⭐ 1-Star Review – Cedar Ridge Management I had an extremely disappointing experience with Cedar Ridge Management, and based on my experience, I would not recommend this company to either property owners or tenants. As a property owner, I paid for professional property management services expecting them to protect my property and properly handle tenant issues. Unfortunately, I feel that I received extremely poor service in return. My tenant stopped paying rent, and after approximately SIX MONTHS, the situation still had not been properly resolved and the non-paying tenant had not been removed from the property. During this time, I also believe the property was not adequately managed or monitored, and my home ended up suffering significant damage. What exactly is a property owner paying a management company for if the rent is not being collected, a non-paying tenant remains in the property for months, and the property is allowed to suffer serious damage? The customer service made the experience even worse. In my interactions with the owner of the company, I found the communication to be arrogant, dismissive, and very unprofessional. Instead of feeling that my concerns as a property owner were being taken seriously, I felt like I was being talked down to while I was the one dealing with the financial loss and damage to my property. After this experience, I feel that I lost money paying for a management service while also losing rental income and dealing with damage to my home. ⚠️ Property owners: please do your research carefully before trusting Cedar Ridge Management with your investment property. Read the management agreement carefully, ask exactly how they handle non-paying tenants and evictions, and make sure you understand how frequently they inspect and monitor the property. I wish I had done more research before putting my property in their hands. This review reflects my personal experience and opinion as a property owner.

Marcelo has been amazing to work with! He's been very helpful and always makes sure we have all the information we need. Even though we haven't rented with them yet because we're still waiting for properties that will be available for move-in by the end of November, I can already say they have an amazing leasing agent. He's friendly and responsive. Highly recommend working with him and this company!

Great management company who cares about the details! You all continue to meet expectations and go above and beyond to make sure my property is cared for and stays rented. Erin, thank you for the consistent communication and keeping me up to date!

Dominiic and the team at Cedar Ridge have been beyond responsive, helpful and generous. Cedar Ridge is without question a top tier management company and I would highly recommend them as a renter or home owner.

When I tell you, this is the absolute worst company I fully mean it. I have dealt with Marcelo for the last year. For reference if you don’t know, Cedar Ridge manages properties for owners they draw the contracts the owner signs it, and so does the renter I rented a property in Hampstead, North Carolina and it has been hell for a year straight. First of all the property has a big garage with an attached carport. They don’t put it in the lease that you can’t use the garage, but they keep it locked and tell you that it is in the advertisement that you can’t use it, but you have to pay for the electric that’s getting used inside of that building but they expect you to keep your stuff on the carport or whenever they feel that they want to bring people out onto the property they make you put your stuff from the carport onto the ground and don’t care if it gets ruined. And then there’s a gentleman that lives down the road that is friends with the owner who peeps in your windows apparently he’s supposed to come on the property and do the salt for the owner, but you are never told when he comes on the property. He goes through all of your stuff, and he has been caught looking in my windows and in my children’s windows by multiple people, and when you report this to cedar ridge, they pretend like they don’t know who he is even though they do. Then there’s the harassment about animals. There are several stray cats on that road and they put a small clause on your lease that states that if any animals stray or not come on the property and they find out about it, they can charge you $500 for an unauthorized animal which they have done multiple times to me for stray animals. Not to mention, I have a service animal, and I handed them all of the paperwork all of the certifications everything they asked for, and they still tried to charge me multiple times and called me every month harassing me trying to charge me for my service animal. Or how about when I first moved in and I had propped my screen door open so that I can move things in and out and that so-called friend of the owner drove by and called Cedar Ridge and they called me telling me I have to keep my door closed. I’m not allowed to keep it open because it may damage their door. I mean if I Break it then I pay for it, but I have not done anything to harm any part of that property. It’s still in mint condition. Oh you also have this creepy lady with the scraggly dog that walks by every single day multiple times a day and she takes pictures of your property like as blatantly as possible pulls out her phone as she’s walking past your property and start snapping pictures I would stay as far away from Cedar Ridge or any of the properties that they manage as you can because otherwise you’re being overcharged and harassed non stop. Honestly, there’s a few other things I could put into light on here, but I’m not sure if I’m gonna run out of room. Actually, there is one more thing real quick before our lease ever even ended. They came and tried to put a lockbox on the property without any kind of notification locking us out from getting the rest of our stuff off the property and then trying to charge us for it. And out of $3000 they are only giving us $150 for the deposit stating to repaint ( which didn’t need it ) was $1800 and they charged me $400 for cleaning fee and $200 for other stuff I’ll post pictures of what it looked like when we moved out

