Anyone use Evolve Vacation Management Co.?
Greenville, SC · Member since 2017 · 3 posts · 2 votes
We have a farm in the NC mountains with 4 vacation rental cabins. Our local rental management company take 25% and we pay for all listings on VRBO/Homeaway/TripAdvisor/Flipkey, photos, videos, etc. They only take 10% and list on all major sites for free. They take photos for free as well. They will email the cleaning agency of my choosing each time there is a booking ot change. They seem to have a good system in place. My worry with leaving the local agency is the personal attention that guests receive when they call. Is the market for vacation rental management moving in this direction? Has anyone had any experience with Evolve Vacation Rental management?
Disappointed Property Owner: Avoid Evolve Short-Term Rental
As a property owner, my experience with Evolve Short-Term Rental has been nothing short of disappointing. Firstly, they deactivated my account before the agreed-upon deadline, resulting in the loss of all my hard-earned reviews. This lack of consideration for their partners is unacceptable.
Evolve's promise of listing your property on multiple platforms comes with little benefit. 99% of the bookings actually come from Airbnb, contrary to what is advertised. Moreover, their failure to respond to guest reviews without the owner's intervention adds an unnecessary burden to property management.
Their supposed 90-day stay requirement is another hurdle. They make it nearly impossible to leave without incurring penalties, trapping property owners in unfavorable agreements. Even after meeting their demands, they still find ways to nickel-and-dime you, such as charging exorbitant fees for retaining property photos.
To add insult to injury, their customer service is subpar. I recently received a survey, only to find my access revoked the next day. This lack of transparency and accountability speaks volumes about their professionalism.
In conclusion, I strongly advise property owners to steer clear of Evolve Short Term Rental. Their business practices are exploitative and their promises often fall short. Protect your investment and reputation by choosing a more reliable and respectful partner.
Avoid Evolve at all costs.
Disappointed Property Owner: Avoid Evolve Short-Term Rental
As a property owner, my experience with Evolve Short-Term Rental has been nothing short of disappointing. Firstly, they deactivated my account before the agreed-upon deadline, resulting in the loss of all my hard-earned reviews. This lack of consideration for their partners is unacceptable.
Evolve's promise of listing your property on multiple platforms comes with little benefit. 99% of the bookings actually come from Airbnb, contrary to what is advertised. Moreover, their failure to respond to guest reviews without the owner's intervention adds an unnecessary burden to property management.
Their supposed 90-day stay requirement is another hurdle. They make it nearly impossible to leave without incurring penalties, trapping property owners in unfavorable agreements. Even after meeting their demands, they still find ways to nickel-and-dime you, such as charging exorbitant fees for retaining property photos.
To add insult to injury, their customer service is subpar. I recently received a survey, only to find my access revoked the next day. This lack of transparency and accountability speaks volumes about their professionalism.
In conclusion, I strongly advise property owners to steer clear of Evolve Short Term Rental. Their business practices are exploitative and their promises often fall short. Protect your investment and reputation by choosing a more reliable and respectful partner.
Avoid Evolve at all costs.
Thank you for sharing this. It's good for people to be aware.
In all fairness, I have seen a few posts from investors saying their experience with Evolve was fine. But the majority of people, myself, my clients, and BP posters, have been disappointed and financially harmed by working with them.
I don’t know whether to be flattered or flabbergasted. Evolve set my rental at $10,820/night!!! (Should be maybe 125/night). When I called customer service, they said it was “just a placeholder” but no one removed the placeholder. And oh yes, they have no idea how long it will take to fix the error. And then the solution was to block my unit off as owner-booked, or to “resign the listing.” Unbelievable!!! Apparently, you either have to take their atrocious incompetence, or leave it. BEWARE!!!!