How do I cancel Pro Membership?

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Investor · DMV · Member since 2023 · 1 post · 2 votes
2y
Quote from @Galen Ikonomov:

On top right hand corner you click on your picture -> Then settings -> Then Billing and Payments -> Once again click Billing and Payments you will see Cancel my Membership.


 I was given the same instructions and those options are not there - I even sent a screenshot of my page to the support people to show them. 

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  • Member since 2021 · 256 posts · 213 votes
    3y

    On top right hand corner you click on your picture -> Then settings -> Then Billing and Payments -> Once again click Billing and Payments you will see Cancel my Membership.

  • Rental Property Investor · Member since 2020 · 5 posts · 1 vote
    3y

    Thanks for the reply. I'm not seeing that option? Perhaps I'm already cancelled?

  • Noah BaconPro Member
    Property Manager · Lansdale, PA · Member since 2021 · 844 posts · 1k+ votes
    3y

    Please reach out to the support department at [email protected]. 

  • Member since 2021 · 2 posts · 0 votes
    3y

    I was told by Bigger Pockets that I could cancel my membership but it renewed annually on September 2, 2023. My credit card company allowed the charge of $390.00 to go through and say because it was a recurring charge that they can do nothing about it now. How do I resolve the charge. I wish I was using your services but have not used it at all!

  • Noah BaconPro Member
    Property Manager · Lansdale, PA · Member since 2021 · 844 posts · 1k+ votes
    3y

    Hi @Pamela H Stilz,

    Please reach out to the support department at [email protected] and a representative will help address your charge concern!

  • Member since 2021 · 2 posts · 0 votes
    3y

    I did Noah, I reached out on September 2 and again today. My subscription was not cancelled though I was told it would be.

  • Investor · DMV · Member since 2023 · 1 post · 2 votes
    2y
    Quote from @Galen Ikonomov:

    On top right hand corner you click on your picture -> Then settings -> Then Billing and Payments -> Once again click Billing and Payments you will see Cancel my Membership.


     I was given the same instructions and those options are not there - I even sent a screenshot of my page to the support people to show them. 

  • Member since 2021 · 1 post · 0 votes
    9mo

    I am also tying to cancel my membership effective immediately. However the instructionS is not clear or user friendly.. there's no option for billing and payments or even to simply cancel the membership.  It takes you directly to the strip page which is a third party.  I send an email to email provided,  Let's see how long it takes to cancel the membership. 

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