I can’t recommend Cedar Ridge Management enough! The entire leasing process was seamless, and communication was outstanding from beginning to end. A huge thank you to Marcelo and Dominiic for being so professional, responsive, and helpful throughout the entire process. They answered every question quickly, kept me informed every step of the way, and made everything so easy and stress-free. It was by far one of the smoothest rental experiences I’ve ever had. Thank you both for your excellent customer service and for making the entire process such a positive experience. I highly recommend Cedar Ridge Management!

Marcelo has been consistently professional and extremely helpful throughout the entire process. Although we have not yet signed the lease, his level of service as an individual employee has been outstanding. He is friendly, supportive, and attentive, and his efforts truly stand out. He would be a valuable asset to any team and is certainly deserving of recognition.

The team at Cedar Ridge is awesome! Very responsive to their clients and tenants alike, they work incredibly hard to make everyone happy (which is unbelievably hard to do in property management).

Carolyn was a huge help in starting our home buying journey. Her ability to answer a thousand questions for me did not go unnoticed. She is a fantastic realtor with a wealth of information. I highly recommended her to anyone looking to purchase a home.

I am changing my review of this company after speaking with the owner. The circumstances and timing of our engagement appears to be bad luck and their working with a 3rd Party vendor which caused significant delays in the return of our hold depot is to hold a property that was eventually sold (which was out of their control) The communication could have been better but again things happened that took priority (understandable circumstances) over return of our deposit. Will consider working with them in the future as the owner was willing to explain and listen to our side of the story. Comms need to get better, but the owner is a really reasonable and a pleasant person to work with.

⭐ 1-Star Review – Cedar Ridge Management I had an extremely disappointing experience with Cedar Ridge Management, and based on my experience, I would not recommend this company to either property owners or tenants. As a property owner, I paid for professional property management services expecting them to protect my property and properly handle tenant issues. Unfortunately, I feel that I received extremely poor service in return. My tenant stopped paying rent, and after approximately SIX MONTHS, the situation still had not been properly resolved and the non-paying tenant had not been removed from the property. During this time, I also believe the property was not adequately managed or monitored, and my home ended up suffering significant damage. What exactly is a property owner paying a management company for if the rent is not being collected, a non-paying tenant remains in the property for months, and the property is allowed to suffer serious damage? The customer service made the experience even worse. In my interactions with the owner of the company, I found the communication to be arrogant, dismissive, and very unprofessional. Instead of feeling that my concerns as a property owner were being taken seriously, I felt like I was being talked down to while I was the one dealing with the financial loss and damage to my property. After this experience, I feel that I lost money paying for a management service while also losing rental income and dealing with damage to my home. ⚠️ Property owners: please do your research carefully before trusting Cedar Ridge Management with your investment property. Read the management agreement carefully, ask exactly how they handle non-paying tenants and evictions, and make sure you understand how frequently they inspect and monitor the property. I wish I had done more research before putting my property in their hands. This review reflects my personal experience and opinion as a property owner.

Marcelo has been amazing to work with! He's been very helpful and always makes sure we have all the information we need. Even though we haven't rented with them yet because we're still waiting for properties that will be available for move-in by the end of November, I can already say they have an amazing leasing agent. He's friendly and responsive. Highly recommend working with him and this company!

Great management company who cares about the details! You all continue to meet expectations and go above and beyond to make sure my property is cared for and stays rented. Erin, thank you for the consistent communication and keeping me up to date!

Dominiic and the team at Cedar Ridge have been beyond responsive, helpful and generous. Cedar Ridge is without question a top tier management company and I would highly recommend them as a renter or home owner.

