Reputable Turn Key Investment Companies?

Reputable Turn Key Investment Companies?

Carson City, NV · Member since 2018 · 4 posts · 1 vote

Hi,  

My  husband and I are looking to start building a real estate rental portfolio to provide additional income for retirement.  Our plan is to purchase either single family homes and/or multifamily properties, hold them for the long term and have them paid off by the time we retire.  We are interested in the turn key investment model, especially since we both have careers, kids and a ton of stuff that keeps us busy.  We've been in touch with Memphis Invest but don't feel like the cash flow we could achieve with them would be worth while.  We could invest in our local market and have the same monthly cash flow, and probably do better on appreciation.  

We are open to investing locally, but just want to explore all our options.  Could anyone recommend reputable turn key investment companies?  Are they still a thing?  I searched the forums and the newest post I could find was over a year old.  If any one has any personal experience with them I'd love to hear about it.  

Thanks all! 

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Chris ClothierBusiness Member
Rental Property Investor · memphis, TN · Member since 2009 · 2k+ posts · 3k+ votes
8y

HI @Jennifer Krupp!  I would have responded earlier, but was out of pocket for a few days.  

First, if you are able to invest in your own market and make a respectable return AND have the possibility to own appreciating assets, my advice would always be to follow that path.  There is no need to invest halfway across the country just because the story being told sounds better than investing close to home.

Passively investing is just that.  It is boring and you will have little control.  The story is not exciting.  For many investors, that is exactly what they want.  A boring, passive investment that simply delivers consistently.  Without knowing all of the details, my initial suggestion would be to invest there close to home and here is why.

You ask two things.  One - you want recommendations about reputable Turnkey companies.  Two - you are looking for more cash flow.

Reputations are earned over time and have to be constantly fought for.  Too often, recommendations are made after relatively short periods of time.  Short being less than owning for 3 years and often less than 5.  It is precisely after this time when an investment really starts to show you how it is going to perform and a Turnkey company has to earn its' reputation.  Almost any investment can look good or a couple of years, but what happens later is what matters most.  

Unfortunately, investors purchase based on the glitz of an investment and are often attracted to good sales pitches, high returns, guarantees and the sales pitch, the returns and the guarantee are all too often gone when they are needed most.  Unexpected cash calls, short occupancy periods, higher and higher turnover costs are very common when investing out of state - especially when the buyer is looking for higher cash flow.

Cash flow is a calculation. It comes from a group of numbers. How much are you putting down? What is your interest rate? What is the monthly rent? What is the yearly cost of insurance? Is there an HOA? Before you get into anything else, these number effect your cash flow most. Simply moving these numbers around a bit can seriously effect what your cash flow looks like. Then the hidden numbers that crush an investment after year 3 are the deferred maintenance costs and the repercussions of that deferment.

A common practice is to defer maintenance on a property to hold down entry costs for the buyer.  The property is priced below market, but has hidden costs that will have to be paid.  By deferring maintenance, an investor gets a property that has not been maintained and therefore residents leave quickly.  This leads to frequent move-outs and escalating costs of ownership.  5% for maintenance and 5% for vacancy do not even come close to covering these costs.

When companies are competing to see who can race to the bottom first (lowering prices and selling property cheaper and cheaper) they have to cut somewhere in order to make a profit.  The first thing to be cut will be renovations.  

I recently commented on another forum that everything is more expensive today.  The cost of housing is up.  The cost of labor is up.  The cost of goods from lumber, to paint, to nails, to singles...all are up.  If the steel tariffs actually go into effect, expect the costs of aluminum windows, siding, appliances, water heaters, AC units...everything in a house to go up further.  On the other side of the ledger, what are showing strains and an inability to keep escalating at the same pace, are rents.

So, in order to find more cash flow, something has to give.  You can take more risks by buying cheaper properties or in some cases, put an emphasis on buying close to home.  Something has to give though if you want a higher return.  A safe, consistent return does exist, but it is simply not as strong as it was 3-5 years ago.

