Then, buy similar properties.Many years ago, I had a client who insisted on buying a property with a pool.

If you insist on answering just say no and hang up.

If you are insistent on just the maintenance function Property Meld may work. 

I feel like because I have allowed unlimited access in the past, I could potentially lose these clients if I start insisting that phone calls are charged by an hourly rate.Appreciate any real-world experience or lessons learned. 

. :)  Some of my colleagues insist that CPAs are needed from day zero.

I'll add one angle specific to out-of-state ownership in Ohio: make sure your management agreement includes clear legal compliance provisions.Ohio has some landlord-friendly aspects, but there are specific requirements that trip up out-of-state owners:Key Ohio-specific items to confirm your PM handles:Lead-based paint disclosure (pre-1978 properties) - Ohio takes this seriously, and violations can be costlySecurity deposit accounting - Ohio requires deposits be held separately and returned within 30 days with itemized deductionsCleveland-specific ordinances - If your property is in Cleveland proper (vs. suburbs), there are city rental registration requirements and inspection programsEviction timeline management - Ohio's process is relatively fast (30-45 days typically), but only if done correctly from day oneContract provisions to insist on:- Written confirmation they're handling all required notifications (lead paint, security deposit interest if applicable, move-in/move-out documentation)- Proof of Ohio real estate license (required to manage properties for others for a fee)- Clear delineation of who handles legal filings if eviction is needed - some PMs coordinate but don't file; you want to know upfrontOne practical question to ask during interviews:"Walk me through how you handle a tenant who's 5 days past due on rent in Cleveland - what's your exact process and timeline?"

.: My property management company insists I have my insurance company add them on as additionally insured.

There are some people who keep insisting to be leveraged and not really even entertaining the thought of having a paid off rental.

It’s usually because the real estate is challenged or overpriced, and these terms are the only way they can get someone to take it.There was a Pace minion on here last year who insisted he’d buy underwater real estate financed at 100% as long as the property cash flowed.  

The only thing I do is insist on not allowing instant booking, have a 2 day minimum, and I don't allow same day check ins.