here and I brought my hunting rifle or shotgun to school. There were 4 big safes and they went in there. Dad picked us up and we were ready to go hit the fields. People drive around in UTV side by sides and ATV's.

    Personal responsibility is paramount and people don't go to the county or city for problems. I just get a call if someone is driving to fast on our road etc.

    Now I can't speak to the Boise area. With all the Californians moving in, things change. 

  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    4y
    Quote from @Michael Baum:

    @William Arrington, I agree. I was at the council meeting when they were talking about STR regs and I just told them I bring in over 40k in revenue to local businesses based on talking to guests. I did think that a registration was OK. That way they can keep track of who is doing STR and how to get a hold of them.

    I will also say that some of the things you are talking about would never happen where we are at. We are in rural Idaho and that sort of regulation just doesn't happen here. Hell next month starts hunting season and there are kids 10 years old toting 7mm rifles and 12g shotguns all over the place. School is out for hunting season. I grew up here and I brought my hunting rifle or shotgun to school. There were 4 big safes and they went in there. Dad picked us up and we were ready to go hit the fields. People drive around in UTV side by sides and ATV's.

    Personal responsibility is paramount and people don't go to the county or city for problems. I just get a call if someone is driving to fast on our road etc.

    Now I can't speak to the Boise area. With all the Californians moving in, things change. 


    That's what it's like up here in N Arizona, more side-by-sides than cars, more trucks than side-by-sides. Everyone is carrying. The only regulation is so the city has some info incase something goes south.

    Hopefully at this point most of the Californians moving there will fit in, if ya know what I mean....

  • Cliff H.Pro Member
    Rental Property Investor · Nashua, NH · Member since 2014 · 598 posts · 477 votes
    4y

    Circling back on the trends of twenty-somethings complaining on social media about having to strip a bed… it’s worth pointing on that asking guests to do simple things strip a bed or throw towels in a washer before they checkout is actually a way many hosts like myself pre-screen guests they don’t want. If you run a tight ship you do not want or need to accept everyone who comes knocking at your door. 

    Being clear about expectations up front may turn some guests away that think cleaning fees are a “license to loaf.” but it can also be the difference between hosting higher quality guests with a psychological stake in the space, who come back again the next year, and ensure you’re not managing constant turnover in cleaners tired of picking up after poor quality guests.  

    As with any market, there’s countless ways to run your business and others may well be chasing higher occupancy rates by running a space like a hotel, but I’m not terribly interested in competing with the scale of a Marriott or Hilton, but rather providing a more personalized XP at a higher price for travelers willing to treat that space like their home. 

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