3-unit STR prop/biz sale, valuation online rep (host status)

3-unit STR prop/biz sale, valuation online rep (host status)

Brandon VukelichBusiness Member
Real Estate Broker · Tacoma, WA: 🏢 27 LTRs 🏡 3 STRs · Member since 2018 · 547 posts · 457 votes

I'm a MF investor and broker but I don't transact STR properties and businesses. Looking to sell our 3-unit STR/MTR property and my partners and I are not quite in agreement on how to value the online rep/host status that we've built under our LLC name over six years. I planned to just list it at $1,395,000 for the property and furnishings but my biz partners believe there is a lot of value in our super host status, reviews, etc. built up over the last 6 years. I know buying the LLC, which would includes its assets (prop, furnishings, online rep), is an option but most buyers are likely going to use DSCR or conventional financing for just the property itself. Revenue is around $170,000/year with NOI $95-105k/year. Appreciate any input on how you'd approach the value of the property/biz if you were looking to acquire it?

Broker at Multifamily Properties519 Reviews
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Andrew SteffensBusiness Member
Tampa, FL · Member since 2022 · 3k+ posts · 3k+ votes
7mo

Hey @Brandon Vukelich I broker sales of performing STR assests monthly. Most buyers are mom and pop so cash or business loans are not likely and will be conventional or DSCR as you noted. The property should be valued as any other Real Estate property i.e. via the comparative sales approach, not income. I often see "premiums" paid for furnishings and upcoming bookings that will likely come with it and a sort of proof of concept. You can achieve this with an appraisal gap waiver. For example:

A house has an estimated fair market value of $500k.  The parties agree on this but agree to purchase the property for $550k fully furnished.  You put in the contract the buyer will pay cash up to $50,000 if appraised value comes lower that agreed upon purchase price.  The appraisal comes in at $510k.  $510k gets mortgaged under mortgage terms and an additional $40k is paid by buyer to complete the sale.

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  • Mike GrudzienPro Member
    Lender · Eugene, OR · Member since 2019 · 2k+ posts · 1k+ votes
    7mo

    Wow.  This is an interesting dilemma.  I want to see some of the solutions.

  • John UnderwoodPro Member
    Investor · Greer, SC · Member since 2014 · 13k+ posts · 17k+ votes
    7mo

    Only valued at what comps say for similar STR. No one can get a loan on anything but this.

    You also can't value or transfer a superhost status. That is assigned to the owner of the account not the property. The Airbnb account is not transferable. So next person will start over with reviews etc.

    Someone might be willing to pay a cash premium above appraised value of the property, or all cash?

  • Brandon VukelichBusiness Member
    OP
    Real Estate Broker · Tacoma, WA: 🏢 27 LTRs 🏡 3 STRs · Member since 2018 · 547 posts · 457 votes
    7mo

    My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:

    The review equity premium
    Your property's 405 total reviews with Superhost and Premier Host status on both platforms represent a significant intangible asset that justifies a valuation premium.

    Why review equity matters:

    Irreplaceable competitive moat: A new buyer cannot replicate 5 years of reviews and elite status. This creates immediate cash flow from day one, whereas a new STR takes 2-3 years to build comparable credibility.

    Algorithm advantages: Superhost and Premier Host status provide:
    • Priority placement in search results
    • "Superhost" badge drives 20-40% more clicks
    • Access to exclusive promotional opportunities
    • Lower platform fees and support priority
    Reduced buyer risk: Proven performance with 405 reviews demonstrates:
    • Sustainable demand (not a flash-in-the-pan)
    • Operational excellence (high ratings = repeatable systems)
    • Transferable income stream (reviews stay with property)
    Pricing power: Near-perfect ratings justify premium nightly rates ($160-$300 vs $166 Tacoma average), driving your 2.5x income premium over traditional rentals.

    Valuation impact: Properties with 100+ reviews and elite status command 5-10% premiums over comparable STRs. For your property, this justifies using a 5.3% cap rate (vs 5.8% market) and adds $75,000-$150,000 to business value.

    Category
    Metric
    Value
    Notes
    Platform performanceUnit A – Airbnb143 reviews4.94 rating; Superhost
    Platform performanceUnit A – VRBO75 reviews
    10/10 rating; Premier Host
    Platform performanceUnit B – Airbnb107 reviews4.93 rating; Superhost
    Platform performanceUnit B – VRBO80 reviews10/10 rating; Premier Host
    Competitive positioningYour review count405 total reviews–
    Competitive positioningTypical STR property<50 reviews–
    Competitive positioningYour advantage8x industry average–
    Business value impactReview acquisition cost$50–$100 per review
    Marketing + discounts
    Business value impactReplacement value$20k–$40k–
    Broker at Multifamily Properties519 Reviews
    • Atlanta · Member since 2022 · 712 posts · 642 votes
      7mo
      Quote from @Brandon Vukelich:

      My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:

      The review equity premium
      Your property's 405 total reviews with Superhost and Premier Host status on both platforms represent a significant intangible asset that justifies a valuation premium.

