I have signed on to Baselane, and three tenants are already sending me money. However, they are taking more than 3 business days to verify my identity. After I passed identity verification with Stripe, I was told they had no record of it; when I tried again, the Stripe website said I had to contact Baselane. It seems there is no clear communication, and after I asked for escalation to a manager, no action has been taken.