Hi everyone,I’m based in Southern California and have spent many years working at the intersection of technology and operations.

Fair question — I’m not selling anything.I’m a Professor of Information Technology and I’m researching operational and software challenges in property management.

Jamie Dimon recently pulled back the curtain on how AI is actually being used inside JPMorgan Chase.Risk analysis, fraud detection, marketing, underwriting, note-taking, ad generation, error reporting, and reducing operational mistakes.In total, the bank already has 600 AI use cases, and Dimon says 50 of them fall into the “important” category.His philosophy on deploying the technology is straightforward:“If we could use it to do something better, faster, quicker, cheaper, we are going to do it.”That sentence explains how nearly every major company will approach AI.Dimon also acknowledged something most CEOs rarely say publicly.

Gone.What's striking isn't that the technology replaced the job.

you seen technology like this impacting the way you or your colleagues work in real estate?

Are you looking for properties in high growth areas or are you targeting a value add play where you can upgrade some of the amenities/technology from a long-term owner that hasn't invested much in the property over the last several years? 

“Anybody that says they want to move in today or move in tomorrow, it’s fraud,” warned Kori Sewell, an Atlanta apartment manager.The WSJ writes that the rise stems from a mix of factors: a glut of high-end apartments after Atlanta’s building boom, shrinking affordable housing, and advancing technology that makes falsifying documents easy.

We are a technology-enabled engineering study.

Never heard of a company that can't leverage technology properly.

Are most relying on periodic inspections, technology, or just reacting to tenant complaints?