Rental Property Highs and Lows

Rental Property Highs and Lows

Real Estate Broker · Ashland KY · Member since 2018 · 57 posts · 71 votes

Generally speaking I'm a realist that leans more on the positive of most situations. However for the last month I have been getting my butt kicked( tenant complaints, costly repairs, and next month will be my highest vacancies I have ever had).  I understand life and business has it's seasons and it will get better soon. I'm still a fan of the rental business and love a lot about it but recently I don't want to even look at my phone because it's going to be more bad news. 

In your reply explain a bad rental situation or situations that all happen at once.  Explain if you could have prevented the situation or what you will do different in the future.  I hope this post will give new landlords a perspective on the business and hopefully it will help me with my pity party.

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Jonathan GreeneBusiness Member
Real Estate Consultant · Madison, NJ · Member since 2016 · 6k+ posts · 7k+ votes
6y

It can always be worse @Shane Craig. I have a five-unit commercial strip mall in Westchester, NY that backs up on protected wetlands. 10-15 years ago, the town made us regrade the entire rear-drive area because they felt the run-off was impermissibly going into the edge of the wetlands. With other things the town dropped on us, it was $100,000. Five years later they made us do it again. We had lawyers, everything, nothing worked. I've also found three abandoned oil tanks on one property, with one leaking into a water source. Jackpot.

This is why I frown on all the advice out there for new investors to gather units, all with small margins. Because when it hits the fan, it hits all over and if reserves are low, it can be a disaster. If your units are solid and maintenance good over the years, you are just in a dip. It will all come back. Slow and steady.

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  • Rental Property Investor · Smyrna, GA · Member since 2018 · 974 posts · 645 votes
    6y

    Hang in there @Shane Craig! Just last month, after rehabbing a property and making it like new, what we thought were 2 boilers and water heaters that had probably 5-8 years left on all 4 - ALL went bad in one week... seriously. On top of that, a military tenant has decided to leave. On another property also experiencing vacancy for both sides of a duplex. When it rains it pours. Something I've learned from the rehabbed property, is to have a rent readiness checklist and maybe get it examined by someone other than the same contractor to ensure an unbiased 3rd party view.

  • Real Estate Broker · Ashland KY · Member since 2018 · 57 posts · 71 votes
    6y

    @Joseph Firmin

    You're right!!!! When it rains it pours. 

    Thanks for the encouragement and hopefully both of us will get out of this storm. 

  • Investor · Youngstown, OH · Member since 2017 · 2k+ posts · 2k+ votes
    6y

    Getting my most recent tenants into my former primary was a nightmare. We replaced a section of basement wall, a drop ceiling, and a few other "minor" repairs. Everything that could go wrong did, and every project took longer than expected to complete. Then they locked themselves out, and I forgot to give them a second key. Then they came home to an open window and had the police come because they thought there was a break-in; turned out I just didn't lock it properly after cleaning, and it fell open and broke. Then they had some water issues in the basement. Nothing major, but boy was I burned out by the end.

    Now we have cockroaches in another rental thanks to an abandoned property next door. They won't go away.

  • Real Estate Broker · Ashland KY · Member since 2018 · 57 posts · 71 votes
    6y

    @Nicole Heasley Beitenman

    I have had to deal with cockroaches from neighbor as well that is why I try to get a property in the nicest area I can afford so I don't have to deal with bad neighbors.

    Hopefully things sort themselves out with your rentals. Best of luck.  

  • JD MartinBusiness Member
    Moderator
    Rock Star Extraordinaire · Northeast, TN · Member since 2015 · 10k+ posts · 16k+ votes
    6y

    In the same month I was dropping a big chunk of cash on a new property that was closing, I had a carport roof and supports that had to be rebuilt and two heating systems that finally bit the dust on other properties all come up. In that one month I wrote checks for almost $50k. 

    Skyline Properties
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  • Jonathan GreeneBusiness Member
    Real Estate Consultant · Madison, NJ · Member since 2016 · 6k+ posts · 7k+ votes
    6y

    It can always be worse @Shane Craig. I have a five-unit commercial strip mall in Westchester, NY that backs up on protected wetlands. 10-15 years ago, the town made us regrade the entire rear-drive area because they felt the run-off was impermissibly going into the edge of the wetlands. With other things the town dropped on us, it was $100,000. Five years later they made us do it again. We had lawyers, everything, nothing worked. I've also found three abandoned oil tanks on one property, with one leaking into a water source. Jackpot.

