Pest Control | Do you include it?

Pest Control | Do you include it?

Emory ClaytonPro Member
Member since 2019 · 77 posts · 26 votes

Do you include pest control as included as part of the lease/rent? Or do you leave it up to the tenant to pay for this?

Our current policy allows the tenant to pay for it, or not. Its their decision. However recently we had an issue with mice in a property. After calling the various pest control companies, I haven't found one that will come out only once to "fix" the issue. They all required a contract/subscription to set up service for a year. I get the premise behind it. They can't guarantee a one time application will fix the issue and just like maintaining a house, routine pest control is how you avoid pests to begin with.

An argument I hear of mandating pest control is that you are forcing chemicals to be sprayed in a unit/house where someone might not want it. Could be viewed as a liability.
The other argument is that if you as the property manager don't mandate it, the risk of the property becoming infested with pests increases. Also a liability because of costs to remediate it, loss of rent, etc.

We do quarterly inspections. Part of this inspection is to check for cleanliness, amongst a laundry list of other checks.

0Reply
752 views

Most Popular Reply

Property Manager · Denver, CO · Member since 2026 · 6 posts · 2 votes
4d

Most of the policy stuff above is solid. Worth noting too that the lease needs a prompt-reporting duty from the tenant, “report signs of pests within X days,” because the expensive version of every pest problem is when it's been ignored for a month. In the lease language I see landlords use, that one clause does more than any cost-split formula. It also answers your chemical worry directly. You can pair it with a written treatment-notice step (notice before entry and a documented alternative like bait stations/exclusion for a tenant who objects to spray), so “tenant didn’t want chemicals” becomes a documented choice instead of your liability. And since every company only sells annual contracts, a one-time exclusion quote from a handyman/specialist (photos and invoice) is how people usually handle a seasonal mouse issue.

See this reply in the discussion

20 Replies

Jump to latestLatest
  • Kyle MccawBusiness Member
    Property Manager · Keller, TX · Member since 2011 · 1k+ posts · 1k+ votes
    4d

    @Emory Clayton

    We’ve found the best approach is to separate routine pest control from property-related pest problems. We generally cover pest issues during the first 30 days of a new tenancy so we know we’re delivering a clean, pest-free home. After that, routine pest control is typically the tenant’s responsibility, particularly with issues like roaches or fleas that can often be related to housekeeping, trash, pets, or other tenant conditions. Our lease also places periodic/preventive extermination on the tenant unless otherwise required by law.

    Rodents are different. If mice or rats are entering because of gaps, damaged vents, or another structural issue, that’s an owner issue in my opinion. We’ll address the infestation and do the exclusion work, because rodents can cause substantial damage if you only set traps and never solve how they’re getting inside.

    We can certainly send pest control to an occupied property after the first 30 days; the question is simply who is responsible for the cost based on the cause. We’ve also experimented with programs like Pest Share, but our experience with that model has been fairly limited. I’d rather have clear lease language, good documentation, and evaluate the cause than automatically put every house on a year-round pest-control contract.

    McCaw Property Management4.4909 Reviews
  • Emory ClaytonPro Member
    OP
    Member since 2019 · 77 posts · 26 votes
    4d

    Thanks Kyle for the response. Is your Management company handling the pest control? In other words are yall going out to said properties to spray, or is this being hired out? The issue that I mentioned I'm running into is that non of the companies that I have found will go out to only address the mice issue, which is our desire. These tenants are insanely clean, so I do not believe they themselves are the issue. The house backs up to woods, and just like my own, every year when the temperature drops there is an issue.
    It sounds like yall are handling the mouse issues your selves. Am I understanding that correctly?

  • Candice CoatesPro Member
    New to Real Estate · DMV · Member since 2022 · 58 posts · 49 votes
    4d

    I put it in my lease, pest control would be on the tenant. I know there can be a risk of them creating a problem and not fixing it. Quarterly inspections can help expose potential risks as well. I do self manage since I only have one local property.

  • Honolulu, HI · Member since 2008 · 3k+ posts · 2k+ votes
    4d

    This totally depends on whether you are talking about a detached or attached home, or larger multi-fams.

    Detached homes, assuming proper rental prep and preventative maintenance to eliminate access points and treat for noted issues after a vacancy, will be nearly 100% on the tenant. One major exception...Beehives in the walls! And here, termite bait stations are common to maintain on service contract.

    Side by side attached, duplex, maybe triplex, depending on age, true condition, and type of pest this is case by case decision, although exterior rat bait station service is provided in some settings. Also sudden infestations that are affecting a region will be addressed, such as fire ants.

    Larger multi-fams it is smart to be proactive with regular service for most ants and bugs, as well as rodents. Basement laundry or storage areas must be included, and tight rules for tenant handling of rubbish is important.

    Years ago when I was with a company with an in-house maintenance staff, we did perform our own bug spraying, and it was pennies compared to that the service companies charge. No idea what allowable treatments are available for the purpose now, but you need to follow OSHA regs for your employees handling such products (or performing anything as employees).

