I want to know more about single family investing.

I want to know more about single family investing.

Casey McNabbPro Member
Member since 2026 · 3 posts · 3 votes

Hi everyone,

I am very new in property management, but I am very hungry and eager learn. I built a very successful career in collections over the past 13 years and started transitioning into real estate a year ago to get to my goal of owning my own portfolio. I started as an agent and have moved into property management after becoming familiar with the buying and selling of homes. I started with a property management company, and I am having difficulties with how some of the processes are done here. I started as a property manager trainee and have already shown great potential with the company showing that I'm ready to take on anything that I need to in order to learn how to become the best manager that I can be for my tenants and to best serve my/my client's investments. The company that I work for handles a lot of inner-city properties ranging from some single-family homes to small apartment buildings. I am coming to find that inner city homes and apartments are ranging more on the side of short-term rentals and sadly I'd have to say that the care that is given to the properties by the tenants in that time is fair at best and along with that inner city Apartments/homes are older, with age brings problems. I have already shown initiative with excelling with the owner and have already started conversations with the owner of the company to the point of him asking me to meet the CEO of our biggest clients, talking about starting acquisitions for the company, starting to implement many things to help with contracts to help our company and help protect our clients investments and fixing issues that were had with vacancies. I would really like to talk to the owner about going to our more trusted and long-term clients about starting to get more into the suburban areas that are more school focused. The reasoning that I have for that is that the one thing that will never go away is the distance that parents will go to make sure that their children are taken care of in school, along with those better schools means more well-maintained areas and higher rent costs. average rent for the homes under management in the inner city is $900-$1000 and we have maintenance people visiting a lot of properties daily. The house I live in is in one of the good districts that I'm wanting to talk to him about and the market that i want to go after ranges $1800-$3000 and with that newer homes and duplexes, better care for the property from the tenants because its thought of more as a home because of  the pricing.(people paying $2500 don't take bad care of where they live and will take on the less serious things like regular maintenance).  I do have to defend my company a little bit and say that some of the investors that we manage for are on the cheaper side and don't like to do fixes but then they expect the returns to still go up and wonder why they don't. Again, I am new to this and just want as much information that I can get. Am I crazy for thinking about bringing this to the owner? Am I trying to strive too far too fast. please just tell me. I also do not want to offend the owner of the company that I work for but i know that he is also seeing the concerns that i am because he is excited when we go over fixing the issues.

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Denise SuppleeBusiness Member
Realtor · Willow Grove, PA · Member since 2017 · 1k+ posts · 666 votes
2mo

It's great that you're looking for ways to improve the business. I would bring it up to the owner. Just be careful not to make it sound like you're criticizing what they're doing now. Bring him the numbers and explain why you think there may be an opportunity in those other areas. He may see something you don't, but that's part of learning. You're new, but that doesn't mean you shouldn't have good ideas. I wouldn't worry about moving too fast if you're learning, doing your homework, and bringing something useful to the table.

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  • Wholesaler · Member since 2018 · 31 posts · 5 votes
    2mo

    Hi Casey,

    Nice post. Your goal of owning your own portfolio is great.

    How is going for you?

    Have A Great Day

  • Denise SuppleeBusiness Member
    Realtor · Willow Grove, PA · Member since 2017 · 1k+ posts · 666 votes
    2mo

    It's great that you're looking for ways to improve the business. I would bring it up to the owner. Just be careful not to make it sound like you're criticizing what they're doing now. Bring him the numbers and explain why you think there may be an opportunity in those other areas. He may see something you don't, but that's part of learning. You're new, but that doesn't mean you shouldn't have good ideas. I wouldn't worry about moving too fast if you're learning, doing your homework, and bringing something useful to the table.

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  • Brad SeidBusiness Member
    Lender · Licensed in 28 States · Member since 2026 · 206 posts · 72 votes
    2mo

    @Casey McNabb You’re not crazy at all. I think bringing the idea to the owner makes sense, especially since you’re already seeing opportunities and thinking about how to improve the company’s portfolio.

    As you explore acquisitions and expanding into better-performing markets, having the right financing strategy can make a big difference. I’d be happy to connect and be a resource if you ever want to discuss lending options for future investment properties or acquisitions.

  • Dan HandfordPro Member
    Investor · Lexington, SC · Member since 2018 · 779 posts · 501 votes
    2mo

    Casey, your property-management experience can become a real underwriting advantage if you turn what you are seeing into measurable operating data. I would avoid assuming higher rent automatically means better residents or fewer repairs. Compare suburban and inner-city properties using actual vacancy, turnover cost, delinquency, maintenance per unit, management time, taxes, insurance, and achievable rent. A small pilot or side-by-side analysis would make the conversation with ownership much stronger. Which operating metric is currently creating the largest drag on the portfolio you manage?