    This is why I frown on all the advice out there for new investors to gather units, all with small margins. Because when it hits the fan, it hits all over and if reserves are low, it can be a disaster. If your units are solid and maintenance good over the years, you are just in a dip. It will all come back. Slow and steady.

  • Real Estate Broker · Ashland KY · Member since 2018 · 57 posts · 71 votes
    6y

    @Jonathan Greene

    200K ouch!!!!

    Wow!!!!

    How would you prevent that in the future or know about that before you bought the place.

  • Real Estate Broker · Ashland KY · Member since 2018 · 57 posts · 71 votes
    6y

    @JD Martin   

    50K in a month is sickening. 

    When you keep writing checks it gets scary. Some times you start to think someone is out to get you.

  • Jonathan GreeneBusiness Member
    Real Estate Consultant · Madison, NJ · Member since 2016 · 6k+ posts · 7k+ votes
    6y

    @Shane Craig if we bought it now we would have done more research on the wetlands and tried to get something cleared by the town, but we bought it at a foreclosure sale a LONG time ago. Obviously, for the tanks, we do scans now, but these ones were buried at the far edge of a property, not connected to anything. Buried back there for a reason. It was weird. It can always be worse.

  • David BarnettPro Member
    Rental Property Investor · Cambridge, MA · Member since 2016 · 634 posts · 415 votes
    6y

    This is a great thread and sorry to hear about the challenges that you are facing.  As others have mentioned, we always get through to the other side.  I had a really bad stretch last year (over the summer and into the fall).  It all started with some leaking at one of my properties (it was getting in through a window that wasn't on correctly, without a drip cap) where it was raining inside of the unit.  The contractor was explicitly told not to open up too much to source the leak until I was in town.  They proceeded to open it up ahead of schedule (because they had availability and it wasn't a big deal).  It was older siding and was laced with asbestos.  So, I made the decision to re-side the whole house.  While this was going on, there was a vacancy at my newest acquisition (both units of a duplex).  The duplex got broken into (door kicked off the frame) and we found some paraphernalia and some blood on the floor (use your imagination).  The property needed to be rehabbed a bit to be rent ready (needed waterproofing around the tubs, only one unit had access to laundry, so had to put laundry into the other unit, etc.).  Probably ended up spending $5k on that property including the repairs to the broken into door.  In addition, there were notice of violations (insurance) at my third and final property related to vines on the property, railings, etc.  It was 4-6 weeks of everything hitting the fan at the same time.  It taught me a very valuable lesson of having reserves, having flexibility (zero interest credit cards helped me with the siding), etc.  I can't stress enough the importance of having some wiggle room for when things break, and hopefully you'll be able to piece everything together to navigate the perfect storm.

  • Rental Property Investor · Sumter, SC · Member since 2015 · 334 posts · 531 votes
    6y

    Sorry to hear about your troubles, @Shane Craig - it does seem like everything always hits at once! I was cruising along quietly all year until August, when:

    - I went to have septic tank pumped at one house only to find it was falling apart. And of course the drain lines were trashed. Cost for new tank and lines: $4000

    - Ancient HVAC at another house failed (I was expecting this one) - another $4000. Come to find out, cats had destroyed most of the old ductwork under the house - another $1600 (wasn't expecting this one!).

    - Tenant called about mice in a house I've never had a mouse problem in.

    - Bought new rental/rehab project. I knew it needed a new roof before I bought it, but it ended up costing a bit more than I thought because a lot of the sheathing was trashed from long-term leaks. $7350.

    - HVAC drain pan got clogged and overflowed, ruining the ceiling in another rental's bedroom. Nobody seemed to notice it until the drywall was falling apart. Grr.

    So yeah, I'm ready for a few uneventful months, lol. This kind of stuff is why I laugh at all these posts about buying rentals with no money down/nothing in the bank. If I didn't have healthy reserves, I'd be in trouble...