I hate that this post is so long, but lastly, be aware what you are buying right now.  The property you are paying $80,000 for today in the midwest, was a $50,000 property a few years ago and sometimes located in areas you wouldn't have wanted to buy.  Remember, everything costs more today.  There are fewer properties available so many properties on the market are carrying higher risks for less reward.

If you decide to invest out of state, make sure you spend a lot of time discussing renovations, management philosophy and housing location.  You can still do very well in the housing market today and far from home passively.  If you choose to buy Turnkey, there a few quality companies that are trying to do business the right way, but there are few with long histories to build reputations.  You are going to have to really dig in and pay attention to the answers you get.  

Add to all of that the confusion of BP'ers writing recommendations for companies they work for or commentators who are actually getting paid referrals and it can be confusing.

Feel free to message me - I would be happy to share with you companies we have masterminded with for best practices in this space and whom you may want to check out.

I would however recommend buying in NV based on what you've shared, but if you go out of state, just be patient.  There is no need to rush right now.  Depending on exactly how much risk you are willing to take and what you are willing to be happy with as a return expectation, you can find what you are looking for.   Just be patient.  Best of luck ~

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  • Curt DavisBusiness Member
    Flipper/Rehabber · Memphis, TN · Member since 2008 · 5k+ posts · 2k+ votes
    8y

    So you only called one company in Memphis? There are many others here you could look into.

    Just a thought.

    Curt Davis - KAIZEN Realty538 Reviews
  • Rental Property Investor · Honolulu, HAWAII (HI) · Member since 2011 · 4k+ posts · 2k+ votes
    8y
    Jennifer Krupp it’s really hard to make the numbers work these days with Tk. I used to buy these with 300 plus a month cashflow and today it’s 0-150 with sound conservative underwriting. It makes more sense for flippers to sell to retail.
  • Carson City, NV · Member since 2018 · 4 posts · 1 vote
    8y
    Hence, me asking for people’s recommendations about others?
  • Carson City, NV · Member since 2018 · 4 posts · 1 vote
    8y
    I’m responding on the mobile app...hit post before I was ready. I didn’t mean for that to sound snarky. Yes, I’m looking for information on other turn key companies. I called the one I knew about, searched for others online, but there is a lot of spam on the internet. I’d like to find people who have had experiences with these companies and get a sense of if they are good to work with or not.
  • Tucson, AZ · Member since 2018 · 5 posts · 5 votes
    8y
    Jennifer Krupp I am in the same boat as you are. Looking for good turn key companies for a few months now. Did you try Norada?
  • Rental Property Investor · Spring, TX · Member since 2016 · 9 posts · 5 votes
    8y

    Hi Jennifer.  There are a lot of turnkey providers out there, and you are smart to look for referrals in an attempt to find the good ones.  I suggest utilizing one of the referral networks out there.  Personally, I have used Jason Hartman’s network and have had a really good experience.  They have relationships with different turnkey providers in various good cashflow markets across the US.  You leverage that relationship to find the right providers that meet your criteria.

  • Equity Raiser and Turnkey Provider · Cleveland, OH · Member since 2016 · 4k+ posts · 1k+ votes
    8y
    Originally posted by @Jennifer Krupp:

    Hi,  

    My  husband and I are looking to start building a real estate rental portfolio to provide additional income for retirement.  Our plan is to purchase either single family homes and/or multifamily properties, hold them for the long term and have them paid off by the time we retire.  We are interested in the turn key investment model, especially since we both have careers, kids and a ton of stuff that keeps us busy.  We've been in touch with Memphis Invest but don't feel like the cash flow we could achieve with them would be worth while.  We could invest in our local market and have the same monthly cash flow, and probably do better on appreciation.  

    We are open to investing locally, but just want to explore all our options.  Could anyone recommend reputable turn key investment companies?  Are they still a thing?  I searched the forums and the newest post I could find was over a year old.  If any one has any personal experience with them I'd love to hear about it.  

