Hi everyone, I’m Glen.

1. Where I’m based: Cincinnati, OH and Northern Kentucky. I own Neatify, a cleaning company that handles residential, commercial, post-construction, and rental/Airbnb turnovers. Many of the investors we work with own here but live somewhere else, so we act as their on-the-ground team.

2. Why I’m here: To learn how investors, especially out-of-town owners, handle turnovers, what you expect from a local team, and where local vendors have let you down. I’m also glad to answer questions about turnover cleaning in the Cincinnati/NKY area, like what a proper turnover should include and what’s reasonable to expect on pricing.

3. Fun fact: Neatify started as a residential cleaning company, and investors kept asking if we could handle their rental turnovers too. That’s how we ended up becoming an on-site team for owners who live out of town.

For the remote owners here: what’s the biggest headache when you’re coordinating turnovers from a distance?