Airbnb cancellation rate is 36%

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  • Andrew SteffensBusiness Member
    Tampa, FL · Member since 2022 · 3k+ posts · 3k+ votes
    2h

    What is your current cancellation term on Airbnb? We have different ones on different units. For example our small units that always book ultra last minute anyways are flexible and our Gulf front penthouse is strict.

    [email protected]813-563-0877
    Vacation Rentals of Florida53 Reviews
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    • Collin HaysBusiness Member
      OP
      Property Manager · Gatlinburg, TN · Member since 2020 · 3k+ posts · 4k+ votes
      1h

      That's actually a good idea, Andrew. We have a uniform policy for all of our rentals, but perhaps we have more strict guidelines for certain properties. What is your criteria for more strict guidelines?

      [email protected]806-672-7102
      SMOKY MOUNTAIN FALLS INC.51 Review
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  • Ryan MoyerBusiness Member
    Property Manager · Orlando Kissimmee Davenport Salt Lake City, Park City · Member since 2019 · 994 posts · 1k+ votes
    2h

    Sadly, this is by design.

    When you log on to Airbnb as a guest Airbnb plasters you with ads to "book with $0 deposit".

    Alongside that, Airbnb has all but eliminated cancelation policies that are reasonable for large homes.

    Airbnb is essentially urging guests to book properties, hold the calendar hostage, and then decide later if they actually want to visit and just cancel last minute if they decide not to or can't find people to go with them.

    For casual hosts Airbnb is fine, I guess. Anyone serious about STR that is not spending every ounce of their energy to reduce reliance on Airbnb and move more heavily into direct bookings is out of their mind.

    The platform is a huge bane on the traditional vacation rental industry, as they continue to try to turn 5+ bedroom houses into hotel inventory and force them to abide by hotel rules despite them having no hotel competition.

    Cosmic Vacations4.9174 Reviews
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