Is a lender obligated to talk to a court appointed executor?

Is a lender obligated to talk to a court appointed executor?

Joe S.Pro Member
Investor · San Antonio · Member since 2020 · 3k+ posts · 3k+ votes

So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
 

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Property Manager · Greensboro, NC · Member since 2025 · 16 posts · 6 votes
1y

As someone who has just recently lived through this, the mortgage company would not talk to me without my letters from private court saying I was executor and administrator of my sisters estate. I was also the heir to her home so it was one stop for me but her will helped eliminate a lot of other bumps. I'd see who the estate was left to and they need to file with probate county where decedent lived. Good luck. As a real estate broker and loved one, this was a challenge. I'm in NC if you need advice.

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  • Property Manager · Greensboro, NC · Member since 2025 · 16 posts · 6 votes
    1y

    As someone who has just recently lived through this, the mortgage company would not talk to me without my letters from private court saying I was executor and administrator of my sisters estate. I was also the heir to her home so it was one stop for me but her will helped eliminate a lot of other bumps. I'd see who the estate was left to and they need to file with probate county where decedent lived. Good luck. As a real estate broker and loved one, this was a challenge. I'm in NC if you need advice.

  • JD MartinBusiness Member
    Moderator
    Rock Star Extraordinaire · Northeast, TN · Member since 2015 · 10k+ posts · 16k+ votes
    1y
    Quote from @Joe S.:

    So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
     


     Yes and yes but it will probably require written documentation and the second one unlikely without the court's permission. 

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  • Chris SeveneyBusiness Member
    Moderator
    Investor · VA · Member since 2015 · 21k+ posts · 19k+ votes
    1y
    Quote from @Joe S.:

    So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
     


     until that person is appointed - no they cannot talk to the person  - the only person they can talk to is the borrower. Its a CFPB / FDCPA law - its on different than if you were on a loan and your wife was not - they cannot talk to your wife about it, unless you give specific permission.

    Once its appointed, then yes they have authority to talk.

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    • Joe S.Pro Member
      OP
      Investor · San Antonio · Member since 2020 · 3k+ posts · 3k+ votes
      1y
      Quote from @Chris Seveney:
      Quote from @Joe S.:

      So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
       


       until that person is appointed - no they cannot talk to the person  - the only person they can talk to is the borrower. Its a CFPB / FDCPA law - its on different than if you were on a loan and your wife was not - they cannot talk to your wife about it, unless you give specific permission.

      Once it’s appointed, then yes they have authority to talk.

      Once they are appointed, can they do a POA for somebody to talk on their behalf?
    • Chris SeveneyBusiness Member
      Moderator
      Investor · VA · Member since 2015 · 21k+ posts · 19k+ votes
      1y
      Quote from @Joe S.:
      Quote from @Chris Seveney:
      Quote from @Joe S.:

      So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
       


       until that person is appointed - no they cannot talk to the person  - the only person they can talk to is the borrower. Its a CFPB / FDCPA law - its on different than if you were on a loan and your wife was not - they cannot talk to your wife about it, unless you give specific permission.

      Once it’s appointed, then yes they have authority to talk.

      Once they are appointed, can they do a POA for somebody to talk on their behalf?

      Yes, the lender typiically has a form they requireor a POA

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    • JD MartinBusiness Member
      Moderator
      Rock Star Extraordinaire · Northeast, TN · Member since 2015 · 10k+ posts · 16k+ votes
      1y
      Quote from @Joe S.:
      Quote from @Chris Seveney:
      Quote from @Joe S.:

      So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
       


       until that person is appointed - no they cannot talk to the person  - the only person they can talk to is the borrower. Its a CFPB / FDCPA law - its on different than if you were on a loan and your wife was not - they cannot talk to your wife about it, unless you give specific permission.

      Once it’s appointed, then yes they have authority to talk.

      Once they are appointed, can they do a POA for somebody to talk on their behalf?

      They should check with the court before going any further. It depends on your jurisdiction but your courts may not allow an appointed executor to assign their powers to someone else without permission as that is akin to just having the other person appointed, even with limited/revocable POA. It depends on the situation but in general courts look to an executor that is unbiased and has no finance stake in the outcome and that could be affected with a transfer of power.

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  • Investor · Get yourself trained before doing something inadvisable. · Member since 2024 · 3k+ posts · 1k+ votes
    1y
    Quote from @Joe S.:

    So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
     

    With proper paperwork, yes, of course.
  • Investor · Get yourself trained before doing something inadvisable. · Member since 2024 · 3k+ posts · 1k+ votes
    1y
    Quote from @Joe S.:

    So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
     

    It sounds like a probate. If so, someone still has to make the mortgage payments and normally a lender will accept payments from a next of kin. A lot of lenders will allow a relative to continue to live in the property and make payments as they normally would.

    A little trick is to take the statement, add 10% to the principal owing and send in the funds.  That will pay off the loan. It will be an overage that the lender will issue a refund in the deceased's name that the personal representative will have the authority to cash.

    I have bought several foreclosures that were actually probates that the heirs didn't know how to get through the system. 

    But, one of them does need to get appointed and there are steps that have to be followed.
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