Opinion: Main factor for passive multifamily deals to succeed?

Opinion: Main factor for passive multifamily deals to succeed?

Dan HandfordPro Member
Investor ยท Lexington, SC ยท Member since 2018 ยท 779 posts ยท 501 votes

๐Ÿ’ก Question: What do you think is the most important factor in a successful passive apartment investment?

I am personally invested in 18 different passive apartment syndications.

My opinion is that projections and investor offering memorandums don't always tell the truth when it comes to an investment.

I believe the number one factor that will cause a deal to perform well is the operator behind the investment.

You could have great return projections but if the operator takes their eye off the ball then it could go south rather quickly.

On the other hand, a solid operator can cause an investment to well outperform projections.

I personally look for operators that have some form of success in business in their background.

Why?

Because you must know how to successfully run a business when you are dealing with apartment syndication.

You must know how to manage people...

You must know how to implement systems, procedures, and processes...

AND you must know how to set certain KPIs (key performance indicators) on your assets to make sure it's performing properly and know when to make pivots when things start to go a different direction.

Bottom-line: Choose your apartment syndication operator wisely!

What say you???

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Rental Property Investor ยท Phoenix/Lima, Arizona/OH ยท Member since 2012 ยท 4k+ posts ยท 4k+ votes
6y

This is such an intellectually dishonest argument structure. It's like saying that because I am a good operator, I can walk into any under-performing asset, sprinkle my magic dust, and make it operate - this is, of course, a lie. 

Additionally, this argument presumes that just because some operators saw success with exits on assets that were purchased in 2011, this somehow means that they are genius operators. Obviously, this is not honest either.

I can sit here and crush the argument that success is solely a function of the operator all day long. There needs to be a good property, in a growth market, with a strong business plan managed by a good operator. You need all of the above!

See this reply in the discussion

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  • Investor ยท Roseville, CA ยท Member since 2016 ยท 893 posts ยท 1k+ votes
    6y

    Always bet on the jockey, not the horse.  

  • Apartment Syndicator ยท Charleston, SC ยท Member since 2017 ยท 519 posts ยท 631 votes
    6y

    @Dan Handford  you're right on point.  Just out of curiosity, what do your KPI's typically look like?  If you don't mind sharing them.

  • Developer ยท Charlottesville, VA ยท Member since 2018 ยท 4k+ posts ยท 4k+ votes
    6y

    @Dan Handford great post! Great operators are the key in business and real estate. 

  • Rental Property Investor ยท Washington, DC ยท Member since 2015 ยท 429 posts ยท 393 votes
    6y

    @Dan Handford

    Agreed.

    Great operators are transparent with their investors. Great operators require great property managers and hold them accountable. And great operators care about the overall growth in value of the apartment community for everyone involved, including the investors, property managers, and residents.

  • Rental Property Investor ยท Cranford, NJ ยท Member since 2019 ยท 245 posts ยท 148 votes
    6y

    I think the property manager is the key. They are in a position to stop a minor loss from becoming a major disaster. Pass on a tenant that would be a major PiTA. Find workers that can get in there quickly to fix, rehab and get the part end ready for renting. Know when to raise rents to optimize profit AND not raise rents to keep apartments unrented unnecessarily. Just my 2 cents.

  • Dan HandfordPro Member
    OP
    Investor ยท Lexington, SC ยท Member since 2018 ยท 779 posts ยท 501 votes
    6y
    Originally posted by @Charles Seaman:

    @Dan Handford  you're right on point.  Just out of curiosity, what do your KPI's typically look like?  If you don't mind sharing them.

     Great question! Sounds like a topic for another webinar. :-)

  • Apartment Syndicator ยท Charleston, SC ยท Member since 2017 ยท 519 posts ยท 631 votes
    6y

    @Dan Handford Great idea!

  • Dan HandfordPro Member
    OP
    Investor ยท Lexington, SC ยท Member since 2018 ยท 779 posts ยท 501 votes
    6y
    Originally posted by @Gaspare U.:

    I think the property manager is the key. They are in a position to stop a minor loss from becoming a major disaster. Pass on a tenant that would be a major PiTA. Find workers that can get in there quickly to fix, rehab and get the part end ready for renting. Know when to raise rents to optimize profit AND not raise rents to keep apartments unrented unnecessarily. Just my 2 cents.

