water level in toilet

[Roc P.]

Hello everyone, I just got a call from tenant and they said the water level in the toilet (where the valve is) has dropped and is not filling up properly. Thanks

[Jon Holdman]

Here's a trick to save this step. Place the new valve in arms ready of the old one, with the outside nut (plastic, normally) close by but already removed from the new valve. Grab a towel. Shut off the wall valve, and disconnect the supply line from the bottom of the old valve. Use the towel to sop up the small amount of spillage. With one hand, hold the top of the old valve to keep it in place. Remove the nut from the old valve, still holding it in place. Stick the towel against the bottom of the old valve. Quickly remove the old valve, using the towel to plug the hole. Hold the towel in place while you set down the old valve and grab the new one. Stick the new one in place, pushing the towel away as you do. Drop the towel and put the new nut in place. Reconnect supply, turn it back on, tighten anything up, finish up and you're done.