OH NO FURNACE INSTALLED INCORRECTLY BY SELLER! What do we do?!?

OH NO FURNACE INSTALLED INCORRECTLY BY SELLER! What do we do?!?

Member since 2020 · 11 posts · 4 votes

Happy Holidays Everyone! 

I would appreciate any help or guidance on this.  We just bought a house located in East Bay SF - California. Escrow closed December 2, 2020.

Background: Prior to purchasing we had paid for a home inspection done by home guard and the inspector noted:

"The heating systems energy source was shut off and the system was not operational at the time of our inspection. We cannot offer opinions about system performance or general state or repair. We recommend inspection by a licensed HVAC contractor when service has been restored. (See Photo 9)"

So after that we had submitted through our realtor a request for repair because the seller would not give us a credit. Our Realtor had requested  "2.) HEATING: pg 5 (#9) Gas heater needs to be turned on and rechecked."  

Seller said they fixed it. Also, we paid the asking price because the seller realtor was firm on how good the work was done on the house and they had pulled permits.  Later, I go up in the attic and notice there is a 1/2" of water collecting in the drain pan underneath the furnace. I have no clue about furnaces but I know standing water is not good. I tell our realtor and also, have my partner's dad check it out (he's knows hvac) and he tells me this is a problem.  It also had rained and where the vent pipe was installed caused a leak in the roof. 

Long story short - the seller won't provide the contractor/person who installed it. What he did was provide another HVAC company name. Our realtor talked to the company and they came out and looked at it. They said that it was missing a hose, there was no slope, that the drain pain was too small and there should be two drain lines and not one.  They have fixed most of what the first person did but they had to order a part that was missing so we are waiting for that. 

Now comes the big question ....what is our recourse actions if the seller doesn't want to pay?

Other side note, the seller paid for home warranty - I submitted a service request online to look at the furnace (paid $75). The technician came out and empited the drain pan and said there was a leak that he supposedly fixed. Did not mention anything about it being installed improperly, that it was missing equipment, etc. 


Thanks all for your help this is our first home purchase so any advice will help!!!

Marie 

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Real Estate Professional · West Palm Beach, FL · Member since 2012 · 23k+ posts · 13k+ votes
5y

Unfortunately, by closing you accepted the house/AC repair as being satisfactory.....not an expensive lesson for the future. 

See this reply in the discussion

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  • Real Estate Professional · West Palm Beach, FL · Member since 2012 · 23k+ posts · 13k+ votes
    5y

    Unfortunately, by closing you accepted the house/AC repair as being satisfactory.....not an expensive lesson for the future. 

  • Deland, FL · Member since 2017 · 2k+ posts · 1k+ votes
    5y
    Originally posted by @Account Closed:

    Happy Holidays Everyone! 

    I would appreciate any help or guidance on this.  We just bought a house located in East Bay SF - California. Escrow closed December 2, 2020.

    Background: Prior to purchasing we had paid for a home inspection done by home guard and the inspector noted:

    "The heating systems energy source was shut off and the system was not operational at the time of our inspection. We cannot offer opinions about system performance or general state or repair. We recommend inspection by a licensed HVAC contractor when service has been restored. (See Photo 9)"

    So after that we had submitted through our realtor a request for repair because the seller would not give us a credit. Our Realtor had requested  "2.) HEATING: pg 5 (#9) Gas heater needs to be turned on and rechecked."  

    Seller said they fixed it. Also, we paid the asking price because the seller realtor was firm on how good the work was done on the house and they had pulled permits.  Later, I go up in the attic and notice there is a 1/2" of water collecting in the drain pan underneath the furnace. I have no clue about furnaces but I know standing water is not good. I tell our realtor and also, have my partner's dad check it out (he's knows hvac) and he tells me this is a problem.  It also had rained and where the vent pipe was installed caused a leak in the roof. 

    Long story short - the seller won't provide the contractor/person who installed it. What he did was provide another HVAC company name. Our realtor talked to the company and they came out and looked at it. They said that it was missing a hose, there was no slope, that the drain pain was too small and there should be two drain lines and not one.  They have fixed most of what the first person did but they had to order a part that was missing so we are waiting for that. 

    Now comes the big question ....what is our recourse actions if the seller doesn't want to pay?

    Other side note, the seller paid for home warranty - I submitted a service request online to look at the furnace (paid $75). The technician came out and empited the drain pan and said there was a leak that he supposedly fixed. Did not mention anything about it being installed improperly, that it was missing equipment, etc. 


    Thanks all for your help this is our first home purchase so any advice will help!!!

    Marie 

    East Bay San Fran and you are concerned about $75?


    im guessing you paid hundreds of thousands of dollars   I wouldn’t worry about paying $1000 to fix a problem 

    Your recourse is to learn a valuable lesson. When an inspector tells you to have and HVAC person check it out follow the advice 

    You could have laid to have the services turned in and inspected 


    be happy and move on in your new house just in time for Christmas 

  • Ori SklootPro Member
    Investor · Berkeley, CA · Member since 2016 · 242 posts · 304 votes
    5y

    @Account Closed how much of a cost are you talking about here?  I imagine it’s in the hundreds of dollars, in which case I agree with Michael. I would just let it go and enjoy your new home.  Congrats!

  • Member since 2020 · 11 posts · 4 votes
    5y

    Thanks @Ori Skloot and @Michael Plante yes definitely learned a valuable lesson of getting someone to check the work! It's was something that felt rushed by the realtors to just get it done and check the box but just gotta say no and take our time to check it out. Thanks for the words I don't feel too bad...

  • Rental Property Investor · MA · Member since 2014 · 420 posts · 213 votes
    5y

    @Account Closed you mention a great point and I want to call it out.  Do NOT let realtors/agents push you on the agenda or timeline they want.  You are the client, period. 

    When ink hits paper you agree(not you, anyone) that you are buying as agreed upon. 

    Don't stress over this one.  Next time you will save yourself 10s of thousands because of this small one!

  • Property Manager · Windsor Locks, CT · Member since 2016 · 1k+ posts · 1k+ votes
    5y

    @Account Closed my advice is to chalk it up as a lesson learned. Don't beat yourself up too much either, because there is no guarantee the seller would have agreed to fix it. Your request through your realtor was that it just had to be turned on and rechecked - nothing about fixing it if it was indeed broken. 

    After turning it on and rechecking it, the seller could have walked away from the deal and dealt with another buyer at that point. There's no language saying he agreed to fix it. 

    If you feel you got a fair deal, chalk it up and move on. Flip your mindset to "well at least I got the property" and you will feel better. Your emotions are getting in the way of what is probably an otherwise sound financial move. 

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