     The PM is ONE of the keys but you still have to have a competent operator to know when the PM is not performing. This all goes into knowing when to pivot before things go south. I've seen to many newbie operators just try the old "set it and forget it" approach to using a PM. The PM ends up doing a poor job and the operator should have seen it coming a long time ago if they were paying attention. 

    I believe a PM can be more of a crutch to the operator than a key. 

    You still have to know how to asset manage when doing these apartment syndication deals.

  • United States ยท Member since 2015 ยท 401 posts ยท 394 votes
    6y

    I agree with the Operator and the PM, but I think a better answer is the TEAM. Operator (most important), PM, construction manager, legal team, etc. all play a massive role in a deals success.

    To go a little further with the question posed, I would say the main factors for success are the team, the market and the deal. In that order.

  • Realtor ยท Los Angeles, CA ยท Member since 2018 ยท 952 posts ยท 1k+ votes
    6y

    Remember, there's no PM in TEAM. Just the M part. You gotta buy the P.

  • Rental Property Investor ยท Cranford, NJ ยท Member since 2019 ยท 245 posts ยท 148 votes
    6y

    I agree with you @Dan Handford itโ€™s is only one part and without a competent Operator the ship will sink. I just guess I look at it as I know what I bring to the table. And if Iโ€™m looking at it as a remote owner I really need an A+ player to be my โ€œboots on the groundโ€.

    As @Michael Bishop the right team makes it successful. 

  • Honolulu, HI ยท Member since 2017 ยท 247 posts ยท 315 votes
    6y

    I came up with this a while back after looking at a few deals

    "trust the operator, trust the numbers"

    so I would agree that the operator is the main factor...

  • Rental Property Investor ยท St. Paul, MN ยท Member since 2016 ยท 3k+ posts ยท 3k+ votes
    6y

    The numbers tell the story. A good operator will have good numbers that actually make sense, are conservative and well thought out. A bad operator will have good looking numbers, but when you pull back the curtain, you will see the hidden problems. 

  • John CasmonPro Member
    Cincinnati, OH ยท Member since 2013 ยท 1k+ posts ยท 1k+ votes
    6y

    Main factor is the team. There are great operators in bad markets and bad operators in great markets. You want to mitigate risks as much as possible so finding a competent team (not just operator, but PM, contractor, etc) is key. 

  • Rental Property Investor ยท Phoenix/Lima, Arizona/OH ยท Member since 2012 ยท 4k+ posts ยท 4k+ votes
    6y

    This is such an intellectually dishonest argument structure. It's like saying that because I am a good operator, I can walk into any under-performing asset, sprinkle my magic dust, and make it operate - this is, of course, a lie. 

    Additionally, this argument presumes that just because some operators saw success with exits on assets that were purchased in 2011, this somehow means that they are genius operators. Obviously, this is not honest either.

    I can sit here and crush the argument that success is solely a function of the operator all day long. There needs to be a good property, in a growth market, with a strong business plan managed by a good operator. You need all of the above!

  • Rental Property Investor ยท RVA ยท Member since 2016 ยท 5k+ posts ยท 4k+ votes
    6y
    Originally posted by @Ben Leybovich:

    This is such an intellectually dishonest argument structure. It's like saying that because I am a good operator, I can walk into any under-performing asset, sprinkle my magic dust, and make it operate - this is, of course, a lie. 

    Additionally, this argument presumes that just because some operators saw success with exits on assets that were purchased in 2011, this somehow means that they are genius operators. Obviously, this is not honest either.

    I can sit here and crush the argument that success is solely a function of the operator all day long. There needs to be a good property, in a growth market, with a strong business plan managed by a good operator. You need all of the above!

    Thank you for sharing your honest take on this. I think you're buying in PHX right now, correct? What would you say sets that market apart from the others?

  • Rental Property Investor ยท Phoenix/Lima, Arizona/OH ยท Member since 2012 ยท 4k+ posts ยท 4k+ votes
    6y
    Originally posted by @Taylor L.:
    Originally posted by @Ben Leybovich:

    This is such an intellectually dishonest argument structure. It's like saying that because I am a good operator, I can walk into any under-performing asset, sprinkle my magic dust, and make it operate - this is, of course, a lie. 