      Why review equity matters:

      Irreplaceable competitive moat: A new buyer cannot replicate 5 years of reviews and elite status. This creates immediate cash flow from day one, whereas a new STR takes 2-3 years to build comparable credibility.

      Algorithm advantages: Superhost and Premier Host status provide:
      • Priority placement in search results
      • "Superhost" badge drives 20-40% more clicks
      • Access to exclusive promotional opportunities
      • Lower platform fees and support priority
      Reduced buyer risk: Proven performance with 405 reviews demonstrates:
      • Sustainable demand (not a flash-in-the-pan)
      • Operational excellence (high ratings = repeatable systems)
      • Transferable income stream (reviews stay with property)
      Pricing power: Near-perfect ratings justify premium nightly rates ($160-$300 vs $166 Tacoma average), driving your 2.5x income premium over traditional rentals.

      Valuation impact: Properties with 100+ reviews and elite status command 5-10% premiums over comparable STRs. For your property, this justifies using a 5.3% cap rate (vs 5.8% market) and adds $75,000-$150,000 to business value.

      Category
      Metric
      Value
      Notes
      Platform performanceUnit A – Airbnb143 reviews4.94 rating; Superhost
      Platform performanceUnit A – VRBO75 reviews
      10/10 rating; Premier Host
      Platform performanceUnit B – Airbnb107 reviews4.93 rating; Superhost
      Platform performanceUnit B – VRBO80 reviews10/10 rating; Premier Host
      Competitive positioningYour review count405 total reviews–
      Competitive positioningTypical STR property<50 reviews–
      Competitive positioningYour advantage8x industry average–
      Business value impactReview acquisition cost$50–$100 per review
      Marketing + discounts
      Business value impactReplacement value$20k–$40k–

       pretty sure you cannot transfer the listing to a new owner and reviews would not transfer as well. it is against Airbnb terms of service. which honestly it should be, as the new owner was not the host who provided service. and the new owner would not be a super host, unless they already are with other properties they own or manage

    • Brandon VukelichBusiness Member
      OP
      Real Estate Broker · Tacoma, WA: 🏢 27 LTRs 🏡 3 STRs · Member since 2018 · 547 posts · 457 votes
      7mo
      Quote from @Trent Reeve:
      Quote from @Brandon Vukelich:

      My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:

      The review equity premium
      Your property's 405 total reviews with Superhost and Premier Host status on both platforms represent a significant intangible asset that justifies a valuation premium.

      Why review equity matters:

      Irreplaceable competitive moat: A new buyer cannot replicate 5 years of reviews and elite status. This creates immediate cash flow from day one, whereas a new STR takes 2-3 years to build comparable credibility.

      Algorithm advantages: Superhost and Premier Host status provide:
      • Priority placement in search results
      • "Superhost" badge drives 20-40% more clicks
      • Access to exclusive promotional opportunities
      • Lower platform fees and support priority
      Reduced buyer risk: Proven performance with 405 reviews demonstrates:
      • Sustainable demand (not a flash-in-the-pan)
      • Operational excellence (high ratings = repeatable systems)
      • Transferable income stream (reviews stay with property)
      Pricing power: Near-perfect ratings justify premium nightly rates ($160-$300 vs $166 Tacoma average), driving your 2.5x income premium over traditional rentals.

      Valuation impact: Properties with 100+ reviews and elite status command 5-10% premiums over comparable STRs. For your property, this justifies using a 5.3% cap rate (vs 5.8% market) and adds $75,000-$150,000 to business value.

      Category
      Metric
      Value
      Notes
      Platform performanceUnit A – Airbnb143 reviews4.94 rating; Superhost
      Platform performanceUnit A – VRBO75 reviews
      10/10 rating; Premier Host
      Platform performanceUnit B – Airbnb107 reviews4.93 rating; Superhost
      Platform performanceUnit B – VRBO80 reviews10/10 rating; Premier Host
      Competitive positioningYour review count405 total reviews–
      Competitive positioningTypical STR property<50 reviews–
      Competitive positioningYour advantage8x industry average–
      Business value impactReview acquisition cost$50–$100 per review
      Marketing + discounts
      Business value impactReplacement value$20k–$40k–

       pretty sure you cannot transfer the listing to a new owner and reviews would not transfer as well. it is against Airbnb terms of service. which honestly it should be, as the new owner was not the host who provided service. and the new owner would not be a super host, unless they already are with other properties they own or manage


      Correct, I believe that applies to individuals. If a business entity owns and operates a STR or multiple STRs and someone buys the business entity, wouldn't that business profile remain in place?

      Broker at Multifamily Properties519 Reviews
    • Atlanta · Member since 2022 · 712 posts · 642 votes
      7mo
      Quote from @Brandon Vukelich:
      Quote from @Trent Reeve:
      Quote from @Brandon Vukelich:

      My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:

      The review equity premium
      Your property's 405 total reviews with Superhost and Premier Host status on both platforms represent a significant intangible asset that justifies a valuation premium.