    • Emory ClaytonPro Member
      OP
      Member since 2019 · 77 posts · 26 votes
      3d

      This is a SFH.
      I did wonder how operators with multifamily properties handle this, as the units share walls, but this isn't my issue currently. I feel (I don't know) that pest control is included in multifamily properties due to the number of different people under a shared roof.

  • Leo SteinBusiness Member
    Property Manager · Orange County, CA · Member since 2025 · 137 posts · 36 votes
    4d

    Emory, I'd keep the policy simple and written down. Here is how I think about it. Treat the first 30 days of a new tenancy as the owner's responsibility, since an infestation that shows up right after move-in usually comes with the house. After that, routine pest control goes on the tenant, spelled out in the lease with a short list of what counts as routine, like ants, roaches and spiders. Rodents are different. Mice almost always mean a way in, so I'd send someone to find and seal the gaps, because setting traps without closing the entry points just repeats the problem. Your woods and the backed-up house tell me that is where I'd start. Since the companies you called only want annual contracts, ask a handyman or exclusion specialist for a one-time quote. Keep photos and invoices on every call. The liability question is one for a local attorney to confirm. Not legal advice. Happy to compare notes by message.

    Real Property Management Optimal 514 Reviews
    • Emory ClaytonPro Member
      OP
      Member since 2019 · 77 posts · 26 votes
      3d

      It sounds like yall are handling the pest control during a turn over period. How are you handling this? Is the pest control being applied by an internal employed handyman?

  • Property Manager · Denver, CO · Member since 2026 · 6 posts · 2 votes
    4d

    Most of the policy stuff above is solid. Worth noting too that the lease needs a prompt-reporting duty from the tenant, “report signs of pests within X days,” because the expensive version of every pest problem is when it's been ignored for a month. In the lease language I see landlords use, that one clause does more than any cost-split formula. It also answers your chemical worry directly. You can pair it with a written treatment-notice step (notice before entry and a documented alternative like bait stations/exclusion for a tenant who objects to spray), so “tenant didn’t want chemicals” becomes a documented choice instead of your liability. And since every company only sells annual contracts, a one-time exclusion quote from a handyman/specialist (photos and invoice) is how people usually handle a seasonal mouse issue.

  • Member since 2026 · 9 posts · 5 votes
    3d
    Quote from @Emory Clayton:

    Do you include pest control as included as part of the lease/rent? Or do you leave it up to the tenant to pay for this?

    Our current policy allows the tenant to pay for it, or not. Its their decision. However recently we had an issue with mice in a property. After calling the various pest control companies, I haven't found one that will come out only once to "fix" the issue. They all required a contract/subscription to set up service for a year. I get the premise behind it. They can't guarantee a one time application will fix the issue and just like maintaining a house, routine pest control is how you avoid pests to begin with.

    An argument I hear of mandating pest control is that you are forcing chemicals to be sprayed in a unit/house where someone might not want it. Could be viewed as a liability.
    The other argument is that if you as the property manager don't mandate it, the risk of the property becoming infested with pests increases. Also a liability because of costs to remediate it, loss of rent, etc.

    We do quarterly inspections. Part of this inspection is to check for cleanliness, amongst a laundry list of other checks.

    Mice are the one pest where "tenant's choice" gets tricky, because they're usually getting in through the building, not because of housekeeping. The annual-contract push is frustrating, but some companies will quote exclusion work as a one-time job if you ask for that specifically instead of general pest control. Sealing gaps around pipes, vents, and the garage door is what actually stops the repeat calls. Since you're already doing quarterly inspections, adding a quick line for droppings, gaps, and gnaw marks gives you an early warning and a dated record if it ever turns into a who-pays argument. Is it just the one unit, or are you seeing it across a few properties?

  • Specialist · I give advice - [email protected] - I focus on states where investing is profitable, reasonably safe & secure · Member since 2026 · 131 posts · 43 votes
    3d
    Quote from @Emory Clayton:

    Do you include pest control as included as part of the lease/rent? Or do you leave it up to the tenant to pay for this?

    Our current policy allows the tenant to pay for it, or not. Its their decision. However recently we had an issue with mice in a property. After calling the various pest control companies, I haven't found one that will come out only once to "fix" the issue. They all required a contract/subscription to set up service for a year. I get the premise behind it. They can't guarantee a one time application will fix the issue and just like maintaining a house, routine pest control is how you avoid pests to begin with.

    An argument I hear of mandating pest control is that you are forcing chemicals to be sprayed in a unit/house where someone might not want it. Could be viewed as a liability.
    The other argument is that if you as the property manager don't mandate it, the risk of the property becoming infested with pests increases. Also a liability because of costs to remediate it, loss of rent, etc.

    We do quarterly inspections. Part of this inspection is to check for cleanliness, amongst a laundry list of other checks.

    There are non chemical solutions to pest control. Use those.

  • Emory ClaytonPro Member
    OP
    Member since 2019 · 77 posts · 26 votes
    3d

    Great feedback.
    "Mice are the one pest where "tenant's choice" gets tricky, because they're usually getting in through the building, not because of housekeeping."
    Yes, and this is the case with the property in question. The tenants are incredibly clean and take great care of the house. This is why I believe we would cover the cost to remediate this issue.