    Additionally, this argument presumes that just because some operators saw success with exits on assets that were purchased in 2011, this somehow means that they are genius operators. Obviously, this is not honest either.

    I can sit here and crush the argument that success is solely a function of the operator all day long. There needs to be a good property, in a growth market, with a strong business plan managed by a good operator. You need all of the above!

    Thank you for sharing your honest take on this. I think you're buying in PHX right now, correct? What would you say sets that market apart from the others?

    I like Phoenix. But, I also like some other growth markets. But, I am in Phoenix, so I don't see a reason to go anywhere else.

    What sets it apart? Phoenix is in an earlier cycle. It's the fastest-growing city according the census. Mariacopa County has been the fastest-growing County for 4 years now. The GDP is very diversified, which I like. MSA population of 5M.

    I like Phoenix for many other reasons, but this is the macro.

  • Ivan BarrattBusiness Member
    Investor ยท Indianapolis, IN ยท Member since 2015 ยท 764 posts ยท 953 votes
    6y

    I see your point @Ben Leybovich however I think out of all 4 points (solid market, solid asset, solid plan, solid operator); removing the operator would add the most risk/cause the most damage. That being said I do agree it's paramount to lock in all 4 variables. :)

  • Rental Property Investor ยท Phoenix/Lima, Arizona/OH ยท Member since 2012 ยท 4k+ posts ยท 4k+ votes
    6y
    Originally posted by @Ivan Barratt:

    I see your point @Ben Leybovich however I think out of all 4 points (solid market, solid asset, solid plan, solid operator); removing the operator would add the most risk/cause the most damage. That being said I do agree it's paramount to lock in all 4 variables. :)

    Ivan, I understand. But, would you humor a bit of an exercise? Let's just keep it simple, like the Greeks:

    Major Premise: Some people lost money in the Great Recession

    Minor Premise: Some of those people were very smart and experienced

    Logos: Even being smart and experienced did not stop people from loosing.

    Thus, there were factors more important than the quality of the sponsor.

    This works in reverse as well:

    Major Premise: Lot's of people have made money since 2011

    Minor Premise: Some of them were brand new

    Logos: Success was mostly driven by factors other than the sponsor's experience or knowledge.

    Having said this, I simply cannot designate experience as "the most important". Does it help? Yes. Should it be there? Yes. Will it help? Absolutely! But, is it the most important or the most powerful driover? Maybe or maybe not...that's what makes real estate an inefficient market :)

  • Ivan BarrattBusiness Member
    Investor ยท Indianapolis, IN ยท Member since 2015 ยท 764 posts ยท 953 votes
    6y

    @Ben Leybovich well thought out counter points! I look forward to continuing this debate one day over a nice scotch or high end tequila.

    I'll leave you with only my experience having a front row seat to the GFC as a young developer who THOUGHT he was hot Sh$t! The smart and experienced firms who expanded and even thrived in the great recession were multifamily owner/manager firms with mostly/exclusively HUD and Agency backed debt.

  • Rental Property Investor ยท Phoenix/Lima, Arizona/OH ยท Member since 2012 ยท 4k+ posts ยท 4k+ votes
    6y
    Originally posted by @Ivan Barratt:

    @Ben Leybovich well thought out counter points! I look forward to continuing this debate one day over a nice scotch or high end tequila.

    I'll leave you with only my experience having a front row seat to the GFC as a young developer who THOUGHT he was hot Sh$t! The smart and experienced firms who expanded and even thrived in the great recession were multifamily owner/manager firms with mostly/exclusively HUD and Agency backed debt.

    Brian Burke doesn't drink, but we have at least a meal or two every year. It would be an absolute pleasure to share a scotch with you, Ivan. Surprisingly we've not met yet, and I'd love to. The first time I heard your name, it was from Duke Hardy, who is now retired. That was about 3 years ago. I've been paying attention since then :)

  • Ivan BarrattBusiness Member
    Investor ยท Indianapolis, IN ยท Member since 2015 ยท 764 posts ยท 953 votes
    6y

    @Ben Leybovich thank you for the kind words. That warmed my heart almost as much as good scotch does. I look forward to that day!

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