    Thanks all! 

     What other markets have you looked into? You may want to find one that is not as popular as Memphis. It might be easier to get the numbers to work. 

    Try looking at:

    The Best Types of Markets for Profitable Turnkey Properties

    and

    What to Ask When Working With a Turnkey Provider

  • Developer · Nashville, TN · Member since 2016 · 484 posts · 406 votes
    8y

    I think we're one of the best, but I'm pretty biased.  I happened to have met Marco Santorelli (Norada) at a conference last week, and he's definitely a straight up guy...can't go wrong with them either.  Memphis Invest is awesome...great customer service, excellent processes.  

  • Investor · Farmington, MN · Member since 2017 · 57 posts · 26 votes
    8y

    @Jennifer Krupp

    Having purchased TK properties in the past..I am in the boat with anyone that says DON'T do it. Now I am not saying these companies are dishonest, but what you want to accomplish for retirement should not be done with a TK provider and any one of them that is reputable would tell you that up front. 

    No matter which company...you will be buying a property with no equity in it. What if the market crashes again? They will have sucked out all the worth on the property. 

    My advice...build your own team. This site was built so people could connect and network. I am afraid it has also turned into a TK review type of site. 

    Start with the most important piece...a location and a realtor. A realtor focused on investment clients won't recommend a bad property management company or contractor because they will want to keep you happy. 

    Good luck...feel free to message me if you have any more questions.

  • Sacramento, CA · Member since 2018 · 9 posts · 14 votes
    8y

    Jennifer Krupp I would recommend Memphis Investment Properties. I live in CA (impossible to find cash flow just like your NV market) and I have bought 3 properties from them and have been happy with them. All 3 are cash flowing over 300+ a month too! I also have used Memphis Invest in the past. Their cash flow used to be higher but now is pretty minimal so I have been using Memphis Investment Properties. I can hook you up with the guy I work with there and he can show you their inventory (which they actually keep more than just a couple at a time).

  • Mike D'ArrigoPro Member
    Turn key provider · San Jose, CA · Member since 2010 · 4k+ posts · 3k+ votes
    8y

    @Jennifer Krupp There are a lot of good turn key companies here on BP. It just depends on what market you're looking for. Memphis is a good cash flow market but if you're not happy with the returns there, you might want to compare them to the Midwest, particularly Kansas City and Indianapolis. 

  • Lee RipmaPro Member
    Rental Property Investor · Prairie Village, KS · Member since 2015 · 2k+ posts · 2k+ votes
    8y

    @Jennifer Krupp

    Why not just look at small apartments in your local market or in the Reno area? You'll be able to hire professionals management and will likely get a lot more appreciation in the coming years (while still only buying something that cash-flows). Just to be clear in apartments that appreciation will come from rent appreciation while folks move into the area and rents go up. I'm bullish on Reno as a lifestyle location and I think Carson City is a lower priced option for that same lifestyle. It is way easier to invest somewhere you can drive to, especially for the first one! 

    Disclosure: I don't work for commissions this is my actual opinion. 

  • Investor/RE Broker · Eugene, OR · Member since 2014 · 3k+ posts · 968 votes
    8y

    @Jennifer Krupp No doubt about it that going the TK route is much tougher to get a good cash flowing deal with the best of the providers.  It can be done but you have to accept that returns are going to be considerably less than they were even 18 months ago, much less than when I started TK investing 5 years ago.  

  • Mike D'ArrigoPro Member
    Turn key provider · San Jose, CA · Member since 2010 · 4k+ posts · 3k+ votes
    8y
    Originally posted by @Adam Widdicombe:

    @Jennifer Krupp

    Having purchased TK properties in the past..I am in the boat with anyone that says DON'T do it. Now I am not saying these companies are dishonest, but what you want to accomplish for retirement should not be done with a TK provider and any one of them that is reputable would tell you that up front. 

