Investor · Hampstead, NC · Member since 2017 · 29 posts · 2 votes
My wife and I are new to vacation rentals. We are beginning the process of turning a family-owned beachfront condo in South Carolina into a rental. We prefer to self-manage because we have the time and vacation rental managers charge ~25% in this area (Hilton Head Island). However, in all my research, it seems like one specific Vacation Rental company pretty much dominates the short-term rental market on the island. The target demographic is mostly families and retirees, so Airbnb/VRBO usage hasn't caught up with other areas. I am concerned that if we choose to self-manage, and therefore are not on the main Mgmt Co website that shows up at the top of google results, we won't get enough traffic.
Any experience in this regard, or any advice at all?
We had a family condo in Hilton Head and after years of disappointing (but not terrible) results with the rental management company we decided to try Airbnb. It is certainly a different crowd than the renters that come from VRBO and the short terms down there, but we have made a lot more money on the property.
The biggest concern is finding the right turnover crews now, we are on our second cleaning company and started to get complaints about the unit not being cleaned before someone moved in....so may be on our third soon.
Thanks to both of you. My other consideration at this point is what you mentioned, Jarrod--finding a good cleaning crew and establishing a smooth working relationship with them. May I ask--is your property in a gated community/resort complex/etc (somewhere that would have their own cleaning staff)? Or are you looking at independent cleaning companies?
It's good to hear people testify that the modern options--Airbnb, Homeaway, etc--are legitimate even in markets that cater to older folks.
The beauty of using booking portals (AirBnB, VRBO, Flipkey, etc.) is that no matter how much money a management company has, they have more!! As long as you keep all the calendars synced up with each other you can use all of them to advertise your property. With three major corporations advertising your property you are in a great spot!
Plus more and more people are turning to these sites for bookings than to management companies. If you have any questions about setting it up, PM me but you're on the right track.
A great cleaning company is critical. Treat them right and they will make your property a priority. I just booked a week of one of my rentals during the off season (most likely to be vacant time) for my cleaners to have a company get away. It was my personal property so no cost to me other than potential income for that week but anytime I call they are at my properties in no time!