Best CRM for STR Management Business?

[Patrick Osterling]

Hey everyone!

I'm hoping to tap into the wisdom of fellow STR Management operators here. My company currently manages 15 properties, with 20+ leads in the pipeline, and we're expecting to double our portfolio this year. As we continue to grow, it's becoming clear that we need a solid system to manage all our leads, nurture those leads, manage owner relationships, and property details so nothing slips through the cracks.

I've been looking into Vintory's CRM since it's specifically designed for the STR industry, but I'm also considering HubSpot for broader capabilities (and because it's free for up to 2 users). I'm curious which CRM's (if any) other management companies use to stay on top of leads and owner relationships? Any lessons learned or tips you can share?

Really appreciate any insights! Thanks in advance!

[Patrick Osterling]

Quote from @John Underwood:

Just curious, what are you using now?

Hey John, just using a basic excel spreadsheet to manage leads. I have a sales background so I’ve been able to manage things well up until now, but with more properties and leads I’m hitting my limit. We also use Hospitable for PMS.