  • Investor · Columbus, OH · Member since 2015 · 625 posts · 601 votes
    6y

    @Shane Craig Not as bad as some people but I dropped about 12k real quick on a furnace and gas line work at one place I have and main drain line repair work at a quad I was renovating. The drain work was scheduled but the gas leak and bad furnace came out of nowhere and I was already just spending a ton of cash to get the quad up and running.

  • Rental Property Investor · Centralia, WA · Member since 2017 · 75 posts · 85 votes
    6y

    @Shane Craig

    I’ve commented this on another post. A tenant in my duplex in Cleveland, OH finally left (Thank God!). She was behind in rent, $2500 total that I will never get back, always making excuses on her rent, and spread bed bugs in her unit and the bottom one. Whatever unpaid bills were due, I had to pay. It wiped me out for the summer. I should be getting paid from my property, not having to contribute to it. I’ve got a new tenant now and all bills from the previous tenant have been paid. I will be in the black for the first time in 18 months.

    Then, my other property in Texas, another duplex, had a bug infestation costing me several hundred dollars. All this happened back in August/September. Everything is rented out and I should have full rents next month. I don’t know when the last time that happened. This past year and last fall have been a nightmare. My accountant was telling me, as he was doing my taxes this year, that I was losing money from my properties. You think? Why am I in this business again?

    I know how you feel. Another poster told me to keep my head up and it’ll get better. He’s right. It’s just a matter of time. I’m glad I have an emergency rental fund to cover repairs and other expenditures.

    I’ve got another property I’m closing on in a couple of weeks, with no tenants. I’m starting from scratch on this one but I have a feeling this property will work out. Maybe.......

    I hope everything works out for you.

  • Shawn AckermanPro Member
    Real Estate Entrepreneur · Mid West, East Coast · Member since 2015 · 3k+ posts · 1k+ votes
    6y

    Just evicted a tenant in April 2019.  Rehabbed,($4500) rented the Unit in June 2019.  Lower tenant left in July, rehabbed the unit $5400 and rented in September.  Got a call from manager last night that upper unit tenant "Had a fire"........Local issue that started in living room(Story I got is tenant left a heater near an outlet by radiator, heater overheated and started burning).  Bottom line is fire department came in and sprayed the place and ripped up the living room floor(Can see through the floor), several walls have water damage, ceiling, flooring repair, painting, clean up etc......Police made manager board up the property.  Can't go through insurance as I had a total loss last year(Fire again) and I don't want to jeopardize the policies on my other properties.   

    Nothing I can do about this at this juncture.  Manager is going in with contractor tomorrow to assess and get started on rehab.  Goal is to get lower tenant back in within two weeks($669.00) per month rent.  Upper was rented at $700 but will probably take longer to get that one back up and running.  We take our lumps and keep on moving.  All the best to everyone.  Always remember to persist and you will WIN!!!!!!

  • Rental Property Investor · Douglas County, MO · Member since 2014 · 1k+ posts · 1k+ votes
    6y

    This has been a crazy year.

    It really started, I suppose, late last year with an incident seemingly unrelated to RE. The senior pastor at our church left and we started looking for someone to replace him. After a few months, a good candidate was found, but not having a parsonage, we needed to find a place for him and his family (6 kids) to live. We considered buying and renovating a house to rent to him, but couldn't find anything suitable that we could afford. What to do?

    Then a tenant whose lease was ending March 31 told us they were buying a house, but would like to stay another month if possible. This was one of only 2 houses we owned that would work for the preacher's family. Old tenant moves out end of April and new tenant moves in end of May. Plenty of time for the renovations that need to be done, right?

    Except for that pesky out of state vacation we have scheduled for 10 days at the beginning of May . . .

    And the house we bought in April and closed on 10 days before leaving on vacation . . .

    And then there is a 3rd house that we bought for my brother to live in, but he changed his mind. We've been meaning to get it fixed up and on the market, but haven't had time. Now a lady wants to buy it, and she needs to move in in just over 30 days - the end of June. We quickly switch gears and start work. About a week later we need some papers signed, but can't get ahold of the buyer. Turns out she is in the hospital. It's not good. Another week and we get news that she has passed away. We've come this far, so decide to finish this house and list it before moving on to get house #2 ready to rent.

