Finally getting active on bigger pockets- my journey in STR& Virtual support

Finally getting active on bigger pockets- my journey in STR& Virtual support

Member since 2025 · 8 posts · 2 votes

Hello BiggerPockets community! 👋🏽

I’m Chizaram, a Virtual Assistant with a growing focus on Customer Support, Administrative Support, Customer Experience, and Short-Term Rental Support.

I’m excited to be here, connect with other real estate professionals, and learn from the experiences shared in this community.

I’ll be sharing and discussing practical topics around:

💬 Customer service & customer experience

📋 Virtual & administrative support

📊 Research, organization & productivity

🏠 Short-term rentals & rental arbitrage

📈 Business and professional growth

I’m particularly interested in the short-term rental space, including finding opportunities, researching markets and properties, communicating with landlords, and supporting investors with the behind-the-scenes work that keeps things moving.

I believe good organization, communication, research, and consistent support can make a huge difference in any real estate business.

I’m also open to connecting with real estate investors, short-term rental operators, property owners, business owners, and professionals looking for reliable remote support.

If you're in the STR or real estate space, I'd love to connect and learn from your experience.

What brought you to BiggerPockets, and what are you currently working on in real estate? 🤝🏽

Looking forward to being part of the community!

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  • Brad SeidBusiness Member
    Lender · Licensed in 28 States · Member since 2026 · 161 posts · 46 votes
    2d

    @Chizaram Onwuka Welcome to BiggerPockets, Chizaram! Your focus on supporting STR operators and investors is definitely valuable. I work with real estate professionals on the lead generation and business development side, so I'd be happy to connect and see how we can support each other. Best of luck with your journey! 🤝

  • Diana KhanPro Member
    Attorney · 10451 Mill Run Cir #755 Owings Mills, MD 21117 · Member since 2024 · 483 posts · 177 votes
    2d
    Quote from @Chizaram Onwuka:

    Hello BiggerPockets community! 👋🏽

    I’m Chizaram, a Virtual Assistant with a growing focus on Customer Support, Administrative Support, Customer Experience, and Short-Term Rental Support.

    I’m excited to be here, connect with other real estate professionals, and learn from the experiences shared in this community.

    I’ll be sharing and discussing practical topics around:

    💬 Customer service & customer experience

    📋 Virtual & administrative support

    📊 Research, organization & productivity

    🏠 Short-term rentals & rental arbitrage

    📈 Business and professional growth

    I’m particularly interested in the short-term rental space, including finding opportunities, researching markets and properties, communicating with landlords, and supporting investors with the behind-the-scenes work that keeps things moving.

    I believe good organization, communication, research, and consistent support can make a huge difference in any real estate business.

    I’m also open to connecting with real estate investors, short-term rental operators, property owners, business owners, and professionals looking for reliable remote support.

    If you're in the STR or real estate space, I'd love to connect and learn from your experience.

    What brought you to BiggerPockets, and what are you currently working on in real estate? 🤝🏽

    Looking forward to being part of the community!

    Welcome, @Chizaram Onwuka. What brought me to BiggerPockets was really the opportunity to connect with people working in different parts of real estate. I’m an attorney, broker, and investor, and a lot of my work involves landlords, investors, contracts, and the issues that come up as people own and manage properties.

    One thing I’ve learned from working with landlords is how valuable good support behind the scenes can be. Keeping communication, records, documents, and follow ups organized may seem like the small stuff until an issue comes up and everyone needs to know exactly what happened.

    I enjoyed reading about the direction you’re taking, @Chizaram Onwuka. The STR and support side is different from my day to day legal work, but there's definitely some overlap in the people we work with. Happy to stay connected and see what you learn as you get more involved in the community.

    • Member since 2025 · 8 posts · 2 votes
      2d

      Thank you so much for the warm welcome and for sharing your experience. I really appreciate your perspective, especially your point about the importance of good support behind the scenes. Those “small” details can make a big difference when it comes to communication, documentation, and follow-ups.

      It’s great to connect with someone who works across the legal, brokerage, and investment sides of real estate. I’m looking forward to learning more from this community, sharing what I learn along the way, and hopefully finding areas where our work overlaps.

      I’m glad to be connected, and I look forward to staying in touch! 🤝🏽

  • Ashley RigsbeePro Member
    Customer Success & Onboarding Specialist at BiggerPockets · Charlotte, NC · Member since 2023 · 85 posts · 33 votes
    1d

    Welcome to the BP Community! Your customer experience background fits well. What part of STR support do you enjoy most: research, guest messaging, or coordinating with owners?

    BiggerPockets
    • Member since 2025 · 8 posts · 2 votes
      1d

      Thank you so much! 😊 I’d say I enjoy research and coordinating with owners the most. I really enjoy digging into properties and markets, identifying potential opportunities, and then making sure communication with owners is clear and professional.

      Guest messaging is also something I enjoy because creating a smooth experience starts with good communication. Overall, I love the behind-the-scenes work that helps an STR operation stay organized and run smoothly. 🏠📊🤝🏽

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