Best PMS for someone looking to scale a STR Property Management Company

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Best PMS for someone looking to scale a STR Property Management Company

Marcus Jones
Rental Property Investor · Pensacola, FL · Member since 2019 · 15 posts · 2 votes

Looking to see what the best recommendation for a Channel Manager/PMS for running this as a business. Here's what I got going on so far

Created my Company "Coastal Sunrises" which focuses on STR Management/co-hosting, and am in the building process right now for my systems and I'm essentially looking to build every one of them to scale with so I am okay with taking a hit to profits immediately if that means paying employees/va's while I'm not managing a ton of properties. The focus points for me right now are deciding what to include in my tech stack that's not going to break the bank in the future as well as includes professional features not just a user friendly interface like some other PMS.


I'm between these 3 currently. 

- Hostfully(seems to be most cheap)

- Uplisting(seems to be the most professional)

- Hospitable(most friendly UI & the only one I currently have experience with)

     Biggest con for me is lacking in ai for messaging which they've denied integrations with developers. I'm looking to lean into automations with AI using either Host Ai or getbesty AI.

Thanks for your help!

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Peter StewartBusiness Member
Real Estate Broker · Indianapolis, IN · Member since 2018 · 160 posts · 168 votes
2y

I use Hospitable to manage my STR's. I love it. Never had any issues with the automatic messaging, accidental double bookings, etc. It integrates very well with many other programs (Resort Cleaning, Pricelabs, Smartlocks like the Schlage Encode, etc).

It is not based in the US, so some of the language of the templated messages can be a little off, but I think you should tweak your messages to suit your style and property, regardless of the platform you use.

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  • Wilson Vanhook
    Rental Property Investor · Oklahoma City · Member since 2021 · 108 posts · 103 votes
    2y

    Hostaway no question. I manage 50.

    1Reply
  • Collin HaysBusiness Member
    Property Manager · Gatlinburg, TN · Member since 2020 · 3k+ posts · 4k+ votes
    2y

    For a small amount of properties, I highly recommend VacationRentalDesk.com

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  • Mya Toohey
    Real Estate Agent · Tampa Florida · Member since 2013 · 630 posts · 303 votes
    2y

    I used Hostify here in the Tampa Florida area.   It worked great for what I needed.      I had 12 units and they were very reasonably priced.  

    1Reply
  • Peter StewartBusiness Member
    Real Estate Broker · Indianapolis, IN · Member since 2018 · 160 posts · 168 votes
    2y

    I use Hospitable to manage my STR's. I love it. Never had any issues with the automatic messaging, accidental double bookings, etc. It integrates very well with many other programs (Resort Cleaning, Pricelabs, Smartlocks like the Schlage Encode, etc).

    It is not based in the US, so some of the language of the templated messages can be a little off, but I think you should tweak your messages to suit your style and property, regardless of the platform you use.

    [email protected]317-450-9202Podcast Guest on Show Deal Deep Dive: 2 Real Deals in 2023 That’ll Build Your Retirement Nest Egg
    Peter Stewart Realty570 Reviews
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    3Reply
  • Andrew SteffensBusiness Member
    Tampa, FL · Member since 2022 · 4k+ posts · 3k+ votes
    2y

    I am quite happy with Streamline, and it is the legacy provider of many larger scale STRPM companies.  Have you looked into them?

    [email protected]813-563-0877
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  • Allison Craft
    Property Manager · Tampa Bay Area · Member since 2023 · 34 posts · 20 votes
    2y

    I also use Hospitable to manage my short-term rentals and have not had any issues thus far! Super easy to use as well. 

    2Reply
  • Allen DuanPro Member
    Property Manager · Los Angeles, CA · Member since 2022 · 590 posts · 463 votes
    2y

    We use Hospitable and Hostfully. Hostfully is more robust and a more complete solution to Hospitable. I recommend Hospitable if you're starting out with 1-3 properties. It can definitely work for more, but I made the switch to Hostfully when I needed more features. Happy to answer any specific questions about both apps. I like them both.

    2Reply
  • Brooklyn McCarty
    Investor · Member since 2022 · 1k+ posts · 754 votes
    2y

    Most PMS are all very similar.  They also typically have a free two week trial. Try some out, see which one sticks best for you

    1Reply
  • KiKi ChaseBusiness Member
    Real Estate Agent · Indianapolis, IN · Member since 2022 · 184 posts · 75 votes
    2y

    Hi Marcus! We manage around 60 rentals in Indianapolis, IN and we use Guesty. We love it and don't have many issues, if any! It is seamless in its integration. Highly recommend it, but it does have a big onboarding fee if you're managing multiple properties. 

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  • Ryan MoyerBusiness Member
    Property Manager · Orlando Kissimmee Davenport Salt Lake City, Park City · Member since 2019 · 996 posts · 1k+ votes
    2y
    Quote from @Allen Duan:

    We use Hospitable and Hostfully. Hostfully is more robust and a more complete solution to Hospitable. I recommend Hospitable if you're starting out with 1-3 properties. It can definitely work for more, but I made the switch to Hostfully when I needed more features. Happy to answer any specific questions about both apps. I like them both.


     What features did hostfully have that you wanted to that were missing in Hospitable?

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  • Marcus Jones
    OP
    Rental Property Investor · Pensacola, FL · Member since 2019 · 15 posts · 2 votes
    2y
    Quote from @Andrew Steffens:

    I am quite happy with Streamline, and it is the legacy provider of many larger scale STRPM companies.  Have you looked into them?

    Interesting!

    No I haven’t  looked into them. Is there any unique features of it that help with overall operations? My three main things are being easily able to integrate my team with the software, robust owners portal for my hosts, and utilize AI for dynamic auto messaging.
    0Reply
  • Marcus Jones
    OP
    Rental Property Investor · Pensacola, FL · Member since 2019 · 15 posts · 2 votes
    2y
    Quote from @Allen Duan:

    We use Hospitable and Hostfully. Hostfully is more robust and a more complete solution to Hospitable. I recommend Hospitable if you're starting out with 1-3 properties. It can definitely work for more, but I made the switch to Hostfully when I needed more features. Happy to answer any specific questions about both apps. I like them both.

    I’ve now committed to the up to 11 property annual subscription on Hostfully even with 1 property I’m basically giving myself no option other than to make it work.
    0Reply
  • Andrew SteffensBusiness Member
    Tampa, FL · Member since 2022 · 4k+ posts · 3k+ votes
    2y
    Quote from @Marcus Jones:
    Quote from @Andrew Steffens:

    I am quite happy with Streamline, and it is the legacy provider of many larger scale STRPM companies.  Have you looked into them?

    Interesting!

    No I haven’t  looked into them. Is there any unique features of it that help with overall operations? My three main things are being easily able to integrate my team with the software, robust owners portal for my hosts, and utilize AI for dynamic auto messaging.

     I am not too sure what is unique about it anymore, as I have not shopped since I switched to them 3 years ago.  Our main concern at the time was a solid accounting platform, which they do.

    They are easy to build around and integrate your team, a solid owners portal, but I am unsure about AI at this time.  There are automations however.

    [email protected]813-563-0877
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    0Reply
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