Ohio investor saying hi! (And my favorite operational hack so far)
Hey everyone, I'm Alice. I’m an investor and operator based out of western Ohio. My husband and I have spent the last few years doing heavy, down-to-the-studs residential rehabs and managing our own long-term rentals. My biggest pain point over the last year was the "Information Gap" on maintenance calls. I was bleeding so much cash on $150 minimum discovery fees just to have an HVAC tech roll a truck and tell me I needed a $20 capacitor because a tenant sent a vague "AC is broken" text.
We actually got so fed up with it that we built a visual triage tool for our own portfolio. Now, tenants just snap a photo of the data plate, and the AI runs a diagnostic and pulls the exact parts list before I ever call a vendor. It has completely eliminated those blind discovery fees for us.
I’m mostly here to network, learn how other operators are tightening up their workflows, and talk shop on rehabs. If anyone wants to geek out over maintenance systems or Ohio real estate, let's connect!