    "...report signs of pests within X days,” because the expensive version of every pest problem is when it's been ignored for a month."
    I like this idea, and will incorporate this into my lease. I do state during the initial lease signing that they have "eyes and ears" on the property far more than we do, and it is their responsibility to report any and all issues promptly to avoid potentially being charged for said issues.

    What I'm hearing from the feedback is that some of yall are handling the pest control your selves via handyman during times of turn around.

  • Member since 2026 · 133 posts · 33 votes
    3d

    I would not mandate a service contract. Put the rule in the lease instead: the tenant reports pests right away, and the owner pays for pests that were there before move-in or come from the structure, like mice entering through a gap. Tenant pays when it comes from how the unit is kept. Seal the entry points yourself first, since most companies sell a year plan when a one-time seal and trap visit would do. Quarterly inspections are a good place to catch droppings early.

  • Divin KanyamaBusiness Member
    Accountant · Seattle, WA · Member since 2025 · 481 posts · 200 votes
    2d

    @Emory Clayton A balanced approach is for the owner to handle preventive service and any infestation tied to the building—entry points, moisture, shared areas, or conditions that existed before move-in—while the tenant remains responsible when the issue is clearly caused by sanitation, improper food storage, or failure to report it promptly. That protects the property without automatically making the owner responsible for every pest issue.

    The lease should spell out those responsibilities, reporting deadlines, access requirements, and how fault will be documented. Routine service also does not have to mean indiscriminate spraying; a licensed provider can use an integrated pest-management approach focused first on sealing gaps, traps, sanitation, and targeted treatment, with advance notice and accommodations for legitimate health concerns. Quarterly inspections are helpful, but mice usually require exclusion work as much as treatment, so the underlying access points should be addressed. Local habitability laws vary, so the policy and lease language should be reviewed by local counsel.

  • Mike FisherBusiness Member
    New Lenox, IL · Member since 2024 · 116 posts · 63 votes
    1d

    Emory, one angle nobody has put a number on yet: the tenants. You said they are incredibly clean and take great care of the house. That is the real asset here, and a mouse problem the owner drags their feet on is one of the quieter reasons good tenants decide not to renew.

    So I run it as retention math, not pest math. A one time exclusion visit plus a few follow up trap checks is a small bill. One month of vacancy, a turn and the leasing time to replace a tenant like that is many times more, and you might not find another one as good.

    What has worked for us in the Chicago south and southwest suburbs, where every October the mice come in from the yards and fields: pay for the exclusion, tell the tenant the date it is happening, check back in two weeks, and put a fall exterior gap check on your quarterly inspection list for every house. Tenants remember who fixed it fast.

    Mike, M Property Group LLC

    M Property Group LLC | MF Cashflow Property Management4.9102 Reviews
  • Real Estate Agent · Memphis · Member since 2026 · 588 posts · 346 votes
    1d

    I'd lean toward including routine pest control rather than leaving it optional for tenants. The mice situation is a good example of how quickly that can become a bigger property issue. It doesn't have to mean spraying chemicals every quarter, either. Preventive inspections, sealing entry points, and treating problems when needed can be part of the approach. Your quarterly inspections already give you a good opportunity to catch issues early.

  • Leo SteinBusiness Member
    Property Manager · Orange County, CA · Member since 2025 · 137 posts · 36 votes
    22h

    Jim, I agree that preventive inspections and sealing entry points do more than waiting until mice show up. Tying pest checks to the quarterly inspections also gives owners a natural way to catch gaps, droppings or moisture before it turns into a bigger repair. It helps to spell out in the lease that tenants report pests right away and allow access for treatment. Do you split who pays by whether the problem was there at move-in or came from how the unit is lived in?

    Real Property Management Optimal 514 Reviews
  • Patrick O'SullivanBusiness Member
    Property Manager · Phoenix, AZ · Member since 2024 · 544 posts · 208 votes
    22h

    I’d split it into two jobs. Sealing gaps, adding door sweeps, and setting snap traps in enclosed stations is usually fine for a handyman. Applying rodenticide or other pesticides in someone else’s home often requires a licensed applicator, so check your state’s rules first.

    Since the house backs up to woods, I’d time one of your quarterly inspections for early fall and focus it on the exterior before the cold sets in. It’s also worth rechecking the sealed spots at the next visit, since mice can chew through foam and patch jobs that looked fine at first.

    get MULTIfamily Property Management4.7222 Reviews
  • Property Manager · Melbourne, FL · Member since 2019 · 384 posts · 158 votes
    10h

    I’d separate the treatment decision from the source of the problem. For mice, the valuable part of the first visit is often a documented entry-point inspection—gaps at utility lines, vents, doors and the foundation—because a recurring contract won’t solve an opening. Adding those photos and repairs to the quarterly inspection record would make it easier to see whether this is a property condition or an isolated housekeeping issue.

Join the conversationCreate a free account to reply, vote on answers and follow this thread.