When I tell you, this is the absolute worst company I fully mean it. I have dealt with Marcelo for the last year. For reference if you don’t know, Cedar Ridge manages properties for owners they draw the contracts the owner signs it, and so does the renter I rented a property in Hampstead, North Carolina and it has been hell for a year straight. First of all the property has a big garage with an attached carport. They don’t put it in the lease that you can’t use the garage, but they keep it locked and tell you that it is in the advertisement that you can’t use it, but you have to pay for the electric that’s getting used inside of that building but they expect you to keep your stuff on the carport or whenever they feel that they want to bring people out onto the property they make you put your stuff from the carport onto the ground and don’t care if it gets ruined. And then there’s a gentleman that lives down the road that is friends with the owner who peeps in your windows apparently he’s supposed to come on the property and do the salt for the owner, but you are never told when he comes on the property. He goes through all of your stuff, and he has been caught looking in my windows and in my children’s windows by multiple people, and when you report this to cedar ridge, they pretend like they don’t know who he is even though they do. Then there’s the harassment about animals. There are several stray cats on that road and they put a small clause on your lease that states that if any animals stray or not come on the property and they find out about it, they can charge you $500 for an unauthorized animal which they have done multiple times to me for stray animals. Not to mention, I have a service animal, and I handed them all of the paperwork all of the certifications everything they asked for, and they still tried to charge me multiple times and called me every month harassing me trying to charge me for my service animal. Or how about when I first moved in and I had propped my screen door open so that I can move things in and out and that so-called friend of the owner drove by and called Cedar Ridge and they called me telling me I have to keep my door closed. I’m not allowed to keep it open because it may damage their door. I mean if I Break it then I pay for it, but I have not done anything to harm any part of that property. It’s still in mint condition. Oh you also have this creepy lady with the scraggly dog that walks by every single day multiple times a day and she takes pictures of your property like as blatantly as possible pulls out her phone as she’s walking past your property and start snapping pictures I would stay as far away from Cedar Ridge or any of the properties that they manage as you can because otherwise you’re being overcharged and harassed non stop. Honestly, there’s a few other things I could put into light on here, but I’m not sure if I’m gonna run out of room. Actually, there is one more thing real quick before our lease ever even ended. They came and tried to put a lockbox on the property without any kind of notification locking us out from getting the rest of our stuff off the property and then trying to charge us for it. And out of $3000 they are only giving us $150 for the deposit stating to repaint ( which didn’t need it ) was $1800 and they charged me $400 for cleaning fee and $200 for other stuff I’ll post pictures of what it looked like when we moved out

I can’t recommend Cedar Ridge Management enough! The entire leasing process was seamless, and communication was outstanding from beginning to end. A huge thank you to Marcelo and Dominiic for being so professional, responsive, and helpful throughout the entire process. They answered every question quickly, kept me informed every step of the way, and made everything so easy and stress-free. It was by far one of the smoothest rental experiences I’ve ever had. Thank you both for your excellent customer service and for making the entire process such a positive experience. I highly recommend Cedar Ridge Management!

Marcelo has been consistently professional and extremely helpful throughout the entire process. Although we have not yet signed the lease, his level of service as an individual employee has been outstanding. He is friendly, supportive, and attentive, and his efforts truly stand out. He would be a valuable asset to any team and is certainly deserving of recognition.

The team at Cedar Ridge is awesome! Very responsive to their clients and tenants alike, they work incredibly hard to make everyone happy (which is unbelievably hard to do in property management).

Carolyn was a huge help in starting our home buying journey. Her ability to answer a thousand questions for me did not go unnoticed. She is a fantastic realtor with a wealth of information. I highly recommended her to anyone looking to purchase a home.

I am changing my review of this company after speaking with the owner. The circumstances and timing of our engagement appears to be bad luck and their working with a 3rd Party vendor which caused significant delays in the return of our hold depot is to hold a property that was eventually sold (which was out of their control) The communication could have been better but again things happened that took priority (understandable circumstances) over return of our deposit. Will consider working with them in the future as the owner was willing to explain and listen to our side of the story. Comms need to get better, but the owner is a really reasonable and a pleasant person to work with.