    Oh, and just before we left on vacation, house #4 went vacant. 

    House #3 was built in 1895 and still had its original windows, #2, bought at auction, had many broken windows, and #4 had old, leaky, single-paned, aluminum windows. We decided to replace them all.

    Besides the windows, #2 needed a lot of work. All new doors, paint throughout, all new flooring, new gutters, plumbing work, new water heater, blinds, sink & countertop, etc. We also had 8 large black walnut trees removed and the driveway reworked. We have a tenant ready to move in at the end of the month - and we're almost ready for them.

    House #4 had an electrical problem right before the tenant moved out. 2 issues - the meter was completely full of ants (city's problem) and there was a break in the underground line between the meter and the house,(our problem) causing a voltage drop. So they dug up the back yard and left rocks everywhere and sent us a lovely bill. 

    We had another trip scheduled for 2 weeks last month, so we had our painter take care of house #4 while we were gone. But before we left, there was a big storm that blew down a tree at house #5, landing on the overhead power lines, damaging the weatherhead. We were able to get that fixed the next day, and there was no major damage to the house, so that was good. The electrician's bill for this one was less than $200, so we got off easy.

    While driving around checking for storm damage at all of our other houses, we discovered that the tenants at house #6 had acquired chickens. The city has an ordinance about chickens, and the lot for that house isn't big enough, so it was a pretty easy fix. Told the tenants they had to get rid of them and they complied. They weren't happy about it, but too bad.

    Oh, and in June we had to replace the compressor for the air conditioner at house #7. Kaching. Then in July the same AC was having problems, and it turned out to be the condensation pan was leaking, which caused water damage to relays and other mysterious AC parts. Who knew a pan could be so expensive to replace?

    House #8 had a giant tree on the property line that was dropping branches as big as medium sized trees, so we split the cost of removal with the neighbor - our half was $800.

    House #4 is also almost ready for a tenant, just need to clean the carpets and put the curtains back up, and little misc. stuff. We have a good prospective tenant for the first of next month. Just in time, since Hubby is having knee replacement surgery on the 5th.

    And did I mention that we do most of the renovation work ourselves?

  • Rental Property Investor · Douglas County, MO · Member since 2014 · 1k+ posts · 1k+ votes
    6y

    Oh and I had forgotten about the sewer backup in house #9. That was in May, too. That was a busy month! Raw sewage backed up in one bathroom and the utility room, all over the floors. Blech! The city's insurance paid for that one, but it was still a pain in the neck.

  • Rental Property Investor · Culver City, CA · Member since 2014 · 221 posts · 79 votes
    6y

    @Shane Craig

    Water leaks! Had water leaks in a kitchen and a bathroom in different rental houses around the same time. Each ended up costing close to 5 figures. Oh, also a tenant unplugged the sewer lift station after being evicted and flooded a different place. That was fun.

    Hard to say about prevention for the one leak, but I should have gotten more information about the issue and more bids. I think it could have been more cheaply.

    The bathroom was simply a way rotted subfloor that ended up with me replacing half the bathroom. That could have been prevented with better sealed flooring.

    Be careful hiring restoration companies that deal with insurance if you are not using insurance. They want to replace everything new.

    I’ve sold these properties and have had fewer issues since then.

    I’ve also changed property managers since then and I think I would have saved a lot of money because my new property manager is big enough to have the resources and contacts to deal with these issues. There’s a whole other post I’d like to rant about ;)

  • Rental Property Investor · Member since 2018 · 483 posts · 956 votes
    6y

    One of my favorite lows was when I removed the singles to put new ones on. 

    Being in west Texas we don't get much rain and can pretty much predict when it's going to rain. Well not always because a freak system built up over our rental and dumped 12 inches of rain in 3 days ruining almost every piece of ceiling sheetrock. 

    It didn't really cost that much to repair the damage as I had plenty of sheetrock in my storage and did the repairs myself but what a fun time. LOL 

  • Andrew SyriosPro Member
    Moderator
    Residential Real Estate Investor · Kansas City, MO · Member since 2014 · 10k+ posts · 5k+ votes
    6y

    When I was starting in KC, I had something like 14 straight applications fall through and I think five or six were approved but the prospect ghosted on us. It was just exhausting. But things ebb and flow in property management. There will be ups and there will be downs. And the downs can feel really really low. Knowing that ahead of time can help you deal with the roller coaster ride of emotions, at least it helped me.

