Got banned from messaging on BP for "spamming", help?

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Got banned from messaging on BP for "spamming", help?

Ben Bakhshi
Investor · Atlanta, GA · Member since 2012 · 408 posts · 37 votes

I was trying to make new colleague requests of people who live in Israel, but after about 4 individuals I got the big spam hammer. Probably because I was using the same message..

Didn't know I was spamming.

Two questions:

How can I add many new colleagues, one at a time?

Can I be un-banned from messaging? I won't do that again.

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Brandon TurnerPro Member
Investor · Maui, HI · Member since 2009 · 13k+ posts · 3k+ votes
12y

Hey @Ben Bakhshi you are cleared now. Just be sure to change up the message a bit each time and you'll be fine. Just adding a name should do it.

Also don't spam, but I'm sure you weren't. :)

Podcast Guest on Show #92
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  • Jon Holdman
    Rental Property Investor · Mercer Island, WA · Member since 2008 · 22k+ posts · 14k+ votes
    12y

    @Ben Bakhshi @Joshua D. or @Brandon Turner will need to have a look at your account.

    0Reply
  • Ben Bakhshi
    OP
    Investor · Atlanta, GA · Member since 2012 · 408 posts · 37 votes
    12y

    Thanks @Jon Holdman

    0Reply
  • Brandon TurnerPro Member
    Investor · Maui, HI · Member since 2009 · 13k+ posts · 3k+ votes
    12y

    Hey @Ben Bakhshi you are cleared now. Just be sure to change up the message a bit each time and you'll be fine. Just adding a name should do it.

    Also don't spam, but I'm sure you weren't. :)

    Podcast Guest on Show #92
    4Reply
  • Sam L.Pro Member
    Rental Property Investor · Joliet, IL · Member since 2014 · 163 posts · 85 votes
    12y

    @Brandon Turner 
    I just got the same message after trying to send colleague requests to some nearby BP members.

    Help?

    0Reply
  • Jon Holdman
    Rental Property Investor · Mercer Island, WA · Member since 2008 · 22k+ posts · 14k+ votes
    12y

    @Sam L. Send an email to support here and they can take a look.  This results when send the same message multiple times, like a spammer would.  The spam filter detects this and blocks your account.

    0Reply
  • Sam L.Pro Member
    Rental Property Investor · Joliet, IL · Member since 2014 · 163 posts · 85 votes
    12y

    Thanks Jon!

    0Reply
  • William Ellis
    Knoxville, TN · Member since 2014 · 43 posts · 5 votes
    12y

    Same problem. Only trying to connect to local network here and banned with 4 messages.

    0Reply
  • Jon Holdman
    Rental Property Investor · Mercer Island, WA · Member since 2008 · 22k+ posts · 14k+ votes
    12y

    @William Ellis send an e-mail to [email protected] and we will get you fixed up.  I can't fix this or I would have a look.

    0Reply
  • William Ellis
    Knoxville, TN · Member since 2014 · 43 posts · 5 votes
    12y

    ok thanks!

    0Reply
  • Kurt F.
    Investor · Rocktown, IL · Member since 2012 · 238 posts · 69 votes
    12y

    It's still OK to channel Nigerian bank accounts through BP, though, right?

    4Reply
  • William Ellis
    Knoxville, TN · Member since 2014 · 43 posts · 5 votes
    12y

    lol

    0Reply
  • Steve Stein
    Toronto, ON · Member since 2011 · 5 posts · 4 votes
    10y

    Me too!!  I am trying to connect with people in my geographic focused area.  I fired off a few requests and then got axed.  Help!!!!!  My children's futures are on the line!!! 

    @Brandon Turner @Joshua D. can you help???

    1Reply
  • Dave VisayaPro Member
    Moderator
    Audio Engineer and Investor · Cebu City, Cebu · Member since 2013 · 7k+ posts · 881 votes
    10y

    Hey @Steve Stein make sure you check the guidelines for connecting and posting, if you're sending the same connect request, then you'll likely banned from messaging: https://www.biggerpockets.com/rules

    anyhow, your account seems fine now. 

