Kokomo Indiana Property Management?

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Kokomo Indiana Property Management?

Tricia O'Brien
Investor · Anchorage, AK · Member since 2015 · 267 posts · 76 votes

Has anyone had experience with CRM Properties based  in Kokomo IN?  I am thinking about using them for property management and would like to know if anyone has had them manage their rental homes?  How did it work out for you?  They manage in Kokomo, Lafayette, Indianapolis , and a few small towns near Kokomo. Any replies would be appreciated ! Feel free to send me a direct message if you like. Thanks!   

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Joseph Parker
Real Estate Agent · Kokomo, IN · Member since 2018 · 129 posts · 69 votes
5y

@Daniel Molina I'm a realtor in Kokomo, IN and based on some of my investor clients' experiences with the various property management companies in this area, Moxie Properties seems to be the one that I hear the most positive things about. Again, that's not from my own personal experiences as I've managed my rentals myself, but solely based on what I've been told the last couple of years or so.

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  • Roger Devore
    Investor · Kokomo, IN · Member since 2015 · 40 posts · 11 votes
    6y

    @Tricia O'Brien

    I have met the owner but no experience with the company. If you choose to use them let me know how it goes.

    TIA,

    Roger

    0Reply
  • Mary D.
    Rental Property Investor · New York, NY · Member since 2017 · 3 posts · 0 votes
    6y

    Curious to hear reviews and feedback on CRM Properties as well. I'm considering purchasing turnkey through them.

    0Reply
  • Ben GordonPro Member
    Rental Property Investor · Eaton, OH · Member since 2015 · 20 posts · 8 votes
    6y

    Hi Tricia!

    We interviewed them a couple of years ago. They seem to have their ducks in a row and have a nice office. They were not really interested in hunting down properties for me, rather they just wanted to manage it once I brought it to them. We just got disinterested after that due to our distance away and lack of being able to search for property in person.

    1Reply
  • James ONealPro Member
    Rental Property Investor · IN · Member since 2020 · 54 posts · 26 votes
    5y

    @Tricia O'Brien yes I would recommend them and they currently manage two of my SFH properties (long distance investing). They are fairly responsive but like @Ben Gordon said they don’t really hunt down properties for you just manage them. DM me if you have any questions. 

    3Reply
  • Daniel Molina
    Member since 2020 · 117 posts · 56 votes
    5y

    Active investor looking in Kokomo, IN as well. Would like to know some of your feedbacks on property management in Kokomo. I am looking for a company that will fill vacancies in less than 30 days, and I'm interested to know how long some of your tenants have stayed in your rentals for those who have properties in Kokomo. Thanks in advance. I appreciate those who reach out through dm.

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  • Tricia O'Brien
    OP
    Investor · Anchorage, AK · Member since 2015 · 267 posts · 76 votes
    5y

    My experience with CRM Properties was fairly negative.  Feel free to send me a direct message if you like.

    1Reply
  • Joseph Parker
    Real Estate Agent · Kokomo, IN · Member since 2018 · 129 posts · 69 votes
    5y

    @Daniel Molina I'm a realtor in Kokomo, IN and based on some of my investor clients' experiences with the various property management companies in this area, Moxie Properties seems to be the one that I hear the most positive things about. Again, that's not from my own personal experiences as I've managed my rentals myself, but solely based on what I've been told the last couple of years or so.

    5Reply
  • Daniel Molina
    Member since 2020 · 117 posts · 56 votes
    5y

    @Joseph Park thanks. I will take a look at them.

    0Reply
  • Frank Hinck
    Rental Property Investor · Minneapolis, MN · Member since 2020 · 540 posts · 285 votes
    5y

    @Tricia O'Brien

    I spoke with Chrissy from Moxie today, she said all the right things, 300 properties under management, team of 4, online payments, low fee for placing residents and reasonable monthly fee.

    2Reply
  • Tricia O'Brien
    OP
    Investor · Anchorage, AK · Member since 2015 · 267 posts · 76 votes
    5y

    @Frank Hinck

    Thanks Frank I will check out Moxie Properties!

    0Reply
  • Garry C.
    Rental Property Investor · Littleton, CO · Member since 2015 · 252 posts · 164 votes
    4y

    I've not had a very good experience with CRM over the last year. I'll be looking at Moxie as well.
    If anyone has other recommendations, I would love to hear them.