  • Rental Property Investor · Augusta, GA · Member since 2016 · 348 posts · 171 votes
    6y

    @Shane Craig

    Been through the same thing personally. Here’s how I have seen others prevent it successfully and how I’m preventing it.

    (1) Do the right renovation on the front end, don’t skimp. I typically gut every house I touch now and very rarely try to save anything. I mean ANYTHING. New plumbing, electrical, HVAC, roof, windows, spray foam insulation, etc.

    (2) Hire a really good property management company that has experience working with investors and UNDERSTANDS investors.

  • Rental Property Investor · Erie, PA · Member since 2018 · 6k+ posts · 9k+ votes
    6y

    We can all ramble on about how bad it got what we lost and how it just pours- myself included . In fact Lately I’ve absolutely had my gonads kicked into my throat ! The good news is the sun will come up and the clouds push away . This is a difficult business full of risk and expenses . You have to decide in your mind that you will make it no matter what , that no matter how bleak it looks or dire the situation you will persist and win in the end , if you push on you WILL get through it !

    Nothing in this world can take the place of persistence. Talent will not: nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not: the world is full of educated derelicts. Persistence and determination alone are omnipotent.

  • John WallacePro Member
    Member since 2018 · 24 posts · 29 votes
    6y

    @Shane Craig ugh! 2008 crash was horrid. We averaged 6 vacancies for 6ish months, not the same vacancies though. If that wasn't bad enough, we bought a new construction personal residence, moved in, and then the sale of our old residence fell through. The house sat on the market for 18 months as we watched the price fall, and fall, and fall. None of our rentals were paid for at that time so we were paying 8 mortgages and refunding security deposits along with regular maintenance and repairs. Of course we ran out of money quickly and we began eating basically beans and rice, my wife drove no where that wasn't absolutely necessary, we cut every cost we could in order to keep every property. It was a nightmare! Thankfully my kids were too young to really remember how bad it was. That Christmas was the first one we ever have our kids money instead of gifts. The were so happy to get a check for $100, they thought that was huge! Unfortunately, those were "hot" checks, no good, but we didn't let them know that either. We just discussed every purchase they wanted to make and helped them figure out why they would rather save the money. I think we were finally able to let them cash them in Feb. It's a funny family memory now, "remember the year you gave us a hot check for Christmas?" I probably have PTSD because of that period of time but, we made it, because we really wanted to. Good luck to you!

  • Real Estate Investor · Springfield, MO · Member since 2017 · 1k+ posts · 2k+ votes
    6y

    Is there some way we could PIN this post to the top of the forums for the next 2 weeks, so that every newbie who comes on here eager to "find a mentor to start on my real estate journey leading to $10K month passive income in 2-4 years" can get a dose of reality?  (*grins)

    In all seriousness, one of my favorites is a house we bought that we knew needed a new roof.  Okay, no problem.  Had the money, had to roofer lined up, it was late March.  Then it decided to rain for 3 solid months.  The scant few days we had dry he was backed up on other jobs, so handyman went over and tarped up the roof.  But too late....while it helped keep buckets from pouring inside, the damage was already done.  Ceiling in the living room caved in and ruined the beautiful hardwoods beneath.  $10,000 above cost projection later...the project was completed in mid-July...was supposed to be ready to rent in April.  *sigh

    The money wasn't as much as some stories posted above, but the TIME SUCK grated at my nerves.

  • Real Estate Broker · Ashland KY · Member since 2018 · 57 posts · 71 votes
    6y

    @Erik W.

    It would be cool if they could keep this post around for a while so people could see both sides. 

    I just replaced a rubber roof on a commercial building that I have and didn't want to fork over the money. But the alternative could be costly repairs in the future like you stated in your post.

  • Real Estate Broker · Ashland KY · Member since 2018 · 57 posts · 71 votes
    6y

    @Dennis M.

      I literally laugh out loud when I read your post ~gonads kicked into my throat !

    I like your positive twist at the end of your post and will print off the last bit of the post that talks about Persistence and determination. 

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