    BiggerPockets
    0Reply
  • John Thedford
    Real Estate Broker · Naples, FL · Member since 2013 · 9k+ posts · 6k+ votes
    10y

    @Jon Holdman

    Question: is that support email address anywhere it can be found easily? I know a couple of times when I had issues I found myself wondering how best to contact BP. Thanks!

    0Reply
  • Mindy JensenPro Member
    BiggerPockets Money Podcast Host · Longmont, CO · Member since 2014 · 7k+ posts · 10k+ votes
    10y

    @John Thedford, it is [email protected]. 

    [email protected]Podcast Guest on Show #261
    BiggerPockets
    0Reply
  • Jay J.
    ., OH · Member since 2015 · 361 posts · 127 votes
    10y

    I got hit with this same thing back when I joined. 

    Simple fix is to only send a few (like 2/3) messages at a time..  then log out, and log back in later (again, a few hours..) and send 2/3 more.. (while changing up the message)

    its more time consuming for us (the users of BP), and I'm sure, less annoying for the BP mods !

    0Reply
  • John Thedford
    Real Estate Broker · Naples, FL · Member since 2013 · 9k+ posts · 6k+ votes
    10y

    @Mindy Jensen yes thanks. I am curious if that address is on the site anywhere? If not, BP might consider posting it so that anyone needing help can easily contact the site. Thanks!

    0Reply
  • Dan Stevenson
    Investor · Wesley Chapel, FL · Member since 2015 · 9 posts · 1 vote
    10y

    I was just kicked for spamming as well. I copy and pasted a simple introduction to 3 folks who also work in my town trying to connect up. 

    0Reply
  • Mindy JensenPro Member
    BiggerPockets Money Podcast Host · Longmont, CO · Member since 2014 · 7k+ posts · 10k+ votes
    10y

    @Jay J., the simple fix is to not send copy/paste messages. We like for your communications with other members to be more personal. Plus, if you're sending out the same thing, chances are high that you are advertising or soliciting, both of which are against the rules.

    @John Thedford, it isn't posted on the site due to spamming issues, but we have a Contact Us link at the bottom, and the form you fill out goes directly to the support team.

    [email protected]Podcast Guest on Show #261
    BiggerPockets
    0Reply
  • John Thedford
    Real Estate Broker · Naples, FL · Member since 2013 · 9k+ posts · 6k+ votes
    10y

    @Mindy Jensen

    thanks!

    1Reply
  • Crystal SmithPro Member
    Moderator
    Real Estate Broker · Chicago, IL · Member since 2014 · 2k+ posts · 1k+ votes
    9y

    @Brandon Turner I've been a BP member for a while now.  Had 4 people check my profile & I sent out the same connect message to each.   "Thanks for checking my profile.  Feel free to reach out if you need any assistance"  Then bang- I'm a spammer & blocked from messaging.

    Help please.

    312-681-7487
    0Reply
  • Betty Harris
    Real Estate Agent · Houston, TX · Member since 2017 · 2 posts · 0 votes
    9y

    I just received the same message. However, after reading this thread I understand why. How do I get un-banned? I was only sending colleague requests to local members. Thanks! 

    0Reply
  • Trexie E.Pro Member
    BiggerPockets Support · Davao, Davao del Sur · Member since 2015 · 937 posts · 163 votes
    9y

    @Betty Harris Please contact Support team here- https://www.biggerpockets.com/contact

    so we can further assist you. Thanks! 

    BiggerPockets
    0Reply
  • Antoine Martel
    Investor · Los Angeles, CA · Member since 2016 · 577 posts · 240 votes
    9y

    @Ben Bakhshi

    Make sure to not use the same message over and over, write a brand new message and send colleague requests slowly. Do not send a bunch at the same time. 

    If their system bans you, you can reach out to support and they can help you solve the problem and tell you why you were banned. They're flexible. 

    0Reply
  • Betty Harris
    Real Estate Agent · Houston, TX · Member since 2017 · 2 posts · 0 votes
    9y
    Originally posted by @Trexie E.:

    @Betty Harris Please contact Support team here- https://www.biggerpockets.com/contact

    so we can further assist you. Thanks! 

     I just contacted them. Thank you!!!

    0Reply
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