I suppose it’s worth it with prices almost double lately.
Anyone else getting hammered with entitled jerks?
Lots of people trying to have kickbacks and parties over here. I think the combo of being couped up for a year and having free gov money has broken people's brains.
we have had TONS of wedding booking requests. "OH just the 3 of us" turns into "only 3 of us will be sleeping there but 12 of us want to get our Make up done and our 8 kids will be there too" in our 2 bed 1 bath.
I suppose it’s worth it with prices almost double lately.
Anyone else getting hammered with entitled jerks?
Lots of people trying to have kickbacks and parties over here. I think the combo of being couped up for a year and having free gov money has broken people's brains.
we have had TONS of wedding booking requests. "OH just the 3 of us" turns into "only 3 of us will be sleeping there but 12 of us want to get our Make up done and our 8 kids will be there too" in our 2 bed 1 bath.
I suppose it’s worth it with prices almost double lately.
Anyone else getting hammered with entitled jerks?
Lots of people trying to have kickbacks and parties over here. I think the combo of being couped up for a year and having free gov money has broken people's brains.
we have had TONS of wedding booking requests. "OH just the 3 of us" turns into "only 3 of us will be sleeping there but 12 of us want to get our Make up done and our 8 kids will be there too" in our 2 bed 1 bath.
Investor · Minneapolis, MN · Member since 2011 · 84 posts · 31 votes
5y
The Orlando area is terrible right now. The area is filled with people who wouldn’t normally be down there with their free government checks. I just heard in one of the communities someone rented a house and then posted on Facebook they were having a party 100 cars showed up. Most management companies right are saying the same thing with the renters . It is not the typical clientele.
Investor · Greenville, SC · Member since 2015 · 1k+ posts · 1k+ votes
5y
Yea my cleaner said she is seeing a rash of this. A few weeks ago we had someone stay in a 2 bedroom pool cabin we have. Airbnb said 6 guests - this place sleeps 6. We also have everyone sign an online rental agreement in which they list the names of all parties that will be staying. They listed 5 there. It was a 2 night booking. 2 adults and 8 kids showed up. I considered dealing with it right then, but figured I would ride it out as most of the time things usually work out ok. We warned my cleaners that there were 10 people in that cabin to prepare them. Yep it was trashed. It was the worst I have seen yet. They didn't follow any of the check out rules. Left the place a wreck. It was actually disgusting. Didn't even try to hide it. The toilet in the pool room was left full and not flushed. Then on top of all the garbage in the garbage can next to the toilet was one of our towels in which someone wiped their backside with it and left it sit there. Food was everywhere, pots and pans just coated with burnt stuff.. My cleaners pulled out 13 bags of garbage as the guest didn't take it out themselves or even bother collecting it. The hot tub looked like someone had diarrhea in it. It was awful.
My cleaner said she is seeing this a lot more. Folks that all of the sudden became stimulus rich and decided to spend it on vacation but these people don't know how to act. Fortunately this doesn't happen too often.
Investor · The worst town to live in, KS · Member since 2016 · 4k+ posts · 4k+ votes
5y
Same story with my STRs. Nothing has changed in the last 8 years as far as guest. There were 2 homicides in this town of 9500 in the last 6 days though.
Investor · Thermopolis, WY · Member since 2012 · 4k+ posts · 4k+ votes
5y
I have had a higher number of folks booking then cancelling a few days later. It is odd, like they cannot make up their mind about going on vacation. I have also had a large number of calls or texts like do you have a covered casserole dish, tin foil, plastic saran wrap, virgin olive oil, a colander, etc.
I have also had my regular great clients that are so nice and friendly like they are all old friends.
Rental Property Investor · Member since 2019 · 276 posts · 235 votes
5y
I keep getting asked over and over about the same things. Uber, food delivery, Amazon delivery, etc. It started and just doesn’t seem to have ended.
Just had a guest rate 5 in all categories but 4 overall and she raved on and on about how they can’t wait to come back. I asked her what was up and she said she “doesn’t ever give anyone five stars for anything.” So dumb. She’s not welcome back.
Rental Property Investor · Seattle, WA · Member since 2017 · 383 posts · 248 votes
5y
Literally just filed my first refund/reimbursement request (in 5 years) after a coke/vodka bender...we'll see how AirBandB handles it. Much like Ken mentioned above - they didn't even try and hide it. I got photos and everything, but AirBandB are dragging their feet. So far I'm super unimpressed.
Real Estate Agent · Surf City, NC · Member since 2017 · 648 posts · 597 votes
5y
@Leora Merrell We had the same thing happen! 5 stars in every category but a 4 star overall. Then when you confront them, they say it was all great... Doesnt make and sense to me. They are afraid of confrontation in person or over the phone but they are fine being keyboard warriors and hiding behind their screens.
Rental Property Investor · North Fork, NY · Member since 2016 · 1k+ posts · 631 votes
5y
Sorry to hear this, Luke. We had a few rotten apples of the lying/ service animal/refund-seeking kind in February when prices were low. No complaints since then and using Pricelabs and adding vrbo.
At our new beach sleep two condo, we successfully "transferred" 95% of the great rate paying guests, taking them off-platform. Low heads in beds helps us here.
Real Estate Agent · Orlando, FL · Member since 2019 · 59 posts · 90 votes
5y
@Luke Carl
Here in Orlando/Kissimmee we’ve seen the same with the “new rich” thanks to stimulus. But at the same time we’ve done a few things to avoid issues:
- we have cameras on all of our properties
- we remind guests when they book and before check-in that we have zero tolerance for parties and guests that are not informed
- signs all over the properties with the rules and how to use things
- we know the neighbors and they call us asap if there is an issue
Back in 3Q’20 it was worse and the rates were very low.
We thought about installing the Minut noise detector, but haven’t need it so far. Haven’t had issues with reviews either. Guests are a bit messier than in the past, but we are charging around 25-50% higher rates than usual, so just call it cost of doing business.