    0Reply
  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    4y
    Quote from @Garry C.:

    I've not had a very good experience with CRM over the last year. I'll be looking at Moxie as well.
    If anyone has other recommendations, I would love to hear them.


    just curious is it the tenants that are causing you the problems that then get blown back on PM or is there some other issue with the PM  ??  from my experience a lot of times its the tenants that cause the issues.
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  • Ryan Gettelfinger
    Flipper/Rehabber · Jeffersonville, IN · Member since 2015 · 44 posts · 17 votes
    4y

    I'm looking at purchasing 2 properties in Kokomo that we have under contract right now. Would anyone with experience in the area be willing to jump on a 10 minute phone call this week?

    1Reply
  • James ONealPro Member
    Rental Property Investor · IN · Member since 2020 · 54 posts · 26 votes
    4y
    Quote from @Ryan Gettelfinger:

    I'm looking at purchasing 2 properties in Kokomo that we have under contract right now. Would anyone with experience in the area be willing to jump on a 10 minute phone call this week?


    0Reply
  • Andy Medlin
    Westfield, IN · Member since 2017 · 1 post · 0 votes
    4y

    Not sure if you all are still searching for property management in Kokomo Indiana. I self manage 3 duplexes in Kokomo. The feed back I have gotten from potential tenants is that CRM has a difficult application and showing process. Also, the properties they manage, I am told are typically not well maintained. This is all anecdotal information, but it seems to be consistent. I have talked to the owner and the majority of his clients are out of state investors. So, I don't know if it is a function of their management or a function of the investors they manage for, but tenants have a negative perception of their properties.  

    Chrissy from Moxie is great.  If I didn't self manage I would hire her to manage my properties.

    0Reply
  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes
    4y

    @Tricia O'Brien

    In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

    It's often a case of not doing enough research, as they don't know what they don't know!

    Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.

    So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

    EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

    This also leads owners to ASSUME simpler is better when it comes to management contracts.

    The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

    We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

    We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

    https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

    We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

    EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

    P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

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  • John Whyde
    Member since 2023 · 2 posts · 1 vote
    3y

    I am a investor and a contractor in the Indianapolis area if you have propertys there I can get your propertys section 8 rent ready 

    And If you get me as a contractor you bypass the 20 percent mark up that property management companies do when they do the property maintenance . I get the properties ready for rent I do the work myself I also do maintenance on the. As well 

    I have references I have worked for Harvey Properties in Indianapolis for years doing his maintenance and turns ready for rent . My company is J&F Construction Services 

    1Reply
  • James ONealPro Member
    Rental Property Investor · IN · Member since 2020 · 54 posts · 26 votes
    3y

    Here are a couple of more to consider:

    The Property Place LLC

    Moxie Property Management 

    CRM Properties

    MPK by Murdock Real Estate Group

    0Reply
  • Garry C.
    Rental Property Investor · Littleton, CO · Member since 2015 · 252 posts · 164 votes
    3y

    I've been using Moxie for almost 2 years now, after ditching CRM. Moxie is definitely better, but the communication is still lacking. They don't upcharge very much, unless things actually need attention, and they offer things like annual gutter cleaning, which you can agree to each year or pass on. They have recently had a hard time filling 2 of my units though, and I'm not sure what my current vacancy rate is, but the checks steadily roll in every month, and it's a better return that I'm getting in Denver these days, so still worth it.

    1Reply
  • Elly Rudolph
    Member since 2021 · 2 posts · 1 vote
    2y

    I used CRM in 2018 for rentals in Kokomo. They were acceptable during that period. In 2023, I bought several properties in Indianapolis.  Unfortunately, they were not good. They charge things that no other PMs do.  Their management agreement is win-lose arrangement.  Lots of fees. Their owner statement is a nightmare to sort it. They bundle funds as one. All my other PMs treat cash flow each property separately.  Sadly, they were B and now C-.  They are extremely slow resolving issues.  I move all my Indianapolis rentals to a different PM.  They still manage Kokomo one.  I still have hope they will be good again the next few years.

    0Reply
  • Devon Shaw
    Real Estate Agent · St. Louis, MO · Member since 2017 · 77 posts · 68 votes
    2y

    HI Tricia! My company manages in Kokomo. I would be happy to get you connected with our Business Development Manager to discuss further. Thanks!

    0Reply
  • Sarah Murdock
    Member since 2024 · 1 post · 1 vote
    2y

    Hi everyone! I know some of these messages are from awhile ago, but I just wanted to extend a helping hand to those who are needing a good property management company in Kokomo. My husband and I own Murdock Real Estate Group and MPK Property Management in Kokomo. We primarily work with investor clients and have many years of real estate experience. We pride ourselves on clear communication and straight forward/transparent pricing. Please give us a call/text if you are needing property management services or unhappy with your current arrangement. 603-755-1186 

    1Reply
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