Investing at a distance... When to find a property manager?

Investing at a distance... When to find a property manager?

Investor · San Francisco, CA · Member since 2013 · 25 posts · 6 votes

Hello, wise people of Bigger Pockets!

I'm looking to buy a small multi-family in Chico, CA, which is a three hour drive from my place. I plan on getting a property manager for my future investment, so I'm wondering when I should start looking into that. Would you recommend I start interviewing property managers early in the process (e.g. now, before I've even offered on a place) or later down the line? Thanks for your guidance!

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Jay HinrichsBusiness Member
Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
11y

@Anne Chiramberro

I like Chico  and staying in CA is a very smart move.. remember many who comment on out of state investing on this site only do that because they are sales people and make money steering CA investors out of state simple as that, so consider the source.

And also its not all about cash flow... out of state properties won't appreciate like CA property... So take that into consideration..

I like to start with PM and work backwards or at least in concert.. PM may know of a deal IE: one of their existing clients wants to sell.. it could be an off market deal.. remember when you buy a property you don't work with your agent anymore you work with your PM

And in Chico were your heavy to college students PM will be necessary in my estimation.

At least what I witnessed at My Daughters apartment when she went to Davis,,, you will have turn over expense every year.. but you should be able to get the parents to sign the leases that's the good part. 

What @Elizabeth Colegrove

 is talking about is renting A class properties you can do that from afar I do it in Mississippi and I live in Oregon... But I would never try to manage out of state B class or lower you will not have a happy day over the long term. Nor to college students...

See this reply in the discussion

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  • Lender · Rochester, NY · Member since 2014 · 3k+ posts · 1k+ votes
    11y

    Hi Anne, 

    First you should get pre-qualified for a mortgage. Then yes, I would interview property managers while looking for a property. Do you think you could manage the property about 3 hours away? CA is a difficult location to cash flow already. 

  • Investor · Oxnard, CA · Member since 2015 · 25 posts · 4 votes
    11y

    Hi Anne,

    I live in California and own investment properties in other states and across the pacific. I suggest you look for a property manager while looking for a property. Check out this site, it's very useful when looking for a property manager ( allpropertymanagement.com )

  • Hanford, CA · Member since 2013 · 5k+ posts · 1k+ votes
    11y

    first off we self-manage 3 properties from the otherside of the country. So it's deifnitly possible!

    That being said I would start interviewing once you were prequaled and knew you were buying. There is a reason I got started self managing and it wasn't because it was my first choice ;)

  • San Jose, CA · Member since 2015 · 4k+ posts · 3k+ votes
    11y

    Are you sure you need a PM?  The most time-consuming part is screening a tenant.  Then, you really can do most things from afar - find  a plumber, etc.  You set up payments via PayPal.  You go do inspections twice a year or go if there's some major issue.

    But, really, if you screen properly and take the time to find a good tenant, you shouldn't have to spend a lot of time on the place after that.

    If I was you, and I really didn't want to do anything, I'd look for a real estate agent willing to work for a flat fee.  What about the agent who sold you the place?  Write up a contract that they get a flat fee, or they do what you don't want to do for a reasonable fee.

    PMCs are notorious for nickle and diming you do death on all kinds of fees and "emergency" repairs.  I think you can find a realtor to agree to do whatever you don't want to do - for a flat fee, with no hidden costs or secret deals with their own maintenance guys or friends who give them kickbacks.

    I say this because my daughter was thoroughly ripped off by a PMC on "emergency" repairs.  There are PMs on this forum who only charge flat fees, so it's not unheard of.  Write up your own deal and if it's fair, someone will take it.

  • Real Estate Coach · Venice Beach, CA · Member since 2012 · 6k+ posts · 3k+ votes
    11y

    Total side note from what you are asking, but how are the numbers on the properties in Chico? Do they cash flow? 

    I only ask because I live in LA and have always only bought out-of-state for my rentals due to lack of cash flow here, but I'm still always keeping an ear out for where in CA may cash flow. So far all I know is Fresno seems like an option, but curious now about Chico.

  • Real Estate Broker · Cleveland Dayton Cincinnati Toledo Columbus & Akron, OH · Member since 2013 · 31k+ posts · 20k+ votes
    11y

    I would recommend finding a PM as early as possible. It is always good to make sure you are comfortable with the people who will be caring for your asset.

  • Investor · San Francisco, CA · Member since 2013 · 25 posts · 6 votes
    11y

    Thank you for all of your advice. I've been pre approved for a mortgage and am working with a local agent in Chico to find a property. Guess it's time to start interviewing property managers! I'll think about managing it myself from afar, but as a newbie investor I'm hesitant to try it. 

    My agent recommended I find a property manager in town and do a very limited contract with them with a max dollar amount of how much they can spend on "emergency repairs" without consulting me first. Sounds a little like what @Account Closed is talking about.

    Lots to think about! Thank you!

  • Investor · San Francisco, CA · Member since 2013 · 25 posts · 6 votes
    11y

    @Elizabeth Colegrove I'm impressed you're managing properties from across the country! I'd be curious to hear more about that. How has it been working out? Any nightmares?

  • Investor · San Francisco, CA · Member since 2013 · 25 posts · 6 votes
    11y

    @Ali Boone I'm looking at Chico because prices are so much more affordable up there than the rest of California, steady stream of college students to rent to every year, and it's a really nice community. In terms of cash flow, I think it's doable so long as you put up a large enough downpayment upfront. Things might be tight with 20-25% down, but if you can manage 30% or 40% the numbers look much better.