      Why review equity matters:

      Irreplaceable competitive moat: A new buyer cannot replicate 5 years of reviews and elite status. This creates immediate cash flow from day one, whereas a new STR takes 2-3 years to build comparable credibility.

      Algorithm advantages: Superhost and Premier Host status provide:
      • Priority placement in search results
      • "Superhost" badge drives 20-40% more clicks
      • Access to exclusive promotional opportunities
      • Lower platform fees and support priority
      Reduced buyer risk: Proven performance with 405 reviews demonstrates:
      • Sustainable demand (not a flash-in-the-pan)
      • Operational excellence (high ratings = repeatable systems)
      • Transferable income stream (reviews stay with property)
      Pricing power: Near-perfect ratings justify premium nightly rates ($160-$300 vs $166 Tacoma average), driving your 2.5x income premium over traditional rentals.

      Valuation impact: Properties with 100+ reviews and elite status command 5-10% premiums over comparable STRs. For your property, this justifies using a 5.3% cap rate (vs 5.8% market) and adds $75,000-$150,000 to business value.

      Category
      Metric
      Value
      Notes
      Platform performanceUnit A – Airbnb143 reviews4.94 rating; Superhost
      Platform performanceUnit A – VRBO75 reviews
      10/10 rating; Premier Host
      Platform performanceUnit B – Airbnb107 reviews4.93 rating; Superhost
      Platform performanceUnit B – VRBO80 reviews10/10 rating; Premier Host
      Competitive positioningYour review count405 total reviews–
      Competitive positioningTypical STR property<50 reviews–
      Competitive positioningYour advantage8x industry average–
      Business value impactReview acquisition cost$50–$100 per review
      Marketing + discounts
      Business value impactReplacement value$20k–$40k–

       pretty sure you cannot transfer the listing to a new owner and reviews would not transfer as well. it is against Airbnb terms of service. which honestly it should be, as the new owner was not the host who provided service. and the new owner would not be a super host, unless they already are with other properties they own or manage


      Correct, I believe that applies to individuals. If a business entity owns and operates a STR or multiple STRs and someone buys the business entity, wouldn't that business profile remain in place?


       i dont believe so. as i said, I think it is against their Terms of service.

  • Andrew SteffensBusiness Member
    Tampa, FL · Member since 2022 · 3k+ posts · 3k+ votes
    7mo

    Hey @Brandon Vukelich I broker sales of performing STR assests monthly. Most buyers are mom and pop so cash or business loans are not likely and will be conventional or DSCR as you noted. The property should be valued as any other Real Estate property i.e. via the comparative sales approach, not income. I often see "premiums" paid for furnishings and upcoming bookings that will likely come with it and a sort of proof of concept. You can achieve this with an appraisal gap waiver. For example:

    A house has an estimated fair market value of $500k.  The parties agree on this but agree to purchase the property for $550k fully furnished.  You put in the contract the buyer will pay cash up to $50,000 if appraised value comes lower that agreed upon purchase price.  The appraisal comes in at $510k.  $510k gets mortgaged under mortgage terms and an additional $40k is paid by buyer to complete the sale.

    • Brandon VukelichBusiness Member
      OP
      Real Estate Broker · Tacoma, WA: 🏢 27 LTRs 🏡 3 STRs · Member since 2018 · 547 posts · 457 votes
      7mo
      Quote from @Andrew Steffens:

      Hey @Brandon Vukelich I broker sales of performing STR assests monthly. Most buyers are mom and pop so cash or business loans are not likely and will be conventional or DSCR as you noted. The property should be valued as any other Real Estate property i.e. via the comparative sales approach, not income. I often see "premiums" paid for furnishings and upcoming bookings that will likely come with it and a sort of proof of concept. You can achieve this with an appraisal gap waiver. For example:

      A house has an estimated fair market value of $500k.  The parties agree on this but agree to purchase the property for $550k fully furnished.  You put in the contract the buyer will pay cash up to $50,000 if appraised value comes lower that agreed upon purchase price.  The appraisal comes in at $510k.  $510k gets mortgaged under mortgage terms and an additional $40k is paid by buyer to complete the sale.

      Good feedback on STR sales @Andrew Steffens I appreciate it. Yep, we used an appraisal gap addendum at times for certain transactions. Thanks for the reminder and suggestion!

      Broker at Multifamily Properties519 Reviews
  • Michael BaumPro Member
    Olympia, WA · Member since 2016 · 8k+ posts · 7k+ votes
    7mo

    Unfortunately @Brandon Vukelich, everyone here said it best. It is worth what the comps say it is worth.

    Unlike a widget company that might have contracts and existing business, a STR doesn't have that.

    Past performance doesn't guarantee future results. So a buyers loan will be on the property and not the rest. Now if they go a SBA route, someone might be able to get a loan based on the systems and the property.

    The reviews should not transfer. Those are for the previous owners management. The new owner could tank that place in less than a year.  

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