I'm a MF investor and broker but I don't transact STR properties and businesses. Looking to sell our 3-unit STR/MTR property and my partners and I are not quite in agreement on how to value the online rep/host status that we've built under our LLC name over six years. I planned to just list it at $1,395,000 for the property and furnishings but my biz partners believe there is a lot of value in our super host status, reviews, etc. built up over the last 6 years. I know buying the LLC, which would includes its assets (prop, furnishings, online rep), is an option but most buyers are likely going to use DSCR or conventional financing for just the property itself. Revenue is around $170,000/year with NOI $95-105k/year. Appreciate any input on how you'd approach the value of the property/biz if you were looking to acquire it?
Hey @Brandon Vukelich I broker sales of performing STR assests monthly. Most buyers are mom and pop so cash or business loans are not likely and will be conventional or DSCR as you noted. The property should be valued as any other Real Estate property i.e. via the comparative sales approach, not income. I often see "premiums" paid for furnishings and upcoming bookings that will likely come with it and a sort of proof of concept. You can achieve this with an appraisal gap waiver. For example:
A house has an estimated fair market value of $500k. The parties agree on this but agree to purchase the property for $550k fully furnished. You put in the contract the buyer will pay cash up to $50,000 if appraised value comes lower that agreed upon purchase price. The appraisal comes in at $510k. $510k gets mortgaged under mortgage terms and an additional $40k is paid by buyer to complete the sale.
Wow. This is an interesting dilemma. I want to see some of the solutions.
Only valued at what comps say for similar STR. No one can get a loan on anything but this.
You also can't value or transfer a superhost status. That is assigned to the owner of the account not the property. The Airbnb account is not transferable. So next person will start over with reviews etc.
Someone might be willing to pay a cash premium above appraised value of the property, or all cash?
My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:
The review equity premium| Category | Metric | Value | Notes |
|---|---|---|---|
| Platform performance | Unit A – Airbnb | 143 reviews | 4.94 rating; Superhost |
| Platform performance | Unit A – VRBO | 75 reviews | 10/10 rating; Premier Host |
| Platform performance | Unit B – Airbnb | 107 reviews | 4.93 rating; Superhost |
| Platform performance | Unit B – VRBO | 80 reviews | 10/10 rating; Premier Host |
| Competitive positioning | Your review count | 405 total reviews | – |
| Competitive positioning | Typical STR property | <50 reviews | – |
| Competitive positioning | Your advantage | 8x industry average | – |
| Business value impact | Review acquisition cost | $50–$100 per review | Marketing + discounts |
| Business value impact | Replacement value | $20k–$40k | – |
My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:
The review equity premium| Category | Metric | Value | Notes |
|---|---|---|---|
| Platform performance | Unit A – Airbnb | 143 reviews | 4.94 rating; Superhost |
| Platform performance | Unit A – VRBO | 75 reviews | 10/10 rating; Premier Host |
| Platform performance | Unit B – Airbnb | 107 reviews | 4.93 rating; Superhost |
| Platform performance | Unit B – VRBO | 80 reviews | 10/10 rating; Premier Host |
| Competitive positioning | Your review count | 405 total reviews | – |
| Competitive positioning | Typical STR property | <50 reviews | – |
| Competitive positioning | Your advantage | 8x industry average | – |
| Business value impact | Review acquisition cost | $50–$100 per review | Marketing + discounts |
| Business value impact | Replacement value | $20k–$40k | – |
pretty sure you cannot transfer the listing to a new owner and reviews would not transfer as well. it is against Airbnb terms of service. which honestly it should be, as the new owner was not the host who provided service. and the new owner would not be a super host, unless they already are with other properties they own or manage
My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:
The review equity premium| Category | Metric | Value | Notes |
|---|---|---|---|
| Platform performance | Unit A – Airbnb | 143 reviews | 4.94 rating; Superhost |
| Platform performance | Unit A – VRBO | 75 reviews | 10/10 rating; Premier Host |
| Platform performance | Unit B – Airbnb | 107 reviews | 4.93 rating; Superhost |
| Platform performance | Unit B – VRBO | 80 reviews | 10/10 rating; Premier Host |
| Competitive positioning | Your review count | 405 total reviews | – |
| Competitive positioning | Typical STR property | <50 reviews | – |
| Competitive positioning | Your advantage | 8x industry average | – |
| Business value impact | Review acquisition cost | $50–$100 per review | Marketing + discounts |
| Business value impact | Replacement value | $20k–$40k | – |
pretty sure you cannot transfer the listing to a new owner and reviews would not transfer as well. it is against Airbnb terms of service. which honestly it should be, as the new owner was not the host who provided service. and the new owner would not be a super host, unless they already are with other properties they own or manage
Correct, I believe that applies to individuals. If a business entity owns and operates a STR or multiple STRs and someone buys the business entity, wouldn't that business profile remain in place?
