The worm is turning on direct bookings

The worm is turning on direct bookings

Collin HaysBusiness Member
Property Manager · Gatlinburg, TN · Member since 2020 · 3k+ posts · 4k+ votes

It seems that the ever-increasing Airbnb and VRBO fees are finally moving the needle, causing guests to shop for direct bookings.  

I have 6X the direct bookings in November this year that I had last November. 

Serves them right.

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Most Popular Reply

Interior Decorator · Nationwide · Member since 2017 · 44 posts · 35 votes
10mo

We've noticed more traffic from ChatGPT and Gemini. I believe AI chatbots will keep gaining popularity, leading to more direct bookings.

See this reply in the discussion

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  • John UnderwoodPro Member
    Investor · Greer, SC · Member since 2014 · 13k+ posts · 17k+ votes
    10mo

    How are they finding you?

    • Collin HaysBusiness Member
      OP
      Property Manager · Gatlinburg, TN · Member since 2020 · 3k+ posts · 4k+ votes
      10mo
      Quote from @John Underwood:

      How are they finding you?


       We aren't paying for Google Ads, so I am assuming organically through key words.

    • Atlanta · Member since 2022 · 712 posts · 642 votes
      10mo
      Quote from @John Underwood:

      How are they finding you?


       Ive seen people with unique property management names put them in the TV screens in pictures. since its a picture on picture, the AI scanning that finds words tends to miss it. 

  • Interior Decorator · Nationwide · Member since 2017 · 44 posts · 35 votes
    10mo

    We've noticed more traffic from ChatGPT and Gemini. I believe AI chatbots will keep gaining popularity, leading to more direct bookings.

  • Atlanta · Member since 2022 · 712 posts · 642 votes
    10mo
    Quote from @Collin Hays:

    It seems that the ever-increasing Airbnb and VRBO fees are finally moving the needle, causing guests to shop for direct bookings.  

    I have 6X the direct bookings in November this year that I had last November. 

    Serves them right.

    i think guests are getting smarter...but only in some ways. I get 2-3 messages a week, asking on the Airbnb or VRBO platforms if i do direct booking or if i am listed anywhere else.
  • Andrew SteffensBusiness Member
    Tampa, FL · Member since 2022 · 3k+ posts · 3k+ votes
    10mo

    Expect more enforcement from OTA's making sure you are not directing people there.  I have already been flagged by VRBO once.

    • Collin HaysBusiness Member
      OP
      Property Manager · Gatlinburg, TN · Member since 2020 · 3k+ posts · 4k+ votes
      10mo
      Quote from @Andrew Steffens:

      Expect more enforcement from OTA's making sure you are not directing people there.  I have already been flagged by VRBO once.


       It’s a broken business model when you have to have a grstapo crew to exact punishment on people when they aren’t using you.  🤣

  • JD MartinBusiness Member
    Moderator
    Rock Star Extraordinaire · Northeast, TN · Member since 2015 · 10k+ posts · 16k+ votes
    10mo

    It can't come soon enough in my opinion. I've been pretty vocal about my disgust with all 3 of the big platforms. It's really just a matter of time before their greed drives enough traffic and hosts to another avenue, so I'm encouraged to hear others say they see an uptick in direct bookings. 

    Skyline Properties
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