I audited a real listing — the Nov 20 violations weren't in the listing
I read Airbnb's new house-rules policy (Help 4168/4169) in full and rewrote a friend's cabin listing against it last month — Rick's cabin in the Blue Ridge Mountains. He agreed to be the example; the pack was delivered to him in October. Sharing what I found in case it helps anyone doing the same cleanup this week:
- His checkout text asked guests to load and start the dishwasher, "start a load of laundry if you can," and take all trash to the off-site community dumpsters. All cleaner work — out after Nov 20, and off-site trash is barred even as a request. Fix: dishes in the sink, bagged trash left inside, cleaner handles both.
- His "Requests during the stay" field said breaking the pet rules "may result in your stay ending early, without a refund," plus an unspecified extra cleaning fee. Fines and penalties are barred outright — documented cleaning or damage goes through the resolution center/AirCover instead.
- His quiet hours and community rules (parking with tires off the road, trash never left outside, leashed pets) lived only on signs at the house. After Nov 20 a rule counts only if it's in the listing's designated sections before the guest books — the signs now just repeat what's in the listing.
- What was clean: every saved message. No contract, no ID copy, no deposit, no off-platform ask. His exposure sat in the listing fields and the signs, not the messages.
If you're cleaning up your own listing before the 20th, check your saved messages and your signs before your listing text — that's where his violations were hiding. Happy to look at anyone's checkout text in this thread and flag what I see.