My business partner in the property said he specifically setup our online accounts to be transferrable if someone takes over the LLC. We realize most of the time an individual buying from another individual host, needs to start all over. We went through that when we purchased the property in 2020. Here is what he found through his research, not sure how accurate it is:
The review equity premium| Category | Metric | Value | Notes |
|---|---|---|---|
| Platform performance | Unit A – Airbnb | 143 reviews | 4.94 rating; Superhost |
| Platform performance | Unit A – VRBO | 75 reviews | 10/10 rating; Premier Host |
| Platform performance | Unit B – Airbnb | 107 reviews | 4.93 rating; Superhost |
| Platform performance | Unit B – VRBO | 80 reviews | 10/10 rating; Premier Host |
| Competitive positioning | Your review count | 405 total reviews | – |
| Competitive positioning | Typical STR property | <50 reviews | – |
| Competitive positioning | Your advantage | 8x industry average | – |
| Business value impact | Review acquisition cost | $50–$100 per review | Marketing + discounts |
| Business value impact | Replacement value | $20k–$40k | – |
pretty sure you cannot transfer the listing to a new owner and reviews would not transfer as well. it is against Airbnb terms of service. which honestly it should be, as the new owner was not the host who provided service. and the new owner would not be a super host, unless they already are with other properties they own or manage
Correct, I believe that applies to individuals. If a business entity owns and operates a STR or multiple STRs and someone buys the business entity, wouldn't that business profile remain in place?
i dont believe so. as i said, I think it is against their Terms of service.
Hey @Brandon Vukelich I broker sales of performing STR assests monthly. Most buyers are mom and pop so cash or business loans are not likely and will be conventional or DSCR as you noted. The property should be valued as any other Real Estate property i.e. via the comparative sales approach, not income. I often see "premiums" paid for furnishings and upcoming bookings that will likely come with it and a sort of proof of concept. You can achieve this with an appraisal gap waiver. For example:
A house has an estimated fair market value of $500k. The parties agree on this but agree to purchase the property for $550k fully furnished. You put in the contract the buyer will pay cash up to $50,000 if appraised value comes lower that agreed upon purchase price. The appraisal comes in at $510k. $510k gets mortgaged under mortgage terms and an additional $40k is paid by buyer to complete the sale.
Hey @Brandon Vukelich I broker sales of performing STR assests monthly. Most buyers are mom and pop so cash or business loans are not likely and will be conventional or DSCR as you noted. The property should be valued as any other Real Estate property i.e. via the comparative sales approach, not income. I often see "premiums" paid for furnishings and upcoming bookings that will likely come with it and a sort of proof of concept. You can achieve this with an appraisal gap waiver. For example:
A house has an estimated fair market value of $500k. The parties agree on this but agree to purchase the property for $550k fully furnished. You put in the contract the buyer will pay cash up to $50,000 if appraised value comes lower that agreed upon purchase price. The appraisal comes in at $510k. $510k gets mortgaged under mortgage terms and an additional $40k is paid by buyer to complete the sale.
Good feedback on STR sales @Andrew Steffens I appreciate it. Yep, we used an appraisal gap addendum at times for certain transactions. Thanks for the reminder and suggestion!
Unfortunately @Brandon Vukelich, everyone here said it best. It is worth what the comps say it is worth.
Unlike a widget company that might have contracts and existing business, a STR doesn't have that.
Past performance doesn't guarantee future results. So a buyers loan will be on the property and not the rest. Now if they go a SBA route, someone might be able to get a loan based on the systems and the property.
The reviews should not transfer. Those are for the previous owners management. The new owner could tank that place in less than a year.