    Where are you investing out of state? And do you use local property managers for those places? How has your experience with PMs been?

  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    11y

    @Anne Chiramberro

    I like Chico  and staying in CA is a very smart move.. remember many who comment on out of state investing on this site only do that because they are sales people and make money steering CA investors out of state simple as that, so consider the source.

    And also its not all about cash flow... out of state properties won't appreciate like CA property... So take that into consideration..

    I like to start with PM and work backwards or at least in concert.. PM may know of a deal IE: one of their existing clients wants to sell.. it could be an off market deal.. remember when you buy a property you don't work with your agent anymore you work with your PM

    And in Chico were your heavy to college students PM will be necessary in my estimation.

    At least what I witnessed at My Daughters apartment when she went to Davis,,, you will have turn over expense every year.. but you should be able to get the parents to sign the leases that's the good part. 

    What @Elizabeth Colegrove

     is talking about is renting A class properties you can do that from afar I do it in Mississippi and I live in Oregon... But I would never try to manage out of state B class or lower you will not have a happy day over the long term. Nor to college students...

  • Specialist · Rockland, MA · Member since 2010 · 7k+ posts · 2k+ votes
    11y

    @Anne Chiramberro

    Go to IREM.org search for ARM certified property managers. Call 5 ask them what parts of the city they like/dislike and why. Ask them what they see expenses running per category per unit. What do they see them selling for per unit, what is the market occupancy rate. What are the market rents? Ask them if they know anything coming up for sale. Great way to pick up some good info and possibly a deal.

    You can also search NARPM.org for the RMP (Residential Management Professional) and MPM (Master Property Manager) certified.

    Paul

  • Contractor · San Jose, CA · Member since 2015 · 2 posts · 1 vote
    11y

    Hi Anne, 

    I also live in the Bay Area and have been investing in Chico real estate for the last 10+ years. I own a few properties near the college and rent them primarily to students, but I also own a SFH that is a bit further from the college that generally rents to local professionals. I don't use a property manager so I cannot give feedback on one specific company over another, but based on my observations over the years there are a lot of student rentals that are poorly managed and in bad shape. Make sure you screen your management company well. Maybe get a listing of properties under management and drive by/ take a look at them to see if they are being maintained up to your standards.

    Good luck 

  • Real Estate Coach · Venice Beach, CA · Member since 2012 · 6k+ posts · 3k+ votes
    11y

    My properties are currently in Atlanta. I've worked with a lot in various markets though (I actually don't even recommend Atlanta anymore to buy in). And yes, I always use local PMs. There was one year that I had a tenant in one of my houses and I was managing it myself while searching for a PM for it, but that was only because she was an amazing tenant and I really didn't have to do anything for it. But now all of my properties are under a PM. I have no desire to deal with the properties, I'd rather just take the check :) Plus I don't have the skill set to manage. I could learn it, but no desire. 

    It's true that technically any property will cash flow with a big enough down payment. But if you go with that idea, just make sure you specifically calculate the cash-on-cash return of the property (versus the general cap rate) so you can see how much return you are getting on the money you put in. That will give you a more accurate assessment of the return you are getting (since the denominator of the equation is how much money you put in, the closer that number gets to the purchase price, the closer you are to the cap rate, which will be a lot lower with financing).

  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    11y

    @Anne Chiramberro

     Its not all about cap rate .... its about appreciation as well.. and stability and the ability to drive to the property if you need to.. keep those things in mind

  • Investor · San Francisco, CA · Member since 2013 · 25 posts · 6 votes
    11y

    @Ali Boone You make a really good point on cash-on-cash returns. I'm really cognizant of that when looking at deals, because I want to be sure whatever cash I invest in real estate gets as good or better returns than my stock account.

    @Jay HinrichsAppreciation is definitely something to keep in mind. Unfortunately the place I'm looking at right now is in an okay part of Chico (B neighborhood), so I'm not ready to bank on appreciation for this one if the cash-on-cash return isn't looking worthwhile.

    And thanks for your input, @Christian Galassi. I'm glad to hear managing Chico properties from the Bay Area has been done before! What has been your experience managing properties with college students from afar? How often do you have major issues come up? I'm sure I could do it, I'm just worried about getting in over my head.

  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    11y

    @Anne Chiramberro

      you may want to look at 1st TD investing right there IN SF bay area you could make 8 to 10% secured by the very best Real Estate in the country.. and then figure out what you may like to buy... Note investing is a nice alternative to actually owning the asset.

  • Bulawayo, Zimbabwe · Member since 2015 · 1k+ posts · 253 votes
    11y

    Look into finding a property manager as early as possible.just take note of other experiences.

  • Contractor · San Jose, CA · Member since 2015 · 2 posts · 1 vote
    11y

    @Anne Chiramberro

    I have someone local in town who helps me out if I absolutely need it, which is a huge advantage.  I have a list of local plumbers, electricians, handymen, etc. that I call upon for any needed repairs. Chico is great because the labor rate is much less then the Bay Area.  I've only had a couple of tenant issues over the years and I really can only blame myself for those (bad screening on my part)  But overall the majority of college students that I've rented to were good kids. Most have little to no rental history/ work experience, so the trick is to make sure they have solid financial backing either from their parents, grandparents, trust funds, college savings plans, student loans, GI Bill, etc. And I almost always get a co-signer on the leases. 

    PM me if you have any more questions. I don't mind sharing some of the hard lessons I've learned along the way. 

    Good luck

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