    No matter which company...you will be buying a property with no equity in it. What if the market crashes again? They will have sucked out all the worth on the property. 

    My advice...build your own team. This site was built so people could connect and network. I am afraid it has also turned into a TK review type of site. 

    Start with the most important piece...a location and a realtor. A realtor focused on investment clients won't recommend a bad property management company or contractor because they will want to keep you happy. 

    Good luck...feel free to message me if you have any more questions.

    Adam, I have to disagree that you can't build a retirement portfolio with turn key properties. Turn key is the only way to go for many investors that are too busy with their careers, families and other responsibilities and don't have the time, wherewithal or desire to put a team together and do it themselves, especially from out of state. For these people, it's either turn key or not invest in real estate at all. Of course it's good if you can have built in equity up front, but not everyone can get that and for the long term buy and hold investor that becomes less important. In our markets, Indianapolis and Kansas City, you can pay off the mortgage in 12-15 years out of cash flow and own the property free and clear. And if you're buying for long term, you can weather downturns and ride them out as long as you're getting cash flow. That's why it's important to choose more stable markets that don't have a lot of volatility in pricing. An investor that had bought at the top of the market pre 2008 crash in Indianapolis or Kansas City would have recovered any loss in value in 5 years and today would own the property free and clear and have their equity and great cash flow for their retirement. Keep in mind that we're talking about providing income for long term retirement. If that's your goal, short term variations in value don't make a lot of difference.  

  • Investor · Lehi, UT · Member since 2015 · 435 posts · 300 votes
    8y

    Hello @Jennifer Krupp

    I live in Memphis TN there are several turnkey providers in this city. I would be happy to answer any question you have about the Memphis market. 

    If you are looking nationwide the best place to start is. This article by Scott Trench of BiggerPockets it summaries each of the best markets in the country. Memphis was the #1 Cashflow market in 2017 again...

  • Chris ClothierBusiness Member
    Rental Property Investor · memphis, TN · Member since 2009 · 2k+ posts · 3k+ votes
    8y

    HI @Jennifer Krupp!  I would have responded earlier, but was out of pocket for a few days.  

    First, if you are able to invest in your own market and make a respectable return AND have the possibility to own appreciating assets, my advice would always be to follow that path.  There is no need to invest halfway across the country just because the story being told sounds better than investing close to home.

    Passively investing is just that.  It is boring and you will have little control.  The story is not exciting.  For many investors, that is exactly what they want.  A boring, passive investment that simply delivers consistently.  Without knowing all of the details, my initial suggestion would be to invest there close to home and here is why.

    You ask two things.  One - you want recommendations about reputable Turnkey companies.  Two - you are looking for more cash flow.

    Reputations are earned over time and have to be constantly fought for.  Too often, recommendations are made after relatively short periods of time.  Short being less than owning for 3 years and often less than 5.  It is precisely after this time when an investment really starts to show you how it is going to perform and a Turnkey company has to earn its' reputation.  Almost any investment can look good or a couple of years, but what happens later is what matters most.  

    Unfortunately, investors purchase based on the glitz of an investment and are often attracted to good sales pitches, high returns, guarantees and the sales pitch, the returns and the guarantee are all too often gone when they are needed most.  Unexpected cash calls, short occupancy periods, higher and higher turnover costs are very common when investing out of state - especially when the buyer is looking for higher cash flow.

    Cash flow is a calculation. It comes from a group of numbers. How much are you putting down? What is your interest rate? What is the monthly rent? What is the yearly cost of insurance? Is there an HOA? Before you get into anything else, these number effect your cash flow most. Simply moving these numbers around a bit can seriously effect what your cash flow looks like. Then the hidden numbers that crush an investment after year 3 are the deferred maintenance costs and the repercussions of that deferment.

    A common practice is to defer maintenance on a property to hold down entry costs for the buyer.  The property is priced below market, but has hidden costs that will have to be paid.  By deferring maintenance, an investor gets a property that has not been maintained and therefore residents leave quickly.  This leads to frequent move-outs and escalating costs of ownership.  5% for maintenance and 5% for vacancy do not even come close to covering these costs.