    • Casey McNabbPro Member
      OP
      Member since 2026 · 3 posts · 3 votes
      2mo

      @Dan Handford delinquency and maintenance per unit are high on almost all of the inner city homes. those are the to big reason that i want to go to clients and see about either expand out of the city with exists capital and i would say that my biggest reason i say we should move as much of the portfolio as possible out of inner city is in the places that i'm wanting to move to your fighting people off properties and getting a wait list started. inner city homes tend to come with regular maintenance requests for a multitude  of reasons age of building, tenant miscare to the property, tenants not wanting neighbors and lying to other potential tenants, crime rates. apartment buildings especially in inner city are a trouble, an old water heater needs fixed and we have 18 units without hot water and clients that don't hold enough reserves to fix the issues. now, yes i understand that quantity can be vast and cheaper in inner city homes/apartment buildings, but i truly believe and see the numbers. if 4-5 luxury villas/town houses can have the same if not better numbers than an 18 unit why is that not the better play. i cant hear the quantity speech again saying 18 unit against 4-5 what happens if 2 out of 4 villas go vacant for a month. what happenes if a tornado comes thru and kncoks that 18 unit over. (then your out 18 units none left over and at the mercy of insurance. i'm sorry this is long. 

  • Diana KhanPro Member
    Attorney · 10451 Mill Run Cir #755 Owings Mills, MD 21117 · Member since 2024 · 806 posts · 291 votes
    1mo
    Quote from @Casey McNabb:

    Hi everyone,

    I am very new in property management, but I am very hungry and eager learn. I built a very successful career in collections over the past 13 years and started transitioning into real estate a year ago to get to my goal of owning my own portfolio. I started as an agent and have moved into property management after becoming familiar with the buying and selling of homes. I started with a property management company, and I am having difficulties with how some of the processes are done here. I started as a property manager trainee and have already shown great potential with the company showing that I'm ready to take on anything that I need to in order to learn how to become the best manager that I can be for my tenants and to best serve my/my client's investments. The company that I work for handles a lot of inner-city properties ranging from some single-family homes to small apartment buildings. I am coming to find that inner city homes and apartments are ranging more on the side of short-term rentals and sadly I'd have to say that the care that is given to the properties by the tenants in that time is fair at best and along with that inner city Apartments/homes are older, with age brings problems. I have already shown initiative with excelling with the owner and have already started conversations with the owner of the company to the point of him asking me to meet the CEO of our biggest clients, talking about starting acquisitions for the company, starting to implement many things to help with contracts to help our company and help protect our clients investments and fixing issues that were had with vacancies. I would really like to talk to the owner about going to our more trusted and long-term clients about starting to get more into the suburban areas that are more school focused. The reasoning that I have for that is that the one thing that will never go away is the distance that parents will go to make sure that their children are taken care of in school, along with those better schools means more well-maintained areas and higher rent costs. average rent for the homes under management in the inner city is $900-$1000 and we have maintenance people visiting a lot of properties daily. The house I live in is in one of the good districts that I'm wanting to talk to him about and the market that i want to go after ranges $1800-$3000 and with that newer homes and duplexes, better care for the property from the tenants because its thought of more as a home because of  the pricing.(people paying $2500 don't take bad care of where they live and will take on the less serious things like regular maintenance).  I do have to defend my company a little bit and say that some of the investors that we manage for are on the cheaper side and don't like to do fixes but then they expect the returns to still go up and wonder why they don't. Again, I am new to this and just want as much information that I can get. Am I crazy for thinking about bringing this to the owner? Am I trying to strive too far too fast. please just tell me. I also do not want to offend the owner of the company that I work for but i know that he is also seeing the concerns that i am because he is excited when we go over fixing the issues.

    @Casey McNabb, I don’t think you’re moving too fast by bringing the idea to the owner. You’re seeing problems firsthand, and it sounds like he already values your input. I’d just frame it as something worth exploring rather than saying the company should move as much of the portfolio as possible. I also wouldn’t assume that higher rent automatically means fewer tenant or property issues. I’d let the actual numbers and experience support that part of the conversation.

    I work with landlords and real estate investors, and I’ve seen properties struggle for reasons that go beyond location. Sometimes the bigger problem is an aging property, weak lease or documentation practices, owners delaying repairs, or not having enough reserves when something major happens. Those issues can follow an investor into a different market if the underlying process doesn’t change too.

    I like that you’re paying attention to what is happening on the ground instead of only looking at rent on paper, @Casey McNabb. The landlord and property management side overlaps quite a bit with my work as a real estate attorney and investor in Maryland. Keep asking questions and bringing ideas forward. I’d be happy to stay connected as you grow in the business.

  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes
    1mo

    You're new and haven't learned enough yet.

    1) Tenants - seems your company deals with Class C & D tenants:

    • WHo don't take of their homes

    • Who rarely pay on time

    • WHo often have to be evicted for nonpayment

    ACTION ITEMS:

    • What's your company's average length of tenancy?

    • Average annual collected rents?

    2) Maintenance Issues - you don't appear happy with the level of maintenance being done

    • How often do you think an owner should pay to fix things tenants keep damaging?

    • How much better do you think a Class C or D tenant will take care of a Class A or B rental?

    ACTION ITEMS:

    • What does the annual P&L for a building show?

    • What's the ROI?

    • How much MORE could that owner spend on maintenance and still maintain an acceptable ROI?

    3) Improving Types of Buildings Owned - you want the owners your company manages for to buy better buildings in better areas:

    • How long have these owners owned their buildings?

    • Why do you think they haven't already thought of this?

    ACTION ITEMS:

    • How many purchase evaluations have you done on buildings in better locations?

    • What would the ROI be?

    In general, you're new and have no idea how this business really works.

    Yet, you want to give advise.

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