customer satisfaction is very important to Zach.. that is how I met him. 

We are going to add an arcade game so that will help too.So yes a mural specific to your property/area is a great idea and a neon sign — custom or not.

If so, which suppliers do you recommend for budget-friendly custom cabinet doors for a rental?

That feels more like forcing a model than working with the customer base. 

I think they are outsourcing a lot of the work, and don't really focus on the customer experience (both at the landlord and tenant level).

Also liked how you emphasized service and relationships; getting repeat customers or referrals often matters more than just closing the next deal.By the way, speaking of business strategy, I saw something interesting over at PUNIN GROUP— looks like they’re expanding and seem serious about growth and structure.

Intentionally want varying sizes, cost, shapes, contours, views, trees and water for different customers.9 to 10 lots is our breakeven so 19 is good.  

My only complaints with their customer service are 1.

It's part of the journey but it comes after finding/buying/create deals, not co-mingling funds, systems for tracking rent/expenses, and PM (customer service).

I also do flips when it is the right time to do so.I also manage a significant rental portfolio for our customers.