Direct Bookings - Collecting Emails

[Matt Owens]

For those of you doing direct bookings as part of your booking channel strategy, how are you collecting emails? I've heard of a service where a guest would have to enter an email address to activate the Wifi but I'm not sure about that route. Thoughts? TIA.

[Nathan Gesner]

Quote from @Matt Owens:

Collect it at the time of booking. The easiest method would be to tell them you require an email to send them a receipt, reservation confirmation, house rules, etc.