    When companies are competing to see who can race to the bottom first (lowering prices and selling property cheaper and cheaper) they have to cut somewhere in order to make a profit.  The first thing to be cut will be renovations.  

    I recently commented on another forum that everything is more expensive today.  The cost of housing is up.  The cost of labor is up.  The cost of goods from lumber, to paint, to nails, to singles...all are up.  If the steel tariffs actually go into effect, expect the costs of aluminum windows, siding, appliances, water heaters, AC units...everything in a house to go up further.  On the other side of the ledger, what are showing strains and an inability to keep escalating at the same pace, are rents.

    So, in order to find more cash flow, something has to give.  You can take more risks by buying cheaper properties or in some cases, put an emphasis on buying close to home.  Something has to give though if you want a higher return.  A safe, consistent return does exist, but it is simply not as strong as it was 3-5 years ago.

    I hate that this post is so long, but lastly, be aware what you are buying right now.  The property you are paying $80,000 for today in the midwest, was a $50,000 property a few years ago and sometimes located in areas you wouldn't have wanted to buy.  Remember, everything costs more today.  There are fewer properties available so many properties on the market are carrying higher risks for less reward.

    If you decide to invest out of state, make sure you spend a lot of time discussing renovations, management philosophy and housing location.  You can still do very well in the housing market today and far from home passively.  If you choose to buy Turnkey, there a few quality companies that are trying to do business the right way, but there are few with long histories to build reputations.  You are going to have to really dig in and pay attention to the answers you get.  

    Add to all of that the confusion of BP'ers writing recommendations for companies they work for or commentators who are actually getting paid referrals and it can be confusing.

    Feel free to message me - I would be happy to share with you companies we have masterminded with for best practices in this space and whom you may want to check out.

    I would however recommend buying in NV based on what you've shared, but if you go out of state, just be patient.  There is no need to rush right now.  Depending on exactly how much risk you are willing to take and what you are willing to be happy with as a return expectation, you can find what you are looking for.   Just be patient.  Best of luck ~

  • Dave FosterBusiness Member
    Qualified Intermediary for 1031 Exchanges · St. Petersburg, FL · Member since 2013 · 9k+ posts · 9k+ votes
    8y

    @Jennifer Krupp, Great responses and the turn key providers have turned out for you. I have no clue why you couldn't find them earlier.  One additional thought for you - You already live in a state with no income tax.  Investing in your home state or in another state with no income tax or a tax advantage can boost your post tax return significantly.  NV, FL, TX WY, SD, AK and WA are all examples of that.  TN where you are looking is an example of a state with no income tax but there is tax on investments.  Not sure how that pans out with a long distance rental.  

    Sometimes Turn key type opportunities can also be found without the specific title.  Now you've got some things to investigate.

    The 1031 Investor5137 Reviews
  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    8y

    @Chris Clothier  as usual eloquent post.

    I would think your advice is sound.. with Telsa and over flow from CA  the Reno valley is probably pretty solid for someone who lives there.. I can't see the reason to go else where to make 1% or 2% greater return.. you would eat that up in travel costs alone.

    But anyway.. in my mind we are getting to a balance market.. and your correct rents are not keeping up with costs.. so will be interesting to see how it all shakes out in the years to come.

    I remember when I started in the business if you put 20% down or 25% down and the tenant just paid off your house  forget about cash flow that was a huge win..

    and why not.. its a forced savings safe investment tax benefits.. etc.. then it became you have to make money on your down payment this is what created that run..

    Maybe we will step back in time and break even will be great.. I mean really if you look at it

    you buy a 100k house you put 25k into it your tenant pays it off  You got Zero cash flow but you end up with a free and clear house that's worth in a few decades lets say 125 or 150k and you only paid 25k for it.. that's not bad I think...

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